Wyndham Lakes

10660 Old St. Augustine Road, Jacksonville, FL, 32257

Reviews of Wyndham Lakes

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June 29, 2015

By Caring108686350

I am a friend or relative of a resident

My mother moved to Wyndham Lakes about one month ago and seems to be happy with it. I like it. It’s undergoing quite a bit of renovation -- re-shingling, painting of exteriors, and also a lot of re-carpeting of the interior. The food is good, and the staff seems to be good. The cleanliness could be better.

May 17, 2015

By Caring107085750

I visited this facility

Everybody was very sociable, nice, and happy. They called me back and followed up. Wyndham Lakes was less expensive and quite affordable, but they were far away. They also have outside activities.

January 19, 2015

By James104644750

I am a friend or relative of a resident

Wyndham Lakes was very clean, and the staff was very approachable and caring. They were very good in what they did respective to their job. They ensured that my mother made the rehab appointments on time. It was a very nice facility. They had a lot of different amenities which appeal to her. They also had a lot of activities like movies and bingo. The rooms were clean, and the grounds were clean.

December 30, 2014

By Caring99383650

I am a friend or relative of a resident

Wyndham Lakes seems to be good. It’s a bit older facility, but the care seems to be well. It looks a little bit older, but from the outside to the inside, it was well-maintained. The staff is accommodating, and the individual rooms were completely done -- carpet, floorings, and paint -- before my grandma moved in. They do bingo, games to try keep them active, and they have a shuttle service to take them wherever they want to go.

December 16, 2014

By Lisa Elo

I am a friend or relative of resident

My friend was a resident at Wyndham Lakes for about three months and we had to take her out of it. The staff were very rude and there was lack of empathy with their services . Duties were carried out like a Military Camp, they were more concerned about presenting a good work on paper rather than the care that they were supposed to apply . Will never recommend this home to anyone .
Provider Response

We deeply regret that we were unable to meet your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.

October 19, 2014

By Betty94016950

I visited this facility

I visited my sister at Wyndham Lakes. The care is satisfactory. The staff is very accommodating and they’re friendly with the patients. She has no problem with them and I’ve watched them with the other members there and they seem to be fine. They have a room for therapy; they did send her to therapy for a while. They have activities, not that she’s participating in any of them but I’ve seen these things there, like bingo and the usual stuff. It’s not a new facility but they seem to keep it clean. It seemed to be well kept and maintained from what I’ve seen. They have nice places to sit outside. I’ve taken her out in benches so she could sit there. Theres a front porch; it’s like the entrance, and when I go to visit the residents are always sitting right there. I’d taken her out to join in the conversations with some of them. The place is attractive and the residents seem to be pretty satisfied overall with where they are.

October 30, 2013

By Linda71189650

I visited this facility

I visited Wyndham Lakes for a friend. They were the lowest in terms of price that I found. I looked at several other facilities and that was also was the nearest place we went to. The staff was very nice. They took us around, explained everything to us and showed us a room. That room had a large closet and a bath, but only one window to look outside. What I like best about this facility, I guess, was their residents. They were really friendly. I surely would recommend this place to others.

October 28, 2013

By Roberta2

I visited this facility

After I went to Wyndham Lakes, I cried. I was very upset because it was like a nursing home. I didn't like the way to get there too. Everything in this facility looked dilapidated. The facilities were not together like in one building, which means that it would be a lot of walking for me. I have to go out and walk to the dining room, but it was quite a walk. Plus the fact that the residents there were older. So there wouldn't be any friends that I could make there. I can relate better with people in the other facility. I didn't talk to their staff. They were very busy at that time. However, the young lady that helped me at this facility was fabulous. She was a very nice girl, very helpful and very kind.

September 26, 2012

By Caring252

I am/was a resident of this facility

Wyndham is near a lake and it has some mountains and stuff like that close by. Their environment is perfect.

May 09, 2012

By Mike McLemore

I am a friend or relative of a resident

This facility is secure, clean, and staffed with attentive, profesional, and gentle caretakers. My parents are in the Alzheimer's section (Memory Care Unit), and though they prefer to spend their time together in their "apartment," the staff does get them out in to the unit to interact with others, and they do outside activities like sing-alongs in the gazebo (in a secure courtyard) and supervised field trips - e.g., picnics to local parks. The food is nutritious, well prepared, fresh, and well varied. Physician comes in weekly; staff are attentive to the occasional need for non-routine care. Onsite physical and occupational therapy is available. Pleasant setting in which residents are treated with respect, dignity, and good care. Such a relief.

August 17, 2011

By TherapyWorks

I visited this facility

This facility is like a social dorm. Not only is there a friendly staff and big rooms to fit your needs, you can even invite family whenever for dinner, go to a neighbors house or even play one of the many games that offer. Not to undermine the fact that you're in a big city and can travel almost anywhere when you want to. The place is very clean and readily available. Two lakes surround their campus which is perfect for any nature lover. This is a highly recommended facility.
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Photos of Wyndham Lakes

Features of Wyndham Lakes


  • Minimum Rate: $2070/month
  • Minimum Memory Cost: $3900/month
  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments


  • Resident Capacity: 247
  • Respite Care
  • Minimum Age: 55
  • Pets: Small Pets Allowed


  • Licenses: ALF Standard License
  • State Licenses: 5572

About Wyndham Lakes

Wyndham Lakes has been specifically created and thoughtfully designed for social seniors who want to maintain an active lifestyle with the surroundings and comforts of home. Our senior community uses a personalized program of care, moving away from task-oriented and moving toward person-centered care. At Wyndham Lakes, we believe in getting to know each individual that we serve, learning their life story. We use this knowledge about their life and who they are to customize our care to fit the person.

At Wyndham Lakes, our staff is available 24 hours a day, seven days a week. Our nursing staff is committed to providing the best medical monitoring and care to each of our residents. We also utilize resources, such a physical therapy, and occupational therapy to ensure that your loved one receives the very best in senior care.

What Makes Us Special

Located in the heart of Jacksonville on 15 beautifully manicured acres with plenty of outdoor walking and lakes surrounding our Community. Screened in porches in our Independent apartments. We offer affordable solutions to your needs and offer comfort, privacy and peace of mind for residents and families.

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Wyndham Lakes

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