Fountains at Mill Cove
9960 Atrium Way, Jacksonville, FL 32225
(800) 558-0653
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Reviews of Fountains at Mill Cove in Jacksonville, Florida
4.02
(48 reviews)
Facility
3.4
Staff
3.8
Food
2.9
Activities
2.9
Value
3.2
Sharon Brown
3
|
February 19, 2024
This is for the patients who come after me. No nursing facility is perfect. I am currently a rehabilitation patient after open heart surgery. Cleaning and maintenance 5 stars. Front desk receptionist 5 stars. Dietary 3 stars.To long to write. Skilled nurses 3 stars they get angry at you if you care about your own welfare. Patient bill of rights not respected. This does not include all of the skilled Nurses. Its like rolling dice, you get what you get. Nursing assistance staff 3 stars. Physical therapy and Occupational therapy 10 stars above and beyond the call of duty. Medical Doctors 10 stars they listen and each patient is not the same. I found them to be caring and able to think critically.
Joshua
3
|
January 3, 2024
I took a tour of Fountains at Mill Cove. The staff there seem very friendly. The main parts of the facility seemed good. I was a little hesitant about shared living spaces, but I thought it was fine. I like that they have daily activities. Involvement or socializing I guess is a primary way of helping people in memory care. Cleanliness does seem to be a little bit on the wayside. The room that I toured seemed a little dingy and I could see there was still some work being done on some of the walls. And I did overhear someone talking about mold in one of the rooms. So it doesn't seem like the best. They offer outings to baseball games and the beach and it seems like they have performances or activities daily like music, arts and crafts, and things of that nature.
Abby
5
|
December 24, 2023
We toured Fountains at Mill Cove. It was absolutely wonderful. Overall, it was fantastic. The staff was really friendly. It was very clean. Everybody was super helpful. It's just a very warm and inviting environment. The dining area was very, very nice. They gave us a sample of the menu and it looked great.
Richard
5
|
November 25, 2023
We found Fountains at Mill Cove for my brother. They had good food. They had an award-winning chef. The people liked the food. They have a lot of water ponds right there. People can walk around. They have a lot of different things, like card rooms, game rooms, exercise rooms, physical therapy rooms, and a large library. They have a lot of activities scheduled. They have everything that a person would like. The apartments had more square footage than any other place we had been.
Randy
3
|
October 14, 2023
I went and toured Fountains at Mill Cove. It was an old facility and it needed a facelift. The one room they showed me for rehab was a two-person room and it was tight. Assisted living and senior living were also on that same campus, but in a different building. The staff member was a little vague on everything, like ballpark this and that.
OKLTSEE
1
|
May 18, 2023
BUG INFESTED. I HAD TO SIT IN SOILED DIAPERS FOR HOURS!!!!! MANY TIMES!!!! MOST OF THE STAFF SHOULD NOT BE IN HEALTHCARE FIELD.
B.P.
3
|
December 16, 2022
My mom is at The Fountains at Mill Cove. She has been there for about a year and a half now. The location had a lot to do with why we chose it. Her home was 30 minutes away on the other side of town, and it is like 10 to 15 minutes from my house, so it was much closer to me. They have activities directors who have a schedule of activities that they do with the residents. With dementia, they have an activity room in the unit she's in now. Some things go on in the morning and then in the afternoon. Because she doesn't like to stay in a room, she likes to go to the activity room. There are a variety of different things that go on. I have not tried the food, but my mom has gained weight, and she especially likes desserts. However, I don't think their maintenance is as good as it should be. It is an old facility, but the unit that she's in is not as old. I don't know exactly when it was remodeled, but it has been remodeled. It's pretty clean, too. They make a pretty good effort. Of course, like a lot of facilities, it's hard to keep enough staff. The memory care unit is constructed differently, which is more helpful. Of course, they're locked in. The construction of the memory care unit is rectangular with gathering areas on the inside. The dining area and the activity room are on the inside. The outside is the rooms for the residents so it's easier for the staff to get to the residents. Some days staff members may not show up, and there's not enough help, but I would say most of the people who are staff members are very nice. They're nice to the residents and they're nice to the visitors. I go several times a week there because some things aren't done. Like I sometimes have to make the bed and change the linens myself. Their performance could be improved. The nurses are nice and very easy to talk to, though. The problems I've had with them lately in the past six months have been the newer residents who are in memory care with them having access to my mother's things. I've approached that with the man in charge, but sometimes I think that there are a few residents that are misplaced that shouldn't be there. What they need to improve on are supervision and communication.
Carol
4
|
November 11, 2022
Fountains at Mill Cove didn't really show us that much. There was no private room, which was what we were kind of hoping for and it seems like the staff was very, very busy. They had a lot of people to take care of. So, it was a very short tour. It's not a brand-new place, but the girl who toured us was very helpful and friendly.
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Costs for Fountains at Mill Cove in Jacksonville, Florida
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$4,750
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$2,500
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$2,300
Starting Price
Services and Amenities of Fountains at Mill Cove in Jacksonville, Florida
Costs
- Entry Fee
- Fee Structure Extra: Entry fee cost : $2750
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
General
- Resident Capacity: 300
- Respite Care
- Minimum Age: 62
Medicare
Health
4.0
Overall
4.0
Quality
3.0
Staff
4.0
About Fountains at Mill Cove in Jacksonville, Florida
Fountains at Mill Cove is a Continuum Care Community that offers independent living, assisted living, memory care and skilled nursing care. Residents of Fountains at Mill Cove can enjoy the peace of mind knowing that if their needs change, they won't have to uproot their life to address them. Located near I-295 and Monument Rd. just west of Atlantic Beach, Ft. Caroline and the Intracoastal Waterway, the desirable location is just minutes away from local hospitals, Jacksonville International Airport, Jacksonville's beautiful beaches, the shops and dining of St. Johns Town Center, many houses of worship, an Arnold Palmer-designed golf course and other areas of attractions. Fountains at Mill Cove focuses on providing amenities that encourage an active lifestyle, such as a pet-friendly community with concierge service for residents' needs, like shopping or getting transportation to doctor appointments. The community's chef-inspired menus and beautifully appointed dining room are a favorite among residents. At Fountains of Mill Cove, residents can enjoy coming together for social clubs or joining in on one of many activities like arts & crafts or fitness classes offered each day in the well-equipped fitness center.
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