Question 1

What techniques does Trustwell Living at Rock Run Place Memory Care use to support memory care residents during mealtimes?

Accepted Answer

Our staff are trained in assisting our memory care residents with prompting and cueing while still encouraging residents to be as independent as possible during mealtime.  Meals are served in courses on specialized dinnerware designed purposefully for residents with cognitive impairment.  We create modified menus for our memory care neighborhoods to promote a successful dining experience.

Question 2

How many staffers are on duty in the daytime and overnight?

Accepted Answer

We staff according to resident need.  Each resident is assessed by our nursing team to determine their individual care plan, including how many staff it takes to safely assist a resident with care, prompting and cueing needed from staff, behaviors, medications, assistive devices, etc.  We base our staffing on the level of care needed within our building.

Question 3

What ongoing training does the staff receive in dementia care?

Accepted Answer

All memory care staff are certified in a person-centered training called CARES.  Staff is re-certified every two years.  In addition, they receive monthly education focused on dementia specific topics, including but not limited to dementia related behaviors, the dementia disease process, personal care for residents with dementia, and how to engage a resident with dementia in meaningful activity.

Question 4

How does Trustwell Living at Rock Run Place Memory Care keep residents' families informed about their loved ones' health?

Accepted Answer

We prioritize communication between staff and family regarding resident’s overall health.  We utilize a family call program in which a community leader checks in with families about their loved one and any community updates.

Question 5

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

Upon move in a resident receives initial assessment by the community nurse with follow up assessments at 30 days and 90 days.  Thereafter an assessment is completed every 90 days or if there are any significant changes.

Question 6

What programs or activities does Trustwell Living at Rock Run Place Memory Care offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

Our memory care programming follows an approach called My Day.  Research shows that stimulating different parts of the brain during certain times of the day is most beneficial for the resident with dementia.  We incorporate the concepts of mind, body, and spirit into our programming to ensure that all resident needs are being met.  We think it is important to engage the resident as a whole person and utilize creative expressions such as art and music, cognitive stimulation, social gatherings, and spiritual activities.  We utilize person-centered care to engage residents in reminiscing, including personalized stations and kits that focus on resident occupation, hobbies, and interests.  See our activities calendar to learn more.

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Frequently Asked Questions

What techniques does Trustwell Living at Rock Run Place Memory Care use to support memory care residents during mealtimes?

How many staffers are on duty in the daytime and overnight?

What ongoing training does the staff receive in dementia care?

How does Trustwell Living at Rock Run Place Memory Care keep residents' families informed about their loved ones' health?

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

What programs or activities does Trustwell Living at Rock Run Place Memory Care offer to keep residents engaged? How does the staff engage residents' long-term memories?

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