My Dad was a resident at Autumnview for 6 short months of the last part of his life. The staff at Autumnview treated Dad as if he was Family from the very first minute he arrived at the nursing home, which to Mom & my sisters was such an overwhelming sense of relief after the last 5 months he had spent at a previous nursing home (which will go unnamed) but Dad's care was to say the lease neglectful to the point where his life was endangered & we felt we had NO choice but to find another NH for Dad.
We were so Happy to find Autumnview, they not only treated Dad like Family, but they always made Mom & myself & my sisters feel like family as well. Dad always had a smile on his face when we visited, which meant alot, since Dad Hated any kind of medical insitution, if he ever had to be in the hospital, he always fought it, & has been know to walk out AMA! In previous places he would Not participate in his PT or OT, at Autumnview he did what they asked of him & told me he would even do more! I even at times saw him trying to socialize with some of the other residents on occasion & if you ever knew dad, this was just not like him.
As far as him care, They were always on top of things & if we ever had any concerns they addressed them right away, usually within 24 hrs, if not sooner!
Every day they have all 3 meals posted in several areas througout the wing, which was nice as Dad was a picky eater & we could bring in food he liked. They were very good about heating up the special food we brought from home as long as you let them know what you wanted him to have & where you left it.The residents eat in a formal dining room, but can choose to eat in a smaller rec room. The staff was always very accomadating.
As Dad's condition worsened & he needed more care, there care did not change, they gave him the nursing care & attention he needed & deserved. If they felt he needed hospitilization, they would phone me first as I had instructed them to do.
We were extremely luckly that they had an opening when we needed one, we had made the decision that Dad could not have gone back to that other NH as their mistakes could have killed him!
I would recommend Autumnview Nursing Home & any of their affiliates, I really feel they give excellent care to their residents & truly do care about them!!