American House Johnson City

Risha

I toured American House Johnson City. The person who gave the tour was very nice. She was young and full of energy and very knowledgeable about what you may be asking questions about. It was kind of like in assisted living. They were going to help me with changing my clothing and my shower. Again, there are a lot of options. There was a big dayroom with a lot of people in it, and they were to me more like a nursing home.

Donna

I went to American House Johnson City. The staff was nice. She walked me around the whole place, showed me where they eat, and showed me what the rooms looked like, it had an outside area. So, she was very accommodating. It's like a nursing room, it's like you're stuck in one hallway, and then you've got other people living there.

Rhonda

I toured American House Johnson City. It's very clean, very friendly, and very caring. The rooms are very, very nice, very clean, and very roomy. When I was there, they had people doing lots of activities. The people working there are very kind and compassionate.

BobbieBlunders

I've had different friends/relatives at 9 various Assisted Living facilities in Tri Cities: American House is the very best of those. Their rooms are bright, laid out well; the food is better than most places, there are several activities most days and multiple places to enjoy Outdoors. The best feature is their STAFF the nurses, CNAs and RAs are patient, caring, kind, enthusiastic -> the best overall group of ANY facility I've ever seen! *HOWEVER * American House is suffering from lack of staff; they're missing 1 to 2 people on every shift and in every position. While current staff are covering marvelously- they simply canNOT keep up if American House doesn’t do something to Hire and Retain good help. (Probably Pay Their People!) This would be 5 stars but their lack of staff has made them late with meals, showers, miss answering their phone, late helping with personal grooming, unable to Interact in Genuine Kindness (ie take 2min to work a puzzle or watch a bird with a resident-the real meaningful moments they used to share.)

Cheryl

We liked our tour of American House Johnson City, but they didn't have what we needed available. They were a little wishy-washy when I would call, they wouldn't return my calls so I'd have to keep calling back to get a hold of somebody. So that kind of put me off a little bit, but they were very nice and the facility is very nice. The only thing that worries me there is that they have different levels of care, and it could get very pricey because you don't have a say in what level they decide. Their base price is very good but when you add in their levels of care, it can get very expensive very quickly. The place was very nice and clean, it was an option I was thinking of considering, I was just a little concerned about their levels of care. They showed me both assisted living and memory care, they showed me everything. Their apartments were just single rooms and all they had was a room and a bathroom. You had to provide all your own stuff over there, they didn't provide anything. What I saw was a nice-sized room that had a good-sized bathroom and a closet. And they all had a private bathroom, which was very nice also. They allowed you to bring a refrigerator, but the only thing they allowed was might be like a mini fridge. They serve three meals a day and they always had snacks and things like that available. They also seemed like they had a lot of activities and they did medicine, so they had 24-hour nurses there that took care of their medicine and all that there. They were very helpful and informative. The staff who took me around was very nice and helpful. They had a private dining room where they serve their meals and it was nice. You would just have to be mindful of the added costs that are there. If you're on a budget, you might want to be very aware of that.

Emma

My sister had moved into American House Johnson City. The lady that's over the health care facility is fantastic. Her name's Sabrina, she was very helpful and very caring. She has done all she could do to assist my sister with the care that she needs. The place itself is friendly and nice and it's just altogether fantastic. I would recommend that facility highly. The rooms were very nice, very clean, and open. It's accessible to those that are handicapped and I'm pleased with where she's at. They have the semi and the private type. They are pet friendly. The day that my sister went in, as I was leaving there was a group coming in, and they played music. The residents enjoyed that. They have church on Sundays, and I think they have Bible study. They do have all kinds of activities for the residents. They get three meals a day, and snacks are included. It's very affordable and very nice. They have a courtyard and a library. They do have an exercise room. The walk-through was great. It was neat. They're redoing the carpet and remodeling. I have not tried the food, but when I went back there, they were in the area eating. It's a very nice cafeteria there. The room and the food smelt wonderful, and the food looked good. My sister enjoyed it. They are very reasonable in price more so than the others that I had been to.