Caring.com
Caring.com

(800) 558-0653

Farmington Square - Gresham

1655 NE 18th St., Gresham, OR 97030

(800) 558-0653 (Call a Family Advisor)

3.6

(20 reviews)

Offers Memory Care and Assisted Living

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of Farmington Square - Gresham in Gresham, Oregon

3.6

(20 reviews)

  • Facility

    4.2

  • Staff

    4.6

  • Food

    4.0

  • Activities

    4.2

  • Value

    4.1

Robin

4

March 13, 2024

I am a friend or relative of a current/past resident

My husband is in Farmington Square - Gresham. It has been wonderful. They keep me in contact with everything, and they take him to and from doctors' appointments and make sure his medications are filled. The staff has been very caring They've been good. At first, they had a male attendant that would help my husband with his shower, but he left for another job, and it was just females that went in to help him and he didn't want to shower in front of women. They're very helpful, very patient, and caring. His room has two different bedrooms, but there's a wall in between them. They share a huge bathroom and they both have nice windows in each room. He has room for a queen size bed, a chair, and a couple of dressers. The food is very healthy. It's like broccoli or carrots or peas, salad, always hot meat dish, and desserts. They take them out on tours on big busses, and they go up to the Gorge and Multnomah Falls. One of the ladies walks every lunch hour so she's been taking my husband with her walking. They have a nice courtyard off of the main big community room that they can go out into and it has a nice wall in there so they can't escape, but yet they can get outside whenever they want to. They could use some help with maintenance. Cleanliness is a five.

Provider Response

Thank you so much for your kind words about Farmington Square! We are thrilled to hear that your husband is enjoying his time with us and that our staff are providing him with the care and support he needs. Regarding maintenance, we appreciate your feedback and will ensure any outstanding issues are addressed promptly. Thank you again for taking the time to share your experience. We are always striving to improve, and your feedback is valuable to us.

We-Care

1

March 5, 2024

I am a friend or relative of a current/past resident

Our initial tour and meeting @Farmington were pleasant and we were convinced that they really have the passion and care for their residents. The move-in process was chaotic!!! Granted it was right after the holidays, but no one greet us or explain how they work in the facility. The room was not cleaned! Floor was full of the same dirt and the provided closet still has the previous residents' filthy item, which we were told will be all clean before our move-in date!!! After we set up bed etc., we had to seek out someone that works there so we can communicate with medications and caring instructions. There are few very caring and hard-working caregivers, some were observed to be busy checking cell phones or chatting among themselves and not paying attention to where and what the residents are doing. If we asked some information, at times answers we got from personnel was I was not on the shift, so I don't know, or we are short on staff. One time, a resident got out into the courtyard during 2023 ice-storm, she was on the ground, and I had to info on-site personnel. I understand residents should be able to walk around the facility but in a memory care, there should be a pair of eyes to monitor activity and check into their safety. Not all staff seem to be properly trained or know the procedures. In these facilities, each employee would be carrying an in-house communication device, so he/she can respond to urgent/emergency needs from the resident/other co-workers. We don't see such practice during the short stay of our parent. One staff had said the communication device need to be hand-out by the lead when other said no, each personnel is to pick up the device when shift starts. Then another time was our device is being charged. Management is really lacking! As for food, it is awful! Other resident families also agree, not just us. Their menu is never posted on-time, most time they don't serve what is listed, which is understandable once in a while, but it occurs too often. I even heard a response to a resident that they ran out lettuce for her requested sandwich. We were told by Farmington that they provide alternative meal, but they don't list it on the menu or anywhere else, only verbally was told to us during first 30-days review and we were told they will look into improving their food. Our parent in on Mechanical-Food order, which requires the food to be chopped up and served moist with gravy. Only a handful of time, food was moist, most often they were only scoops of dry meat, potatoes, and ground up pile of veggie or dry peas. Then one day, Farmington management told us that to have gravy to be served for Mechanical-Food, another doctor's order is needed! This is after almost 2 months into our parent's stay and us complaining about their food, then came this advice! The truth is that was a big lie! We have moved our parent out and the new facility said Mechanical-Food in itself should be moist, no extra order is needed for what Farmington's so-call required doctor request to have gravy to be served on top of a Mechanical-Food order. Please be informed, I would hate to have someone else to be fooled by Farmington and not have the proper care for their loved ones. In summary, we have good interactions with the few good caring staffs, what it comes down to is lack of good management training, communication, follow up and just talk the talk! In Farmington's handbook, it claims to be committed with "Excellence" that they perform each task to the highest standards, and "Integrity, Reliability." We really don't see it nor had it during our parent's short stay. Not once we were approached from management or staff on how our parent is doing and what we need, or they need to do for our parent. The only communication we had from management was their required 30-day review, which was just their standard talk. Our email to management was never replied. The most email/phone calls we gotten is for billing/invoice. Whatever was spoken on the 30-day review was not follow up, no email, phone call, or face-to-face. Food never improved nor any update, except for another false statement on Mechanical-Food requirement. In our parent's new facility, first day we were greeted by management, guided on moving instructions. Soon after we settled our parent in, the onsite nurse came in properly to log in medications, the activity/wellness director came in to introduce herself and offer any needs. We see cleaning crew all around. There is a staff lead, a house cleaning lead, everything is very well organized and managed! We don't see any staff on personal cell phone in the facility while on duty, all working and checking on residents' needs. We were approached multiple times by staff and wellness director on our parent's need within only few days and the food is wonderful and they are super accommodating! They have a food director that oversee the menu, which is posted timely along with its alternatives. Food is served very organized and hot, unlike Farmington, scattered and cold food, and their ceramic cups are chipped, which is also a safety issue for possible cut lips. One thing I have learned is not to trust what you hear or see on the surface. If you want your love-ones, especially the ones without a voice, to have good care, spend time to observe the facility and do research on any required needs so you are armed with questions. I hope our experience will help other in search of a memory care facility. Do your due diligence with any facility in mind. Best Regards to all~

Julia

4

May 11, 2023

I am a friend or relative of a current/past resident

My aunt moved into Farmington Square Gresham 6 weeks ago. I am impressed. The place is very clean. They have their own cleaning crew who comes in and clean. Everything is run well. They're small individual houses. They have their own kitchens right there. They have a house manager for each house, and they have their own med unit in each house. Even though it's part of a larger facility, each house has its own dedicated staff, their own nurses, med techs, managers, and cooks. It's a locked unit. The manager's office is right by the front door, so she sees everyone coming and going. Several of their residents want to stay in their rooms, so they do a full residence check every 30 to 45 minutes. They not only knock on the doors, but they go in and check to make sure all the residents are fine. They have yoga and exercises every day. They have music. They have a doll that the women seem to pass around with bottles and they all take turns feeding it. They do play games with them. They're very hands-on.

Provider Response

Hi Julia, thank you so much for your positive comments about Farmington Square Gresham! We look forward to your next visit! Take care!

TID

5

March 24, 2023

I am a friend or relative of a current/past resident

The staff was so helpful and kind in facilitating all of the details regarding the move in process.

Provider Response

Tid, we are so happy to read such a great review about Farmington Square Gresham! Please let us know if there is anything else we can do for you; we are more than happy to help!

David

3

August 9, 2022

I am a friend or relative of a current/past resident

My wife is in Farmington Square - Gresham. They have five separate cottages. They have a very nice appearance. There's one lane drive-through between the cottages. It's a two-way, but just one lane through it with parking off to the side. It's very well laid out. I noticed they have yard keepers that come in and do their yard work. The inside of the cottages is nice. It's kind of like a hallway that loops around. The rooms are off the hallway. It has one small common area that you come into. You enter a locked door that goes into a common area with couches, some recliner chairs, and the TV on the wall. There's a small dining room with maybe six tables for dining. At the far end, there's another small common area with a TV on the wall. In between, there's a common area with tables and chairs with a TV. I never tried their food. They post a menu on the wall. My wife never remembers what they served, and I always have to look at the menu and say, 'Oh, you eat this and this.' I've seen the food on some plates when I come at mealtime, and it looked pretty good. After dinner, before bedtime, I know they give a little treat of something. I know they've given them a cookie mainly. They give them water and juice at the meal. Their activities are a real concern to me because the only thing I've seen them do is sit in this common area. About six or eight residents are out and watching TV. Two times I went there, and they were watching a sing-a-long thing where a lady was on there playing the piano and singing. The times I've gone there, there's no activity. They're just sitting around and watching TV, so that concerned me quite a bit. At my wife's cottage, you go out a side door near the eating area, and there's probably a small sidewalk that's probably 12 feet wide and probably 25 feet long area, and there are two park benches to sit on, and so that's it. That's the outside area that she has.

Debbie

3

August 8, 2021

I visited this facility

I toured Farmington Square - Gresham and I think for the price, the rooms were a little underwhelming and seemed a little dated. I know that they are upgrading, but for the same price, they seem a bit small and do not have as much accommodations or extras that other places have, but the person I talked to was very nice and very knowledgeable. I didn't see many amenities offered. I just saw that they had a common room that you could watch TV in and a laundry facility, but what I liked about the place was the separate buildings. They have a smaller community in each building rather than in one large one.

Provider Response

Thank you for taking the time to tour our community and for the kind words about our staff. It seems that we've missed the mark in sharing our many amenities and the wonderful benefits of living at Farmington Square. We thank you for your feedback. We welcome you to reach out so that we may answer further questions.

Katie Simpson

5

November 20, 2020

I am a friend or relative of a current/past resident

We just moved our loved one into Farmington Square and so far it has been a smooth transition. The room accommodates everything that my sister needs to be comfortable, and from the first day, she has nothing but good things to say about the staff, residents, and the facility. It feels like a good fit for her needs, and a good fit for Farmington Square as well. I like the fact that there are separate buildings and that they are all on one level. It feels like a small community that is just the right size. There is a patio outside her window for potted plants. From our first phone calls, all of our questions were answered and followed up on. I would highly recommend Farmington Square.

Provider Response

Thank you for taking the time to share your experience with Farmington Square. We appreciate your kind words!

Dawn

4

April 30, 2019

I visited this facility

We chose Farmington Square - Gresham for my mother-in-law. It had what we were looking for and we're very pleased with it. It didn't seem like it was an institution. I liked the fact that they were little communities and they were allowed to roam around within that one building. It just seemed like it was more homey. The staff was very friendly and I really liked the marketing lady since she was very kind and called me several times. They have outings and different things during the day like exercise, games, and people coming in to entertain them. The facility itself was beautiful and I loved it.

Provider Response

Dawn, thank you so much for taking the time to share your experience with Farmington Square. We share all our reviews with our team and know that kind statements about the work that they do is much appreciated.

Joe

1

January 3, 2018

I am a friend or relative of a current/past resident

My father-in law was in Farmington Square for a month on respite care. We had a lot of concerns, and he ended up going to the ER for dehydration. It seemed they were not taking care of him. When he left, they couldn't find all his prescriptions. However, the rooms were nice, clean, and updated.

Provider Response

Thank you for taking the time to review our community. We appreciate all feedback and have addressed your review with the team. Please know that our Home Office is available to discuss any concerns you may have. Our hotline number and email address are available on our website.

Charity

3

July 17, 2017

I visited this facility

Farmington Square was nice. The rooms seemed a little darker. There wasn't a lot of natural light in the room. They had a configured program that they could use. They offered classes, and they did tours too. The one thing that was difficult about it was that things were separated out. It had four smaller buildings.

Provider Response

Thank you for taking the time to comment on your experience exploring our community. We realize that our individual cottage design is not for everyone, however, we do feel that it is in the best interest of our residents. This design allows our residents to live in a smaller community setting with other residents experiencing similar levels of care. We’ve found that this helps maximize resident independence, self-worth, and dignity. We hope that you have found a community that meets the needs of your family. Please know that if your needs change, we welcome you to visit again.

Shaun Fidler

5

December 8, 2016

I am a friend or relative of a current/past resident

We had to put an Aunt in the home after a few years of trying to stay home after a stroke. From Day one we had a good experience with the entire staff. The premises were always kept nice and they took care of our family member as if it was their own family member. I would encourage anyone to look into this facility. I enjoyed visiting my Aunt during her stay. Thank you Farmington Square for always taking care of our family member and always staying in touch when she needed extra care, etc.

Provider Response

We appreciate you taking the time to share your family’s experience with our community. Your kind words about our care and community maintenance have been shared with our entire team. Thank you!

MM001215

4

August 22, 2016

I am a friend or relative of a resident

My friend is living at Farmington Square Gresham. It's good. They went out to lunch and had a bingo game today; yesterday they had a birthday party for a bunch of people. They have outings and arts and crafts. There's a little area to walk in for the memory care people. Everything seems clean and tidy. I think the food is adequate. What impressed me is the fact that the caretakers have been there a long time, so they know the residents.

Provider Response

Thank you for taking the time to share about your experience with Farmington Square. We appreciate your kind words! We are proud of the longevity of our staff. They, along with our residents, are truly part of the family.

Vicki S.

5

December 20, 2015

I am a friend or relative of resident

As I write this today, it has been nearly two months since my mother passed away in the loving care of the staff at Farmington Square. Mom lived at this facility for nearly a year. The care she received was exceptional throughout that period. In her final days, while receiving hospice care, my three siblings, and other close relatives pretty much camped out to be with Mom. That is not exceptional. Families try to be there for their loved one. What was extraordinary was what we witnessed as the staff went about their business. The care provided for our Mom was exceptional. Their respect for our family was appreciated. But the love they showed to our Mom was just remarkable. Every day, more times than we can count, off-duty staff members stopped by to ask if they could spend a few minutes with Mom. They would hold her hand, whisper in her ear, kiss her forehead and tell us a little story about what they enjoyed about our Mom. We stood by our Mom's bedside for six days. Many times every day, at the start of their shifts, at the end of their shifts, staff would stop by. People who used to work in Mom's building, but now worked in another building would stop by. Even one person who no longer worked for FS, but had heard from another staff member that our Mom was in hospice. One staff member stayed two hours after her shift ended - just to talk with us about our Mom. That is no accident - this steady stream of wonderful people. To us, it was a testament to the quality, caring individuals that are attracted to work for, and who are hired to staff Farmington Square. We never had any doubts about the attention and quality of care while Mom lived at Farmington Square. But in the last days of her life, we witnessed a display of genuine affection for our Mom that was unexpected and extremely comforting.

anonymous88777250

5

November 10, 2015

I visited this facility

I loved the experience at Farmington. They have four separate living areas and small dining rooms. The rooms were small but adequate. There were not that many activities, though they do have some games and things like that.

Vickie11

5

October 29, 2015

I am a friend or relative of a resident

My dad is at Farmington Square Gresham. He has a studio apartment. The people there are very caring. He has been there for about a month and a half. I've tasted their food, and it's very good. They have different activities like music, bingo, and many more.

annab11

4

May 8, 2015

I am a friend or relative of resident

We just moved our mother here two weeks ago and everyone has been so accommodating and helpful. This was very hard for us as a family but the director really helped ease our concerns and is very knowledgeable. The employees are very friendly, helpful ad make us feel like we are family.

Caring102432350

1

February 24, 2015

I am a friend or relative of a resident

I'm not satisfied with what they deliver. It's a hassle trying to get them to bathe my husband, trying to get them to make sure he gets his teeth brushed, things that I am paying for. There are cottages on the property, and the corporation that owns this place needs to put more people to work. My husband has been diagnosed with MS, and he is not a high maintenance person if they were to do the care properly and do it right. I get substandard care for him, and they don't like me because I'm a bulldog. The lady that signed me up and talked me into coming in Farmington Square made all kinds of promises. She told me there would be a hospital bed in the room, that the room would be painted and clean, and that the cable TV would be hooked up. He was admitted on mid-January, and there was no bed in the room, nothing had been cleaned, nothing had been painted, and there was no cable TV. There are some good things. They take them on a weekly outing, and the food is nutritious and flavorful. The staff for the most part is friendly and nice. He can go to bed when he wants to go to bed.

sheryl mei

1

February 8, 2014

I am a friend or relative of resident

AWFUL,INCOMPITANT,NON CARING, BOTTOM OF THE BARREL STAFF. MY MOTHER ALMOST DIED W/ CANCER AND LIVER BILE INFECTION. IF YOU DONT CARE ABOUT GOOD NUTRITION,CLEAN COZY ROOMS, AND THE WANTON DISREGARD OF HUMAN LIFE..SEND YOUR LOVED ONE HERE. PLEASE DO NOT DO IT!!!! appauling,just discusting.locks on doors is against state rules,and medicare gave them one star too,because you cant put zero!!!!!!

Provider Response

Thank you for taking the time to comment. We take the care of our residents very seriously and encourage family members with comments or concerns to contact us so that we may address them. We can be contacted through our hotline number 1-877-736-4022 or by email hotline[at]radiantseniorliving[dot]com.

Caring74375150

5

November 27, 2013

I visited this facility

The staff at Farmington Square Gresham was very good about helping us trying to transition our mother in, but mom was very resistant to going, but we are still hoping to get her in. I like that they have smaller units where they would get to know a smaller number of people at one time. It might not be so overwhelming. They allowed pets and that was a big positive thing for mom. I didn’t eat there so I'm not sure about their food but their dining facility was very nice and very home like.

Provider Response

Thank you for taking the time to comment on your experience of our community. We appreciate your kind words.

weekend at bernies

4

June 23, 2011

I visited this facility

Where do I begin? Farmington Square Gresham might not have all of the amenities as some of the newer facilities out there, but they make up for it in so many ways. I visited many facilities and had not felt the compassion the staff have for residents the same way I did here. Not only the care staff, but the management as well. Upon moving in, I was a little dispointed with the lack of follow through with the activities. There were activities planned but they wouldn't happen. It was a little diapointing, but the management made changes and now there are daily activities that actually occur. A little over a year later, my father is happier than he has been in a very long time and I know that is because he is living at Farmington Square Gresham. I know moving my father in here was the right decision. I know he is very well taken care of, and I see that he is well taken care of.

Provider Response

We were touched by your kind words about your experience with our community. Thank you for commenting!

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of Farmington Square - Gresham in Gresham, Oregon

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We offer companion suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals

About Farmington Square - Gresham in Gresham, Oregon

Farmington Square Gresham developed the concept of a small home-like setting to give each resident a more comfortable and intimate living environment. Every aspect of each individual building is designed with the resident in mind. From our cozy living rooms to our attentive staff, no detail is overlooked when it comes to our residents feeling at home.

Map of Farmington Square - Gresham

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Multnomah County, OR

  • Clark County
  • Clackamas County
  • Washington County
  • Hood River County
  • Columbia County
  • Yamhill County

Senior Living Communities near Gresham, OR

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.