Magnolia Springs SouthPointe
4926 Sir Barton Way, Indianapolis, IN 46237
(800) 558-0653
Verified Partner
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Reviews of Magnolia Springs SouthPointe in Indianapolis, Indiana
4.81
(16 reviews)
Facility
4.7
Staff
4.9
Food
4.5
Activities
5.0
Value
4.8
Cheryl
4
|
August 13, 2023
Magnolia Springs SouthPointe was the most beautiful one. It reminds me of a cruise ship when you walk in. There's beautiful furniture and a cathedral ceiling with a railing around the front. It's very, very pretty but also very expensive. I don't see anything wrong with it, other than it's above the budget. They have all these add-on fees. It's not one price for everything. You pay extra for the phone and cable. They had internet, but nowadays, cable was $75 more a month. The staff were very nice. They all did their job very well. No pressure. But everything was ala carte, and I just didn't like that part of it. They had amenities. They even had outside patios in some of the rooms, which would have been very nice. They had huge outside patios for everybody. There were several exercise rooms and lots and lots of activities going on.
Provider Response
Larry
5
|
June 18, 2023
We have found a place for my aunt and it's Magnolia Springs Southpointe. She's already there. What made us choose this place was the price and the amenities. The staff there take care of my aunt well. They have all kinds of activities. They have places they take her to and all kinds of stuff. The activities are great, and the amenities going around, there are all kinds of places to sit. There are sun decks, and they have their own kitchen if they want it. They have a hair salon, a walk-in tub, and washers and dryers. In terms of location, there's a hospital two blocks down the road that we can go to, and there are all kinds of restaurants.
Provider Response
Linda
5
|
January 12, 2023
We toured Magnolia Springs SouthPointe. It was a beautiful, beautiful place, but it was not budget-friendly for my sister. I liked everything about them. The staff and residents were very friendly. They were very helpful and answered all of our questions. The only hold back on that place was the budget. They have everything that you could possibly want. They have a home theater and a workout room. They had a beauty salon and a barber shop. The place was very clean. The hospital is about a mile away, and go down the other way, there's pretty much any restaurant or shopping that you want. It's only about two or three miles from the mall.
Provider Response
Melanie
5
|
March 19, 2022
Magnolia Springs SouthPointe was my top pick. However, it wouldn't work for my sister because of its openness, and she needs to be restricted. I like the openness of it and there is a lot of light as you walk in. The cafeteria has light. I would go there, I probably couldn't afford it, but I would go there myself. My sister is college-educated, and she was finding a hard time with conversations with different people where she is now, and so she would like to be challenged conversationally, and that might be available there more because of this mix of people. Cody, who gave me the tour, took his time and was very knowledgeable. He said hello to people by name and that impressed me. He is just the marketing guy, but he knew the people and that was very good. They have a chef and I looked at the menus and those are very impressive. I think my sister would be more interested in what I saw there than other institutions that I've seen. The facility is only six years old, so it has that clean feel and there are no smells like you would get in some of the more hospital-like facilities. After looking at eight of them either virtually or in person, it seemed like it had everything that all the other ones have including the salon. They have a little gift shop or a little mini-store, and not all of them have that, and so that was nice. Almost all of them had a TV room, but theirs was more comfortable and more theater-like.
Provider Response
Nancy
5
|
December 22, 2021
I toured Magnolia Springs SouthPointe. They were very, very friendly. The dining area was very nice. Everyone at the entry desk to the person giving the tour was extremely friendly and very welcoming. Their rooms were not very big, but this is a temporary home for my brother; it's a respite care. This room would not be for assisted living. They were redoing the floors, and they were fixing it up. It would be brand new flooring and newly painted. It didn't seem like they would have a recliner for my brother (which he would need), so I would have to bring my own. Everything looked very handicapped accessible and very good. We didn't go into like laundry and so on because they were strongly appalled to the care my brother was getting before. We were in a hurry to try to get him into this other facility where he can maybe get help before he went there. When I need to make a decision between those facilitis (being that they have rooms available), I would need to call them again and ask them a few things. They were trying to be very helpful to get him the care that was needed. It was a little bit less expensive than the other facility. I would have to give a 30-day notice, and that's difficult for me to know where he's going to be at.
Provider Response
Darren
5
|
November 7, 2021
Our tour with Magnolia Springs SouthPointe was really good. The staff and the community were excellent. I enjoyed seeing the area that the memory care is provided. Cody was excellent in answering all of my questions and made me feel very comfortable. It's very clean and very welcoming. They have entertainment and things going on, they do have a workout facility, they have a cafeteria. I liked most just the appearance of the facility, I got introduced to a few staff members there. Everybody made me feel important and very welcome.
Provider Response
Michael
4
|
September 16, 2021
I visited Magnolia Springs SouthPointe's independent living. It started out looking nice on the outside. On the inside, the first thing you see besides the office is the cafeteria. I guess you would call it the restaurant part. I liked it. I don't have anything right now to compare it with but I enjoyed my visit, and the people are really nice. The apartment I saw was fine, though small. Every one of them was small wherever you went. I only looked at a one-bedroom. It had one bedroom and a kind of living room and kitchen. The person who assisted me was a very nice guy, and he knew what he was talking about. He took plenty of time with me and was knowledgeable about their situation. The dining area looked nice from a distance, but I didn't go inside, and I didn't have any food. Their menu looked good. They have a barbershop and a beauty shop.
Provider Response
Glenn
5
|
July 11, 2021
At one point a couple of years ago, I put a deposit down on Magnolia Springs SouthPointe, but they cannot give medicine for a person who can't take medicine on their own. They can't be placed there, and my wife needs help to make sure she takes her medicine. When we're just getting ready to consider moving in the early spring, they came to the house and did the assessment. As we got talking, they said, "Does she take her medicine?". I said, "No, I put it in applesauce. Then I have to give it to her." They said they can't do that, and that they're not licensed to do that. Anyway, the tour we had was excellent. The people I met were very supportive, very competent, and very pleasant to work with. It's a very nice place. We would have gone there, if it wasn't for the problem that they could make sure she got her meds. I would recommend people to look at it, but I'd also recommend that they ask questions to be sure that the placement and the services they can provide are a match. That was what happened; we hadn't had enough conversation to know that taking medicine without aid would be a problem. The location is very convenient. It's right at the interstate. It's a very nice area, but very easily accessible from the interstate. Everything was very nice. The eating area was very clean, and it appeared to be of good morale. Everything was positive except for that one important detail about the medicine.
Provider Response
C.A.
4
|
August 1, 2020
I was able to see Magnolia Springs SouthPointe. It was really nice. When we walked in they had a welcome sign for me, and I thought it was nice. The staff member answered all of our questions. It seemed older than the other place, but it didn't seem super old. It seemed relatively clean, but there was a smell of urine in different places. They had a movie theater where the residents could go and watch movies, they had a room that had arcade games, and they had a typical calendar of activities.
Connie - daughter of Emma
5
|
July 21, 2019
My 89 yr. old mother spent 8 months here, and I cannot say enough good things about this place. The staff is caring, loving, and friendly. They make every resident feel special, I have witnessed them doing it over and over again. Never once did I see or hear a grumble or see a grimace from a staff member there. In fact, they were eager to help and lend comfort and provide the best care they possibly could. My mother called the staff her "angels" - all of them - her housekeepers, maintenance, dining and food service staff, admin and management, front desk, nursing staff and her wonderful caregivers . I agree with Mom, they all were angels. The facility itself is very clean and very well maintained and managed. It is beautifully furnished and laid out thoughtfully for the comfort of residents and their visiting families. The close proximity to many key medical complexes in the area is a real plus. There are a lot of activities for residents, and the staff strives to get residents participating and stay engaged. I highly recommend Magnolia Springs at Southpointe for anyone looking for the very best care available for their aging parent.
Catherine
5
|
May 8, 2019
We went to the independent living of Magnolia Springs Southpointe. We were accommodated very well, and they took plenty of time with us, provided us with refreshments, and introduced us to many people on the staff. They took us on a very detailed tour and went into several different apartments and all the public spaces in the building. Theyve been following up with us and calling to get in touch with us since our tour. Its a new building that's well-maintained. The grounds are safe, and everything seemed to be in functional working order. The elevators were clean and nice, the maintenance staff was on top of everything and offered a lot of free maintenance help. Thats the place my family liked the best as far as what theyre offering and the price. The staff member wasnt distracted while talking to us, and he answered all of our questions.
Deborah
5
|
January 31, 2018
Magnolia Springs is awesome, and I would love to keep Dad there. His room is spacious, clean, and the staff is excellent, caring, and compassionate. They have wonderful activities, but we wish they had a higher ratio of staff to patients. He's in the memory portion.
kayrock
5
|
December 17, 2017
My parents moved to Magnolia Springs when my dad was not doing well, he was actually on hospice for awhile. The caregivers are amazing, they are caring and compassionate. They made it possible for my brothers and me to relax a bit and know my parents were safe.
Provider Response
Joan S.776780
5
|
March 29, 2017
Magnolia Springs SouthPointe is fabulous, the staff had been welcoming and professional, and the food is so excellent that my father keeps saying he feels like he's going to a wonderful 5-star restaurant every meal. The accommodations are good, and it’s a first-class place. They're in a 1-bedroom, 1-bath, with a nice large room, three closets -- so there's more storage space than you'd normally find in assisted living -- and a small kitchen with a microwave, refrigerator, and sink. We found that we don't have enough outlets for everything, but my parents like a lot of lamps so we've been challenged a little with the number of outlets that they have. So far, they worked with us on the move in, told us what to do, and helped support us, and the dining staff has just been wonderful and accommodating to my parents and any of us visiting. You can do visitor meals at a cost, and on move-in day we got five free meals for move-in help, so that was nice. The staff did coordination ahead of time, and they're available in answering questions. They're very good in paying attention, knowing my parents' names, and greeting them by name. The place is a very pretty, gorgeous, and newer facility. They're keeping it up really nicely, and that makes a big difference. They have lots of activities.
Joyce186154
5
|
September 11, 2016
Magnolia Springs is beautiful and big, and it’s 2 floors. The scenery around is beautiful. The food is fantastic, the people is so nice, and it’s not like they will take advantage of you. The price is very reasonable. Everybody that has been there absolutely loved it.
Martha176478
5
|
August 17, 2016
We chose Magnolia Springs at Southpointe. The place was nice, updated, and modern. The people were very nice as well.
What you can do with Caring
Costs for Magnolia Springs SouthPointe in Indianapolis, Indiana
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$2,995
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,395
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$7,195
Starting Price
Services and Amenities of Magnolia Springs SouthPointe in Indianapolis, Indiana
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- 3-bedroom apartments
Dining options
- Dining Room Shared Meals
About Magnolia Springs SouthPointe in Indianapolis, Indiana
Who says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate it! Each and every day. That’s just our way. The Magnolia Springs Way.
As a not-for-profit community, our focus is on residents rather than investors—on the heart, not the pocketbook at Magnolia Springs. So you can feel confident your happiness, safety, and security are our top priorities—all within the context of a financially secure community.
You can be confident Magnolia Springs communities are well-run because they are managed by a proven local executive team and backed by a nationwide leader in senior living—Life Care Services, An LCS® Company.
Magnolia Springs Mission is “to enrich our residents’ lives by fostering a culture and creating a community where everyone we serve is celebrated.” Magnolia Springs Core Values are as follows:
- Serve Others with Heart, Passion and Respect.
- Place Our Residents’ Needs Above All Else
- Provide Outstanding Customer Service and Hospitality
- Act with Integrity
- Provide a Positive Atmosphere for All
- Provide Our Residents with a Lifestyle that Promotes Independence and Choice
- Provide a Culture to Enrich Faith and Strengthen Connections to Family and Friends
- Create Multi-generational Engagement
- Provide a Safe and Secure Home
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