Turtle and Crane

1950 1st Street, Idaho Falls, ID, 83401
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7 reviews

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Reviews of Turtle and Crane


based on 7 Reviews

Kurt123 October 23, 2012

I am a friend or relative of resident

Caring Staff and quality care. We love Turtle and Crane. Best facility in town



Tempest May 31, 2012

I am a friend or relative of a resident

While I don't have any experience with other facilities, I would certainly not recommend it. While I was visiting my Grandmother at the facility I was deeply displeased with what I saw. Not only was the staff unfriendly and unprofessional, the level of care provided was disheartening. My experience began at lunch time. The food was ill-prepared and slightly cold. There were no staff members present to assist the residents during meal time, which was a cause for concern because many of the residents had difficulty feeding themselves. Not only that, but they did not even care that the food was poorly prepared. When we went back to her room, there was little in the way of personal comfort for her there. The only assistance devices were in the restroom, which my Grandmother could not use by herself. When it was time to say goodbye, the facility staff placed my Grandmother in a walking chair and proceeded to tip her over! She fell on the concrete and began to bleed (something the staff did not seem very concerned with). I am extremely displeased with the level of care shown by the staff and surprised that the amenities are so lacking given the amount the facility is paid to care for my Grandmother. I would certainly not recommend this facility to anyone seeking an assisted living facility in the Idaho Falls area.


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About Turtle and Crane


Turtle and Crane is an assisted living facility in Idaho Falls, ID that offers residents independent living options and daily support services. Contact Turtle and Crane for more details on housing, services, and rates.

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