The Arbors Westbury

45 Jericho Turnpike, Jericho, NY, 11753
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14 reviews

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Reviews of The Arbors Westbury


based on 14 Reviews

Awfulplace August 01, 2014

I am/was a resident of this facility

this place is AWFUL ! The administration staff is rude beyond belief. One hand doesn't know what the other is doing , to say it is poorly run is an understatement ! We pay extra for assistance with showering , yet my father is always filthy when we visit. Housekeeping is horrible . There are NO NURSES on staff, the " medical staff" can barely speak English . I could write a book on the sheer incompetence of this facility. LOOK ELSEWHERE for your loved ones!



Caring82487750 April 23, 2014

I visited this facility

I was able to visit The Arbors Westbury, and the one who showed me around was very nice. They have an entertainment room where anybody can sit and socialize. I like that everybody could go to one central place and be comfortable. The rooms were clean. I also like that they have on-site physical therapy, so if they needed anything like that, it was there.



Jerrie1 December 27, 2013

I am a friend or relative of a resident

Mother is in The Arbors at Westbury. I like this place. It is very nice. This place is definitely worth recommending. All the people are very nice. The care is excellent. The food is also excellent. Everything about it is great. The facility is clean and pet friendly. They have their own bus. They have religious activities for all sorts of religions. They also have plenty of field trips.



don'tgotoarbors August 04, 2013

I am a friend or relative of resident

It starts out good...then, it's "good luck, charlie." $$$$ is all that matters...when they know $$$$ are running low, they start "pruning" the dead wood. Questionable hospitalizations, refusals to accept resident back from hospital without rehab stays, then resident is denied a return to their Arbors "home" and friends. Have been through it twice, personally; and know of others who have expericence the same calloused treatment. Don't let the rugs and curtains fool you. Just ask the staff...they know.



Thomas6 April 09, 2013

I am a friend or relative of a resident

Dad was at The Arbors before he passed away over a year ago. It was excellent. If I had the money right now, I would move in there. My sister picked this place because it was closer to her house. It was easy for her to go back and forth. We visit dad seven days a week and we were able to take him out to dinner often. The rooms are always clean. They had a separate dining room from the sitting area and they have a separate room for TV. They have a full-size pool table, and my father liked to play pool. People would come in with their pet dogs or cats. The staff was very good. You ask them a question and you will always get a direct answer. If they didn't have an answer, they would definitely get back to you. I would recommend The Arbors to anybody if they had the money to put their parents there.



Howard Novick March 10, 2013

I am a friend or relative of resident

My mother in law was a resident for 12 days. She gave them over $12,000.00 when she entered. Her admission evaluation was done by someone who had no background in either healthcare of eldercare. She left for the hospital after 12 days and the refused to return any of her money. They didn't even have the courtesy or interest to inquire about her condition while she was hospitalized. The same non-professional pronounced her unfit to return following her hospitalization. Don't even look at this facility let alone consider it for a loved one.



princed February 28, 2013

I am a friend or relative of resident

The medical staff was excellent. You will sign a contract with the facility that includes certain services. Then they will charge you a package for that service. And guess what they get away with it. I would not recommend this facility. Could be cleaner. Sink in main area very dirty. All of the linens I provided disappeared. Cleaning staff is terrible. Administrator very RUDE! I would not give any stars except for the medical staff.



tyco118 December 22, 2012

I am a friend or relative of a resident

i like to go visit my grandmother at least once every two weeks. When i visit her i usually take her out to eat to get a change of scenery. Not that the scenery is terrible there. She has a window and a view of this outside area with a pond and trees but the inside looks to be the same everywhere with no flair. she says the foods good but the menu doesnt change. For thanksgiving this year i picked her up from the arbors in westbury on my way to my uncles house in nyc and they wouldnt give her, her night time medication so I had to go into get it and when I did the staff were all reading magazines and were not being to helpful but thats probably because they were working on thanksgiving night.



LMF July 08, 2012

I am a friend or relative of resident

The Arbors is a wonderful place for my mom. She is happier every day. The entire staff is professional, courteous, and very caring. This was a great choice.


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About The Arbors Westbury


The Arbors Westbury is an assisted living facility in Jericho, NY that offers residents independent living options and daily support services. Contact The Arbors Westbury for more details on housing, services, and rates.

Features of The Arbors Westbury


Features

  • Computer room
  • Gardens/outside patio
  • Parking for residents
  • 24-hour security gate

Guest services

  • Guests can attend meals

Dining options

  • Meals delivered to residents' rooms

General

  • Pets: No Pets

Location of The Arbors Westbury


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