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Seven Acres Jewish Senior Care Services, Inc

6200 North Braeswood Boulevard, Houston, TX 77074

(800) 558-0653 (Call a Family Advisor)

3.57

(14 reviews)

Offers Assisted Living, Continuing Care Communities, and Nursing Homes

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Reviews of Seven Acres Jewish Senior Care Services, Inc in Houston, Texas

3.57

(14 reviews)

  • Facility

    3.0

  • Staff

    2.0

  • Value

    3.0

Carolyn

3

June 17, 2023

I am a friend or relative of a current/past resident

What I like least about Seven Acres is, during weekends, they have agency people who work for them, and they don't know where everything is at all. They don't know where things are. The facilities were very clean. However, a lot of times when I was there, I found myself having to do some things for myself. Like if they want water, the nurses are to get water for them. If you go into the cafeteria to get water, they will get mad and say that you're supposed to let the nurse get the water and things like that. But if they don't have water right then and there, you got to wait until they come and do their rounds, so I didn't like that. The rooms were nice. They have everything in there. They have a workout place. They have someone to come to work them out. They have a salon. However, I don't feel that my mom would like to live there. She was there for several weeks because she broke her hip. When we first did the tour, everything was fine. But then afterward they slacked up a little bit. And I don't like the fact you only get a shower on certain days. Some of the nurses were lazy. It seemed like they didn't care at all. They did everything because my mom couldn't do anything, so they helped her with the food. Some of the staff members were good, but the problem with them is that they changed so freely, so you never know who to ask. I put a board in the room, and I told them to write down the nurse-in-charge and the supervisor-in-charge so that I would know when I come in there who to ask if something is not right. Another lady there had the same first name as my mother, but with a different last name. They picked up their clothes and put little labels on them, but they always mixed up their clothes.

Reviewer0714

2

July 15, 2020

I am a friend or relative of a current/past resident

Long overdue review, but this should be said. After Hurricane Harvey blew through the city, leaving destruction in its wake, Seven Acres added to the stress and confusion of the aftermath with the following situation: This facility gave only a a few days notice to tell us to move our relative to a different nursing home, or otherwise he would have been effectively homeless. It was a no contest decision, meaning that all affected residents and their families had no chance of negotiating to stay at the facility. The meeting to notify affected residents and families happened on a Sunday, and all affected residents had to be out by the following Friday. It was an extremely unethical and irresponsible decision by the Seven Acres Board and Top Management. They shifted the blame onto the state regulatory bodies who "forced" them to make such a decision because of apparent over-crowding on the upper floor, as the first floor was damaged by the floods and needed repairs. The selection for removal was arbitrary and was not related to the behaviors or financial situations of the affected residents. Additionally, we were promised a smooth transition from Seven Acres to the new facility with all personal effects and records. intact. However, the transfer itself was a giant mess, with our relative getting dropped off at an entirely different location with someone else's belongings after we were told he would be going to the right location. They also were not able to transfer the records successfully due to faulty fax machines and actually refused to release these records until we perservered for them. We spent a whole day tracking down our relative, his belongings, and the records. The management at the top was extremely unhelpful as well, not answering our inquiries and daring to go on vacation instead of solving problems. I would beware of this facility should any natural disaster affect them again. They do not have your or your relative's best interests at heart and cannot be bothered to solve problems when they arise.

careforourlovedones

1

October 1, 2017

I am a friend or relative of a current/past resident

Seven Acres gave only two to four day-notice to remove approximately 65 residents, including our parent, from their facility on the evening of September 25, 2017 . All selected residents have to be moved to other facilities by September 29, 2017. The residents and their families have very little time to select another facilities and they have no options to plea to stay with Seven Acres, regardless of other hardships that these families, including mine, were going through due to the Harvey flooding in Houston. It is extremely unfair and irresponsible for Seven Acres Board and Top Managements to have this kind of practice. They blamed on the state regulatory bodies to force them to make such decision due to over-crowding on the upper floor after the first floor was flooded and is under repair. The removal of these residents have nothing to do with the behaviors or financial situations of the residents. We were promised to have a smooth transition and all the supports from Seven Acres to transfer the residents, their medical records, other documents and belongings smoothly to another facilities. To our surprise, nothing is working right at Seven Acres. They do not have electronic copies of medical records. Their fax machine was broken and they could not email the medical records properly to the new facilities. It ended up the residents' families or the representatives of the new facilities had to go and pick up the hard copies of the medical records at Seven Acres. The whole day was lost just to get the medical records transfer to obtain acceptance approval from the new facilities. It was extremely stressful for the residents' families that had to move their loved ones within two to four days. On the day of transfer, Top Management of Seven Acres failed to make sure the staff did the transfer of residents and their belongings properly. They transferred our parent to a wrong facility, even though we have confirmed the name and location of the new facility of my parent to three different employees of Seven Acres, as well as, the driver of the transport van on the day of transfer. We had to track my parent down to re-transfer to the correct facility. The belongings and their wheel chairs are missing or mixed up while the residents were transferred. We tried to follow up and the Top Management was not helpful at all. We were kicked around to different personnel. To this day, we still do not know the whole truth. It makes you wonder whether it is really the state regulatory bodies that had given the two to four days notice to remove our loved ones. Seven Acres got to know the overcrowding problem since the flooding in August 2017. We wonder why these residents' families were not notified a month ago (i.e., in August 2017 , right after the flooding) Also, the removal of residents process is not transparent. We were told that the high-risk residents need to be removed due to health risk or due to low profit margin of these residents. Everything is questionable and the residents, the residents' families and even the employees were kept in the dark. This is a nightmare for any family who has loved ones at Seven Acres or other facilities that have poor management from the top!!!

Caring

4

August 22, 2017

I am a friend or relative of a current/past resident

My mother is doing rehab at Seven Acres. They have an assisted living place for follow up after she's done with rehab. The place is nice. My mother says things are progressing well, so they're doing a fine job with the rehabilitation. I saw the food and it looked very good to me.

dontneedit

1

April 12, 2016

I am a friend or relative of resident

DO NOT take your family member there. The staff is very uncaring at least in the assisted living part and the alzheimers unit - i have had family in both units and they are AWFUL! The director at the Assisted Living unit is about as bad as most of the employees to be honest - its a constant "oh yes, no you are right they should not do that.." and what happens? Nothing, they do not care about the residents at all. Its a nice place to look at - but the care is awful unless you want to hire your own personal aide which about 40-50% of the residents do. Just a heads up if you are thinking about that place...

Grateful for care

5

October 27, 2015

I am a friend or relative of resident

My father was diagnosed with Dementia & Alzheimer's almost 5-years ago. in 2011, we had to move Dad to Seven Acres where he lived for over 4-years - on the Alzheimer's floor. The care and compassion shown to him during these last years was so much more than we could have hoped. We were at peace knowing he was treated with respect and love. We want to thank the entire staff, and especially those on the 2nd floor Miller unit for their love. Dad passed away a few weeks ago and the outpouring of caring meant more than they could ever possibly know.

Caring106690050

2

May 13, 2015

I visited this facility

Seven Acres was a Jewish retirement community. It was close, but I didn't like it. I could tell that their food service is just terrible. I looked at their menu, and it was just awful. The person I was talking to was very eager and knew what she was talking about. She was a good spokesperson, but I was just not impressed with the facility.

Thank you, Seven Acres

5

April 26, 2014

I visited this facility

Very good care and a caring staff. My father is in the Dementia/Alzheimer's wing at Seven Acres - has been there for three years. He is very well cared for and I truly rest knowing there are those who are watching over him. I do thank God for Seven Acres and everyone there.

Caring40530950

5

February 1, 2014

I am a friend or relative of a resident

Seven Acres is a care center. My in-laws are in there now. We chose this facility because it's a completely contained facility with doctors, physical therapy, and everything. My parents-in-law don't have to leave the premises. They even have their own clothes and everything and everything is labeled with their names. The rooms are very nice. The common areas are nice. The dining room is set up for couples or singles. It's very nice. They also are serving all kosher foods. Regarding the staff, they call us all the time no matter what. If there's a problem or anything, they're always calling us.

Yawa

3

May 28, 2013

I visited this facility

Their overall impression was at least better than other nursing homes I have visited so far, However, they don't pay their workers well,unlike other nursing homes but that may not matter, since they are non profit org.

jp123

4

December 12, 2012

I am a friend or relative of a resident

My mother-in-law is a resident in the facility and I have always found it to be very clean and the front-desk staff is very attentive. The nursing staff is very responsive but not the friendliest and I have observed the nurses or aides tend to rush through when spoon-feeding the residents. However, I cannot find any reason why someone would not consider this facility for their loved one who needs special or nursing care. After having visited other nursing homes, this one has been the best, by far.

yoramirez

5

May 10, 2012

I am a friend or relative of a resident

My mother has been at Seven Acres for about 3 years now. We know we made the right decision by choosing Seven Acres. The staff is loving and caring, they get to know you on a first name basis. They care about their patients. My mother has adjusted very well so much that often times when I have for the weekend, she will say "I'm ready to go HOME now". It makes me feel good that she thinks of Seven Acres as her home. They have alot of functions and activities for their folks. My mother stays very active. I am glad she is at Seven Acres.

Caroline1

5

December 2, 2011

I am a friend or relative of resident

Seven Acres was the home of my maternal grandparents for over 3 years. This facility truly stands out compared to others in Houston. The staff was all very friendly and accommodating. They went out of their way to socialize with my grandparents and other residents, and remembered my name when I visited each weekend. Everyone at this facility is treated with dignity and respect. The food is nothing special, but they work with any doctors orders or special diets. You can bring in outside food, but only kosher food is allowed in the dining hall. They have organized activities every day that all residents are invited to. They also have an in-house gift shop, bank, and barber shop. There is a small aviary with a collection of birds; this area is great for socializing in the shade and keeping little kids entertained.I would recommend Seven Acres for anyone looking for a caring facility for their loved ones! They also have a more intensive nursing facility for those suffering from Alzheimer's and those needing more acute care, but my grandparents never used that area so I can't comment on it.

Texasresident

5

July 26, 2011

I am a friend or relative of a resident

This is an extraordinary facility. The caring staff helps both the resident and their families.

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Services and Amenities of Seven Acres Jewish Senior Care Services, Inc in Houston, Texas

General

  • Resident Capacity: 90

Payment options

  • Payment Options Extra: Private funds, Medicare, Medicaid

Medicare

  • Health

    4.0

  • Overall

    5.0

  • Quality

    3.0

  • Staff

    5.0

Medicare Provider Number: 676152
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Seven Acres Jewish Senior Care Services, Inc in Houston, Texas

Seven Acres Jewish Senior Care Services, Inc is a Senior Living provider in Houston, Texas that offers residents Assisted Living, Continuing Care Communities, and Nursing Homes services. Contact Seven Acres Jewish Senior Care Services, Inc for more details on services and rates.

Map of Seven Acres Jewish Senior Care Services, Inc

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