Palms of Lake Spivey

8080 Summit Business Parkway, Jonesboro, GA, 30236

25 reviews

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Reviews of Palms of Lake Spivey

based on 25 Reviews

Daniel434083 September 13, 2016

I am/was a resident of this facility

The Palms at Lake Spivey used to be very good, but now it’s not. The food has gone downhill. The other problem with the Palms is that it ook them a week to get my dad a light bulb, and maintenance used to get it right on the same day or the next. The food’s taste and quality is now way down, and the portions they have is something that you would eat with chowder at a high school, instead of an adult meal. Most of the people they serve don’t really eat a lot; however, when my dad asks for more, they give him a hard time about it. He goes to Bible study there 3 times a week and also plays Bingo. In the summertime, he gets to the pool. He gets on the bus and goes to Wal-mart sometimes. The staff used to do a lot more. He used to be part of a Men’s group, and they would plan two activities and go out, but now the Palms say that they can’t afford it anymore. They’ve raised his rent twice in the last two years. They keep raising the rent and yet can’t afford to do anything. It’s actually gotten worse. We’ve already written a letter to their management, and they failed to address the problem. And because we had complained, they got worse in their treatment. I went in there again and told them that if they don’t improve the place, we’re not going to leave. Instead, we’re going to make sure they get fired and replace them with people who know what they’re doing in there.

Provider Response

"Daniel, Thank you so much for your input. Palms of Lake Spivey and all of Five Star Senior Living communities offer a variety of activities and programs designed to encourage spiritual, mental and physical well-being of our residents. We encourage you to reach out to our Lifestyle360 director at the community and visit our web site with outlines of the program: Furthermore, Five Star Senior Living has been striving to redefine the dining experience in senior living communities. From the start, our goal has been to provide an exceptional dining experience that gives our residents options Ð from decadent comfort food to healthy choices, please reach out to our Food and Dinning director and voice your suggestions , you can always call our toll-free GOLD Customer Service line and we will ensure your concerns are heard: (877) 349-5349."

Leslie421485 July 13, 2016

I visited this facility

I liked The Palms, and the rooms were very nice. It was very clean, and the staff that I am in contact with are very nice as well. They offer a lot. The dining area is clean and we had lunch there. The location and price range is a factor to us, too.

Wylene263775 July 01, 2016

I visited this facility

Palms of Lake Spivey was a nice facility but had too many floors. For the elderly, I think that three floors like that is a bit much. It’s more resort-style and very expensive. It’s just not for the average person. It had a swimming pool. It’s just too elaborate for me. I like something that’s more homey. It’s in a good location, and everything about it was nice. They had a workout gym and a gorgeous dining facility. Everything about it was very nice.

Carl18 December 20, 2015

I visited this facility

I like everything about The Palms at Lake Spivey. The only downside was the rooms were small. Other than that, it was very, very nice. We did eat lunch there, and we looked at a menu, and there were items on there that we could eat because we are both diabetic. The outside view was nice as well.

Susan112355550 September 07, 2015

I visited this facility

I visited Palms of Lake Spivey. The sanitation was very nice. It was clean, and the few people that I met were very nice. My interview was good. It was really lovely. The rooms were very nice and clean. You could move in your own things. It felt independent and homey. The staff was very friendly, and they answered all of my questions. I thought they were playing bingo when I came, and I liked that they had a whole chart of everything that they would do daily. They took the residents out for shopping. That was very cool, and I liked that.

A.D. August 31, 2015

I visited this facility

I was very impressed with The Palms at Lake Spivey. I was impressed with the price, the amenities that were there, the accessibility to shopping areas, the size of the rooms, and how you can transition from independent living until nursing home if need be. It was really upscale.

Vonda1 August 05, 2015

I visited this facility

Our visit at Palms of Lake Spivey was very good. We liked it, and they were very helpful.

Caring108997350 June 28, 2015

I visited this facility

Palms of Lake Spivey was very nice, well-kept, and spacious. The staff was nice too. The rooms were homey and spacious. The setting was nice; they had an exercise facility and a pool. It’s not a gated community, but it is comfortable.

Giselle1 June 11, 2015

I visited this facility

The Palms at Lake Spivey had excellent service. I would have recommended it for my aunt, but she is going back to Florida. I toured the entire place, and it was really nice. I was very satisfied with it.

Caring99311550 September 24, 2014

I visited this facility

The Palms of Lake Spivey was a cut above the rest. That was a very nice facility. Aesthetically, it was very appealing. They way it was laid out, it doesn't looked like a senior community, it looked like just a regular apartment complex. It had a pool in the middle of the complex. It was extremely clean. They had a very nice theater room and it looked like a mini-theater. I was very impressed with that facility.

The staff was very professional and very knowledgeable. The director was new to that facility, but had been working for the company for quite a while and there wasn't a question that we asked that he didn't have an answer for. He was very knowledgeable. I was more impressed here than the other facility we visited.

edward0131 April 29, 2014

I visited this facility

We liked The Palms. The staff seemed to be very pleasant people: cooperative, helpful, and friendly. I’m not real thrilled about the location of it, but they have a reasonable price. The place was well-maintained, and it was clean. They have nice bedrooms. You could cook or go to the restaurant. The dining area is not upper class, but we’ve eaten there a few times, and the chef is a good cook.

Caring76272550 December 30, 2013

I visited this facility

Palms of Lake Spivey is very nice. I visited this facility and was greatly impressed with the atmosphere. The 2 bedroom apartments were spacious with great closet space. There is a outdoor pool on site, a theatre, a billiards room, activities for happy hour, religious services, exercises, physical therapy, and other services. The residents attend off-site activities such as plays, concerts, movies, etc. The Staff is wonderful and very attentive to the residents and quests. They were very nice too and very professional. I ate a meal there and the food was delicious. The dining room was very exquisite. They have indoor and outdoor activities. They go on trips to different places. They have musical concerts on the premises and a lot of different activities. I would love to move into this facility except it's a little pricey for me at this time.

Norris1 October 26, 2013

I visited this facility

Everything was nice and new at The Palms at Lake Spivey. We really liked the facility. The lady who gave us the tour was great and very helpful. We were able to see several rooms and they were nice. The apartments were private which my mother wanted. They have physical therapy and provide two meals.

cool hand luke July 29, 2013

I am a friend or relative of resident

My Mother has been at The Psalms for about 4 years. Overall, I have found that it is a good place for seniors to live. It is spacious, well kept up, and alot of activities for the residents. The staff are friendly and polite. The only real complaint my mom has had consistently has been about the food.

Jackie13 June 23, 2013

I visited this facility

The Palms at Lake Spivey was in a great location. Their rooms were spacious and nice. The staff were extremely helpful, pleasant and very informative. They have all amenities there, like a hair salon available in the premises. They have an abundance of things that residents can do like barbeque and cook-outs. They also have bingo games. They have a dining area where people can go dine together. It was an excellent facility, however, it's beyond our budget.

Richard A. June 27, 2012

I visited this facility

The Palms at Lake Spivey was a beautiful facility. I was very large and very beautiful. It is a newer facility and is nicely maintained. The rooms that I visited are very large and spacious and provide lots of room to move about. They all had built in kitchens and also decorated their rooms any way they liked. The freedom that the people where able to enjoy really made going there an enjoyable experience. I think that a amenity that most of the people there seemed to enjoy was the activity center where large numbers of residents gathered to play bingo and spend time together. They also many other amenities almost to many to list here. I also think that one thing the people enjoyed was the activities that are always going on and allow and encourage involvement by the guests. I would absolutely recommend the facility to anyone who is looking or is planning to go to one soon.

JS1 June 02, 2012

I visited this facility

This place was nice. They have spacious apartments and you can get a chance to choose apartments based on your financial range. You have an option for furnished or unfurnished rooms. But the only thing I don't like about it, is when you choose the unfurnished room, you will likely need to put furniture there for you to use. And in the long run, they get to keep it. They should have put at least a minimum amount of furniture in these rooms, wherein they are ready to go for their residents to use. But generally, it is a good place at a good price

SpuffyMiah January 25, 2012

I am a friend or relative of resident

The facility is very clean and feels like an apartment. They have a mixture of assisted living and living that is less than fully assisted, where nurses are available if necessary but not on hand around the clock in the apartment. Because of this mixture, the facility feels very lively and active. They have an on site cafeteria with high quality service and good food, and the caretakers remember family member's names. It's a very nice facility.

kebria January 25, 2012

I visited this facility

this is one of the facilities i volunteered for three my church. i volunteered three days straight and observed many things. the employees were friendly and very professional. i saw an employee reading and sharing her family photo album with one of the seniors. i myself talked with a few seniors and observed rooms that were clean and very neat. soon as breakfast, dinner, or lunch was over there were staff there immediately emptying trash and cleaning trays. many of the seniors were also in the swimming pool which had 3 lifeguards and employees keeping a watch to make sure everything was safe,not only that but i saw some seniors were doing aerobics also.

nardos8 January 25, 2012

I am a friend or relative of resident

One of my relatives lives in this facility, and I visit occasionally (every few months). I like many aspects of The Palms -- the people are nice, the staff is exceptional and really seems to care about the residents. The one huge drawback though (which explains my 3-star rating) is the food. It is terrible. The quality is very low (never a nice steak) and the food is not prepared well.

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From Palms of Lake Spivey

Escape from the ordinary at Palms of Lake Spivey. Located in Jonesboro, Georgia, The Palms is just minutes from Atlanta but offers you all the luxuries you want. Spacious apartments, a calendar full of activities and a dedicated, caring staff make it easy for you to enjoy life at The Palms. Whether you are looking for Independent Living or Assisted Living, The Palms of Lake Spivey will be the place you will want to call your own.

Features of Palms of Lake Spivey


  • Minimum rate: $2450/month


  • Diabetic
  • Low Fat
  • Low Salt
  • Renal
  • Vegetarian


  • English


  • State Licenses PCH006430

Location of Palms of Lake Spivey

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