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Morning Pointe of Russell

1000 Addington Drive, Russell, KY 41169

(800) 558-0653 (Call a Family Advisor)

3.92

(14 reviews)

Offers Assisted Living and Memory Care

Photos of Morning Pointe of Russell

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Reviews of Morning Pointe of Russell in Russell, Kentucky

3.92

(14 reviews)

  • Facility

    2.7

  • Staff

    2.3

  • Food

    1.7

  • Activities

    1.0

  • Value

    1.3

Daughter

1

December 11, 2023

I am a friend or relative of a current/past resident

As a family member of a long term resident, I was very unhappy with the quality of care received by my loved one. The administrative staff in particular are more concerned with appearances than care and compassion of the residents. Everything is very nice from the outside but would much rather have had some expression of compassion and care. Very disappointed. Would not recommend

betrayed8890

2

April 20, 2021

I am a friend or relative of a current/past resident

The resulting covid quarantine brought out the worst in this facility. The restrictions were harsh in comparison to other facilities in the area and very destructive to my loved one. The level of care was difficult to judge as family wasn't allowed inside the premises for nearly one year. This resulted in clear evidence of neglect of my loved one when they were hospitalized. There was a lack of empathy shown to our family when our loved one passed during this recent time. They had uncompromising rules lacking common sense. Hugely disappointed. I would not recommend Morning Pointe Personal Care. There were some wonderful staff but corporate is terrible.

disappointed1234567890

2

October 21, 2018

I am a friend or relative of a current/past resident

As a transfer from Morning Pointe I am very disappointed in the memory care unit. You would think the care would be more specialized and superior to that of an assisted living facility but it pales in comparison. Food quality is terrible, the staff is constantly changing, inexperience, overworked and underpaid. Laundry and cleanliness are a constant issue, and bathing may happen once a week, if your lucky! You would think that the price jump would lend to better care not worse. Don’t get me wrong, there are a few that pull it all together, but it’s sloppy and not at all what we were told we could expect.

king of hearts

5

February 1, 2017

I am a friend or relative of a current/past resident

I just moved my mother into this community and could not have asked for better service. We were provided with names of movers and other things you typically don't think about when you are making this type of move. The Executive Director gave us resources and had the maintenance person waiting on us and helped us move in. There was a welcome gift for mom and a nice blanket. Mom has been here for a month now and it is just as wonderful today as it was the day we moved in.

Joy35

5

December 10, 2015

I visited this facility

Morning Pointe looked like a very nice place, and the people that I’ve met were very nice. We couldn’t afford it, though. The dining area was very nice and looked very comfortable, very welcoming, and very clean. The staff seemed to be doing their jobs very well and knew exactly what to do.

Johnas

5

September 22, 2015

I am a friend or relative of resident

My grandmother lives here and we have never been happier. The Executive Director and the Nursing Supervisor made the transition from a family home to Morning Pointe a very smooth one. Our questions were answered timely and we have never had to worry about her. There is constant communication so myself and my dad have been informed of everything going on. We were pleased to find that everything the Executive Director and Nursing Supervisor told us turned out to be the exact truth. Some places tell you what you want to hear not the real stuff. They are fantastic to work with. Thanks Johnas

Gertie1

5

July 31, 2015

I am/was a resident of this facility

The folks that work at Morning Pointe of Russell are the nicest I have ever encountered. They take care of everything. We have family night every month. The food and entertainment are superb. I wouldn't want to live anywhere else.

Caring114755950

5

July 31, 2015

I am/was a resident of this facility

I have never been treated with so much dignity and respect. The staff is caring and compassionate. They take care of anything I want or need. Their activities are so much fun as well.

eliparker

3

July 27, 2015

I visited this facility

Most amazing community, provided us with the best care. Most caring and compassionate staff. Leadership at this community is the best I have ever encountered. I would highly recommend this location.

Caring110153150

5

April 30, 2015

I am/was a resident of this facility

Very compassionate and caring staff. They go above and beyond. The executive director delivered flowers to me in the hospital. Every day in hospital, I had a visit from one of the employees at Morning Pointe. They make sure you have everything you need.

Lynn42

5

March 17, 2015

I am a friend or relative of a resident

Morning Pointe is the nicest place around; that is why we chose it for my father. Everyone that I met there was very professional and seemed to care. One of the nurses and the director of the facility is highly recommended by my father. They guide you in making the transition as easy as possible.

Caring101424950

2

February 26, 2015

I am a friend or relative of a resident

I moved my mother here because it was 20 miles away from me, and I was able to see her everyday and attend to her, but with personal care, you probably won't want to use this one. Most of the people that worked directly with my mother were well trained and had been there for a long time and they knew how to take care of people, but they had a huge amount of turnover there. They had a lot of young workers, and it's like they didn't know how to do things. I constantly had trouble with the laundry; clothes would come in to mom's room that were not hers, and her clothes didn't come back to the room even though everything was marked. They washed clothes with Kleenex in pockets, and they washed colors with white, so that was an issue. They would take her to the bathroom several times so she wouldn't be wet all the time, but again that depended on who took care of her. They had four or five exceptional people, and the rest needed extra training. I was very unhappy with Morning Pointe Ridge. I talked with a nurse that was on-duty and asked her questions, but they were instructed; instead of giving me an answer, they had to go and talk to the nursing supervisor who then came and talked to me. They relied heavily on PRN medication which we did not want them to do. They did not notify us before they did that, but when they could not get mom to comply with what they wanted, they would call us. My overall experience there was overshadowed by the executive director and the nursing director who were very uncooperative and difficult to work with.

Dolores12

5

November 15, 2014

I visited this facility

I liked how beautiful and how all-together Morning Pointe was and how they had everything covered. The staff was wonderful. They were very caring. It was wonderfully clean. The dining area was very nice, and they ordered up the food there. However, I didn't taste the food; I just looked.

Stella6

5

August 17, 2014

I am/was a resident of this facility

The staff in Morning Pointe Ridge is very compassionate. The leaders of the community are very responsive. They also serve the best food around.

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Services and Amenities of Morning Pointe of Russell in Russell, Kentucky

Licenses

  • State Licenses: 101057

About Morning Pointe of Russell in Russell, Kentucky

Conveniently located adjacent to Our Lady of Bellefonte Hospital and just six miles from downtown Ashland in Russell, Kentucky, Morning Pointe of Russell is a state-of-the-art senior living community offering 42 spacious apartments with multiple floor plan choices. The facility also offers another 16 apartments in The Lantern Alzheimer's memory care program, a separate, secure wing in the building.

At Morning Pointe you will find assistance with medication, transportation to appointments, delicious meals... whatever your loved one needs and whenever they need it, Morning Pointe is here serving Ashland and the greater Russell, KY area.

Morning Pointe can help manage the uncertainty of caring for an aging loved one, while enhancing their independence. At Morning Pointe, trained staff listen to learn the resident's preferences and needs. Each care plan is tailored to assure dignity and enhance quality of life. Individual care plans are reviewed regularly and when necessary are coordinated with outside medical providers allowing the residents’ ever changing needs to be met today and in the future.

Licensed nurses at Morning Pointe work closely with the resident’s family and physicians to understand changing medication needs. Our licensed nurses oversee medication management ensuring your loved one takes the correct medication at the right time.

In The Lantern Alzheimer's memory care program at Morning Pointe of Ashland, the staff nurture and maintain each resident's individuality, dignity and quality of life through our Meaningful Day program. By investing time and attention in understanding roles, routines, life experiences and interests of each resident,The Lantern team of professionals create an environment that truly enhances the quality of life. Eating right doesn’t have to be hard. At Morning Pointe, our staff work closely with the residents to understand their preferences and create an ever changing menu that includes seasonal fruits and vegetables. A wide variety of nutritious entrees and always available alternate items create a dining experience that is full of choices.

Social interaction is one of the keys to healthy aging. At Morning Pointe, our staff listens to understand individual interests and past experiences to help build a Life Enrichment Program that includes a wide variety of activities, giving a sense of purpose and creating meaningful days. Come see the Difference at Morning Pointe!

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