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Reviews of Kenwell
unacceptable October 20, 2011
I am a friend or relative of resident
Very very unacceptable place to live. The residents rooms are dirty. Hallways are dirty and need paint. Even when they say they have cleaned the rooms, they are still dirty - need vacuuming, mopping and dusting. Activities are boring. More music groups bring residents together. Not the same old same old activities. Staff should listen to what visitors ask for the resident and do it. I would rate this place as a ZERO.
Joethomas September 29, 2011
I am a friend or relative of a resident
I've had family in this assisted living facility. The biggest complaint is the food. They have a very limited selection. They also ignore patient's call buzzers. That's not very good thing to do, considering the age and health problems of their clients. The have very POOR security. Theft is a BIG problem at this facility, by staff and residents. Don't leave anything in the laudry room or it will disappear. There is nothing to prevent residents from leaving the property, no access control, a couple of lazy guards thats it. The floors are dirty, paints peeling off the walls. Activities are too few and too boring.Most of the room too small. Family members are never informed of all incidents. Baths and showers are infrequent. The facitilty doesn't own a vehicle, so there are no outings. Don't even think about complaining, unless you like wasting your time. The council there always denies any and all complaints.
Kenwell is an assisted living facility in Kenmore, NY that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Features of Kenwell
- Laundry service for clothes
- Gardens/outside patio
- Parking for residents
- Transportation for residents (shuttle bus or similar)
Location of Kenwell
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