Hillcrest Silver Ridge
20332 Hackberry Drive, Gretna, NE 68028
4.36
(11 reviews)
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Reviews of Hillcrest Silver Ridge in Gretna, Nebraska
4.36
(11 reviews)
Facility
4.5
Staff
4.0
Food
3.0
Activities
3.0
Value
2.0
Sad2behere
3
|
June 25, 2019
Care here has apparently declined since recently purchased by Hillcrest which should have been my first clue. Chronically understaffed. Administration has poor follow through with issues. Watch out for paying for extra services. They are not delivered. They are not equipped to handle residents who are not independent. Apathy on part of administration. Activities are available Monday thru Friday. Rooms are nice but you are on your own for cleaning as they only vacuum and empty trash. Direct care staff are nice but overworked. Adminisration is oblivious. The physical grounds are nice.
Kay
5
|
November 1, 2017
Silver Ridge was nice, but more expensive. We saw a bedroom with a bathroom, and one with a shared bathroom. You have to bring your own bed. The staff was very informative. They have a beauty shop and a barber shop
sb086878
5
|
May 30, 2017
I liked Silver Ridge. It’s on the top of my list. They seemed to have a lot of really good activities planned. Everybody was very upbeat. It’s just a bright, happy place. The rooms are very nice. They’re big and well lit, so there is a lot of natural light.
Sophia Theoharis
5
|
April 13, 2017
Wonderful community with excellent staff. I would trust them to take care of all of my family members.
Kerry260546
5
|
December 27, 2016
We visited Silver Ridge. They offered regular apartment living with three square meals a day. Then, they offered four different levels of assisted living with the last level being the memory care. The staff was very loving and family oriented. The apartments were very clean, very spacious, and very up to date. The grounds were very nice with an open courtyard that was kept up very nice.
Concerned daughter 68
1
|
September 15, 2016
Staff are very rude. I witnessed them harrassing another employee to the point she was in tears. While i was staying for a couple fays visiting my mother (due to the fact i live out of state. I stayed at the facility) other staff were yelling at this poor girl who in my opinion was very nice. She always said hi to me and asked if i needed anything. When my mother would call she answered light quickly and promised to get the medication aid to get my mothers medicine and i heard her go out and ask med aid to come in the med aid stated no she would get to my mother later.... the girl came in and apologize for the wait with tears in her eyes.....horrible facility will be looking elsewhere for my mother
Provider Response
I am so sorry that you experienced that while visiting your mother. There is no excuse for such behavior and I want it stopped. What would be helpful for my staff and I to rectify this problem and ensure that no one else is mistreated or has to witness something like this, please email me or send me a letter. It can be anonymous if you would like. I am very concerned and I would like to counsel if not reprimand this staff member and ensure that the other staff member as well as your mother is rest assured that it will be handled and an official apology is given.
We do not tolerate such behavior. It is unprofessional and you are right, rude. This is their home and they should be able to enjoy it as such. We work where they live, they don’t live where we work.
Thank you for alerting us to this problem. A complete investigation will be done. Lisa Sedlacek-Arp. Assistant Executive Director/Owner SilverRidge Assisted Living
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Services and Amenities of Hillcrest Silver Ridge in Gretna, Nebraska
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We offer companion suites
General
- Pets Allowed: No Pets Allowed
Licenses
- State Licenses: ALF224
About Hillcrest Silver Ridge in Gretna, Nebraska
SilverRidge is a family owned business quietly nestled in Gretna, Nebraska, where residents can benefit from the close proximity to Omaha, yet enjoy the small town atmosphere that Gretna has to offer. With 81 spacious apartments, we provide a variety of floor plans to suit everyone's needs. Along with our luxurious apartments, we offer a beautifully landscaped courtyard, coffee shop, beauty/barber shop, and so much moreSilverRidge provides a pleasing, active environment with a wide range of services and activities. Our professional staff is always there to respect and serve each individual, according to his or her changing abilities and needs. This convenient location comes at a very reasonable cost. SilverRidge has no buy-in fees or membership costs. Our stunning apartments, quality retirement living, and basic health services are all included in one low monthly rental. At SilverRidge we offer all the amenities available for assisted living in our area, but at very affordable prices. Discover the SilverRidge difference.
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