Brookdale Niagara

very satisfied family

We had heard great things about Brookdale Niagara Assisted Living before ( it was called Sterling House previously), but we were so happy when we finally came in to visit. You feel at home right away. There were people living here who still drove and volunteered in the community as well as folks needing more care. I learned quickly that this little community is an Assisted Living and an Enhanced Assisted Living. The people who live here can actually age in place. This kind of continuing care made a lot more sense than moving our mom several times. I'm so grateful to the kind staff and managers we met with. Brookdale Niagara is our final choice.

happy camper342

We feel confident we made the right choice. The care is loving. The community is clean, bright, smaller one floor facility. beautiful grounds and vibrant activities going on. We heard from friends who had relatives here. They have long term staff who truly care for the residents. We are pleased.

llainey

Both parents lived together in the memory care unit of Brookdale Niagara. I cannot say enough positive things about this facility, I truly believe we lucked out in getting into the best facility for our parents in WNY, The staff is very caring, attentive, nurturing, professional, they seem to really like elderly people and are very patient with dementia patients. I feel truly blessed having my mother there. My father fell and broke his hip and had to be moved to a nursing home, Brookdale worked with us in keeping him with with mom as long as they could. His current care is nowhere near as good as my mom's, very sad to see. I would recommend this facility to anyone. On a practical side, the food is amazing, the activities are great, they communicate with family whenever needed.

dover family

There is no comparison between Enhanced facilities. Brookdale NIagara is something so special. We have had fou relatives here in the past 10 years. Remarkably, the same Marketing Director has been there each time. We receive personal, gracious service and feel relaxed knowing that every little detail will be handled...each of our loved ones have been treated respectfully, with kindness, compassion and like a loved family member.

ContentedSignificantOthers

Her experience at Brookdale Nigara changed her into probably the person she was 20 years ago. Happy, outgoing, active, social with a great sense of humor -- we haven’t seen that for about 15 years. She goes to bingo, exercises class, to functions; they had a senior prom where all her adult children got dressed up, and she was dressed up too. Fantastic. She told one of her children that she couldn’t sleep the night before because she was so excited for the prom. She was incredible. She is not like the person she was before. She is alert, oriented, doesn’t wrap a conversation, never confused. The staff assists her into the shower, and then she got better and more steady on the feet with increased services.

Caring95587750

We had a tour at the facility. She took all my information and the staff that accommodated us never called me back. That was absolutely horrible and I thought that was very poor. The rooms are very nice, but I didn’t like the dining area. As soon as you walked in, the dining area was right there.

Jilleane

My mother-in-law is here. It is a very small facility. There are forty six rooms ranging from studio to two-bedroom and two-bathroom. About 40% of the residents there are vision impaired like my mother-in-law is. It is an enhanced living and the rates go by the room and how many aids you need. Their attentiveness is great. There are few rooms available because most of the residents there are long term. So, we are very lucky that we got her in.

Edward5

It is a beautiful facility. We toured and looked around. The people were great and there were lots of activities. It was neat, beautiful, and clean. Everybody I talked to, the workers as well as the residents had a positive attitude. Everything was impeccable. I would like to stay there. However, it's $5,000 month, plus another $1,000 for medical. I can't afford to have my mother in there.