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The Parker

12 Boyce Ave., Greenville, SC 29601

(800) 558-0653

Verified Partner

3.7

(30 reviews)

Offers Assisted Living and Memory Care

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Reviews of The Parker in Greenville, South Carolina

3.7

(30 reviews)

  • Facility

    4.2

  • Staff

    4.4

  • Food

    3.4

  • Activities

    3.9

  • Value

    3.9

Kevin

4

November 24, 2023

I visited this facility

I thought The Parker was nice. I had a meeting with the manager that day and she was just outstanding. The community was a close second, but I thought the staff was the best. The place was well maintained. Great entrance. Super leadership. The caregivers were dressed in uniform, and they were seen helping the people more than normal. The community struck me with what I saw as the best for attendants' care. The apartments were well-sized and good layout. The only negative is that I don't like multiple levels. There were three or four levels. My mom has some walking issues, so I was a little concerned about that.

Erica

5

October 5, 2022

I am a friend or relative of a current/past resident

We chose The Parker for my mother basically because of its location. It's in the Pettigru Historic District and right next to the zoo in Cleveland Park, so there are green spaces around. The rooms are beautiful. The staff is awesome and very accommodating. They all have bent over backwards to help us and we are really happy so far. Everything is clean, pretty, and nicely styled. Then they've got all sorts of activities. Plus they are very competitively priced.

Linda

5

November 7, 2021

I am a friend or relative of a current/past resident

My mom moved into The Parker a week ago. They have a fabulous activities director, and it's made my mother's transition the best that it could have been. I've been very pleased with the nurse's care and the communication. Her room is sufficient. I like that she can control the heating. It has two nice closets. The bathroom is not too large, it's just the perfect size. It's fine. My mother has much improved with her menu. She enjoys the food much better, and it's a smaller group of people, so it's a nice dining experience. They have an activities director who's in charge of activities for the memory care unit and he does an amazing job. Mom called me the first weekend. She's now able to use her phone, and she was upset because he didn't come into work that day. I'm like, he doesn't live there. "He didn't tell me he wasn't coming in." He engages them. He's very professional. He understands dementia. His name is Jose. They have a patio and they have a center space. We were able to visit with her in this space. The grandchildren and great-grandchildren can visit with her on the patio. I sat and watched TV with her in the main visiting area. The very first weekend she was there, they had a talent show where Jose had everybody stand up, he's good at what he does, and mom stays active. I've gotten to know several of the nurses and they're doing their job, they're very competent.

Kim

5

September 23, 2021

I visited this facility

We're in the process of moving my parents to The Parker. They seem very professional, caring, and quite helpful. The rooms and the facility were very, very clean. The residents there were easy to talk to, we asked them some questions, and they look quite healthy. It was very up-to-date and had a lot of extras, like the barbershop, and different classes. So it was very nice. I definitely asked to talk to even the chef or cook, also some of the nursing staff, and they were absolutely available to speak to. We're going back next week with my husband and daughter to have lunch. They invited us to go have lunch there for free to try the food. They have a beautiful courtyard, and they have the solariums and the TV rooms. They're all up the date and it's very nice.

Debby

5

August 15, 2021

I am a friend or relative of a current/past resident

We chose The Parker for my sister-in-law mainly for the cost, the cleanliness, and it was close to us. We like the way they treat her, and the staff is very helpful and caring. They've got an excellent activities person. He tries very hard, and he seems very well liked by all the people that live there. We checked with other places around, and the value for money is very good. She's sharing a room, but it's a different kind of sharing. It's like she has her own room, and there's a bathroom in between the beds. It's really a great set up.

Steven

3

July 14, 2021

I visited this facility

I thought The Parker was adequate and clean. The staff who showed me around didn't take a whole lot of time with the tour. She mainly told me verbally what they had. It looked like it had just been recently renovated, and the rooms looked nice. They did not offer a menu or anything like that at all, and the tour itself and the presentation were surprisingly short. She indicated to me that they have some amenities, but I did not see any of them. They also gave me a pamphlet and some documentation as to what the activities were and stuff like that, but then again, I did not see any of them. I hope next time they would spend a little more time with whomever is touring the place, take them through, and show them some of the stuff, but the staff was nice. I actually got to talk to the main guy too. He was actually working in the reception desk because I came during lunch time, and he was a very nice.

Chip

4

June 21, 2021

I visited this facility

The Parker in Greenville was very nice, just a little overpriced. I didn't get to see a physical apartment because of the COVID, but I saw a floor plan. They showed me the dining room area because it's right there when you walk in. The staff member then did a virtual tour on his phone. We sat in the lobby and he did a virtual tour, he handed me a phone, and he walked around and showed me the rooms that way. They were nice. The dining room was very clean and spacious, but it wasn't in use. They're delivering meals to the residents' rooms. It was a nice, older place, and it was clean.

oldagenotforthefaint

1

May 4, 2021

I am a friend or relative of a current/past resident

The facility looks good but the care was the worst possible. It’s a wonder we got mom out alive. Her diabetic medication was stolen during the Covid look down ( a months and a half of it) and they tried to hide it from us by ordering more without our knowledge but couldn’t because of her insurance. Her blood sugars were dangerously low at night and we nor the Dr. we’re ever notified. The activities were subpar to non existent. The med techs and caregivers changed constantly and honestly some of the workers were scary. The administrator was a ghost and one of the receptionists was impossibly rude and unhelpful. Mom had a raging urinary tract infection when we moved her and her diabetic medication had to be adjusted secondary to their negligence. This facility should be investigated.

Provider Response

Thank you for your feedback. We are fully all ware of the situation. We understand that we did not meet expectations and invite you to talk further with us. We have spoken already, but we want to make sure that you have been heard and that we have shown you that we care. Again, we thank you and welcome your visit for a more in-depth review.

C.W.

5

April 21, 2021

I visited this facility

We went to visit The Parker in Greenville. It was good, it's very nice, and everybody there was very nice. We enjoyed the visit to their memory care unit. The person who assisted us was very good and very professional. She showed us the rooms, the amenities, the cafeteria, the place where they play games, and the hair salon.

sc gardenman

1

February 3, 2020

I am a friend or relative of a current/past resident

Please do not put your loved ones in here! The staff is very inconsistent, some are excellent and really care about others, but many do the least possible work. Terrible food, little activities, and general incompetence.

Michael

3

April 19, 2019

I visited this facility

Brookdale Cleveland Park provides transportation to doctors' appointments. The dining room was much better than other places I saw. They also have a gym and a hair salon. The staff seemed busy taking care of the residents. From the outside the place looked great.

JM

5

April 12, 2019

I am a friend or relative of a current/past resident

I love Brookdale Cleveland Park. It's wonderful. It's the only place that we visited that smelled nice and didn’t smell like stale urine. The facility itself is beautiful and gorgeous like a hotel. The people there care about them. They only have a 15-patient limit, so there's a lot of healthcare workers per person which I like. It's just inviting and clean. It literally is the only place that I went to that had everything that I was looking for, and the cleanliness was a big part of it for me. They offer three meals a day. They have live music every Monday and Tuesday at 5 o'clock, chair Zumba, "Be fit" where they bounce a ball around, and they take them at least once a week out to eat or to Walmart. They're constantly keeping them busy and encourage the residents to walk in the garden. They have a dining room, an actual garden where they can get down on the dirt and plant flowers, and not just walking around, and the thing I liked was they have overnight nursing care. They look in on them through the night even when they're asleep. They have arts and crafts and my mom has already painted things. She has already been there for a month. They build things, and they have something every single day, twice a day, that they do with them. The staff is very professional, and they send me pictures and videos when they take my mom out. They message me right away if they need anything. I was very impressed last week when I went in for their 14-day evaluation, and they told me that even though my mom needs the pants underwear 24 hours a day, they'd consider her not incontinent, so they dropped my bills $600 because I didn’t have to pay for the incontinence fee which I thought was really unusual. They're always available and if my mom wants to call me, they'll give her their cellphone, so it's more like their family and not their patients.

David

5

June 26, 2018

I visited this facility

We went to Brookdale Cleveland Park, and we were able to become good friends with the administration. They treated us very well. They all seemed to be very nice people. They have a dog therapy group. I have seen people come in and entertain the residents. I saw a fairly large room. It had a refrigerator and a microwave. There was a bathroom off of it.

DMabery

4

January 24, 2018

I am a friend or relative of a current/past resident

My dad has lived here for going on two years. This community tries as hard as it can as a whole. The director has a good idea of what needs to be done but he just isn't given the tools needed. The dining room has improved and I don't hear as many concerns when I visit. The food looks more appetizing than it did when we first moved here. The new kitchen manager is extremely helpful and seems like a great addition. They have lots of activities available but it seems like most of the residents have dementia and need more care. My dad enjoys all the things they offer and participates in everything he can. The activities director is very sweet and caring. We have had our ups and downs with medical staff but the nurse doesn't work there anymore. She wasn't the most caring person and I think the staff and residents noticed. My main complaint would be the staff talking loudly sometimes around residents in the dining room. I've heard conversations by staff and managers that no one outside the staff should be hearing. Overall, it's a good place but just needs more good people to work there.

Amanda

5

January 6, 2018

I visited this facility

The tour at Brookdale Cleveland Park was very good. I liked it. The people were very easy to talk to and very welcoming. I liked the rooms. They have an option for a little bit more space, and I like that they have assisted living and memory care. I know they offer activities, so that's good. Some people were doing activities together, which was nice. I saw a group doing some kind of card activity, there was involvement, so that was nice too. The people I met were friendly and nice.

hallock

2

May 31, 2017

I am/was a resident of this facility

Brookdale Cleveland Park was trying as hard as it can to do good. The manager in charge was doing so much for it to get better, but it wasn’t very well maintained. Some of the employees couldn’t be better. Some of the kitchens in the rooms didn’t have running water; we had to go to the bathroom to do our dishwashing. The food was definitely very substandard. I could not live in the 1-bedroom unit because it was too small; I had to get the 2-bedroom. The cook was also a problem because some days, he just didn’t show up for breakfast, and we'd sit for an hour waiting for food. The director was such a nice guy and trying so hard, but they hadn’t given him the stuff he needed.

Linda026372

4

August 12, 2016

I am a friend or relative of a resident

Brookdale Cleveland Park is quite a nice plac,e but they could keep it up a little bit better. They have a really nice dining room. They messed up my Dad's meds and I know they felt terrible. I know they have a lot of turnover with the caregivers. They put all these activities on their schedule and my mom would go running to participate, but there wouldn't be any activities. There was supposed to be an ice cream social, and the residents were waiting for the activity, but there was no ice cream and no staff member conducting an ice cream social. They had a really good volunteer craft lady who did a good job. The dining area and the rooms were very nice.

Sandy124444350

4

May 11, 2016

I am a friend or relative of a resident

We chose Brookdale Cleveland Park for my mother. The place is very home-oriented, and the people are very friendly. My mother is very happy and has a lot of things to do. The food is OK and comes with lots of choices. She has a two-room apartment with a living room and a bedroom with a huge walk-in closet.

J5

4

March 27, 2016

I visited this facility

Brookdale Cleveland Park seemed like a very nice place to put a loved one. It was just very well maintained. The staff was very pleasant, and the residents seemed happy. Probably the biggest prohibiting factor was the cost.

Diane118683050

4

December 30, 2015

I am a friend or relative of a resident

My mom was at Brookdale Cleveland Park. I like its location the best. The level of care was marginal. I would not say that the staff was dedicated though. For the most part, they were just doing their jobs. The rooms were very nice, but with regards to food, my mom mostly did not eat their food because it was delivered cold. They need to improve on their staffing.

runforthehills

1

May 26, 2015

I am a friend or relative of resident

My advice to anyone interested in the facility is that they run as far away as they can. Great activities calendar - look hard - it consists of nothing. Staff have a hard time working between socializing and talking on their phones. The rugs are filthy, housekeeping consists of a quick run of the vacuum cleaner over the carpet and taking out what little trash a resident can accumulate. If you want the bathroom cleaned - you better do it yourself. If you want dusting - get ready to do it yourself. If you want the "kitchenette" counter cleaned - do it yourself. I wouldn't recommend this facility to my worst enemy.

Provider Response

We appreciate you taking the time to share your concerns and hope you will call us at 877-400-5296 or email us at familyconnection@brookdale.com to discuss them in greater detail.

John104080750

4

April 17, 2015

I am a friend or relative of a resident

My mother is in Brookdale Senior Living. I think the staff has been good. The food is very good. They have lots of activities scheduled. The facility is nice. I am very pleased with the safety and the security, the food, and the medical staff. Unfortunately, my mom is in a situation with her dementia where she is not able to take very good advantage of a lot of the social things, but we are trying to work on that. However, it has been a pretty good experience so far. We have no issues with the facility. She is in a studio apartment. It is very well done and adequate for her needs. They take the residents out for shopping and for dinner. Then they have dancing, Zumba, bingo, and church. They have something every day. However, that place needs to work on their communication with people like me that have their loved ones in there. They are a little slack in that area. My mom has been there for a couple of months, and I will recommend them to others.

Celia4

3

February 23, 2015

I am a friend or relative of a resident

Mom has been at Homewood for two and a half years. It had been recommended by one of her doctors. She has a nice and big private room right now. It has a private bath, a room, and a little refrigerator. We’ve had quite a turnover over there; that’s one of the issues that we have right now. She says that the food is fairly good. The common dining room is nice. They have their own little group tables that they sit at. They do have many activities. They do their bingo. They have outside people coming in. They have little church groups. The staff is helpful. What stood out for us was the much homier atmosphere there.

Caring101210550

3

February 9, 2015

I visited this facility

I went to one facility close to my office. I was going to let my mother stay there at Homewood at Cleveland Park, but for some reason, she couldn't stay there because of something with her health. If you have some condition or you are unable to stand up by yourself or something like that, you can't stay there. She didn't fit their qualifications. The people that assisted me during my visit were nice. I didn't see their rooms, but I think they showed me the dining area. I wasn't there very long.

Caring97915250

4

September 23, 2014

I visited this facility

What I liked the most at Homewood at Cleveland Park was that it felt more homey and more comfortable. They had a lot of really nice staff there. They looked like they were ready to help any second. The rooms I visited were staged to looked like someone lived there and they were really nice looking. It seemed liked they kept everything very clean and comfortable looking. They had an occupational and physical therapy, which I thought was great because my mother had a stroke, so it would be very beneficial for her and since Medicare would pay for it, she would be able to do that in the same place. They had an activity room where they would sometimes watch movies and play games. She hadn't played any games lately, I knew she liked movies part. I would recommend them and I thought they would be better for a variety of age.

caring78033450

4

January 28, 2014

I visited this facility

Homewood was clean and had an upscale look to it. It looked very welcoming, bright and cheery. It was well maintained. I was impressed with the staff who was very professional and very positive. They had very nice arrangements for what I was looking for and although it wasn’t enough, it was fine for a small place.

Caring74227350

4

November 27, 2013

I visited this facility

I had a very favorable impression on Homewood and when it's time to make a selection, that's the one that I seriously consider. My only concern about that one was that it was so large. I was just afraid it might be too intimidating for mom and she might have trouble finding her way back to her room. It had three floors. The room was very nice and suitable. The location was good and the prices were reasonable. The staff was accommodating. I liked it but I was not sure it was the best place for mom because of the size.

Kelllie

5

May 29, 2013

I am a friend or relative of a resident

Homewood Residence at Cleveland Park is very convenient. The place is very clean, and my dad refers to it as a very nice, high-end hotel. They have very large rooms with beautiful view, and an in-house therapy. The staff is extremely nice. If there are little things that came up, they call me. I am in and out of there several times a day every day and they all know me. They have three full-time nurses and each floor has a nurse's station. It is just a very loving community and we are very pleased. The only thing my father complains about is the food.

concernedd

1

May 20, 2013

I am a friend or relative of resident

The staff spends all their time socializing. You can never find them when you need them... which means the residents can never find them when they need them. Forget to order medicine, doubt they remember to give medicine. The staff is so unhelpful it's ridiculous. Resident has found them hanging out in their room.

jhnstnwll

4

October 30, 2012

I am a friend or relative of a resident

My grandfather lives here, and he says he can't complain. They have a lot of activities to keep residents busy, and there is always something to do. He couldnt find many faults with it, and thats good enough for me.

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Costs for The Parker in Greenville, South Carolina

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,063

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$6,365

Starting Price

Services and Amenities of The Parker in Greenville, South Carolina

Costs

  • Entry Fee
  • Entry Fee Cost: 2000

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We do offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About The Parker in Greenville, South Carolina

Boutique living in the historic district of downtown Greenville. Conveniently located near the Peace Center, Bon Secours Wellness Arena, Fluor Fields, and several minor league sports teams.

DINING OPTIONS

    In Room Kitchenette

    Dining Room Shared Meals

FEATURES

    Beauty Barber Shop

    Resident Transportation

    Party Space

    Garden And Patio

    Resident Parking

    Guest Parking

CLEANING SERVICES

    Laundry For Linens

    Housekeeping

    Laundry For Clothing

HEALTH SERVICES

    Medication Management

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Nurse On Staff: Business Hours

    Respite Care Available

ACTIVITIES

    Games

    Exercise

    Lectures

    Daily Happy Hour

    Offsite Activities

    Religious Services

GUEST SERVICES

    Guests At Mealtime

    Overnight Guests

DIET

    Low Fat

    Low Salt

RANGE OF SERVICES

    Physical Therapy

    Occupational Therapy

    TRAINING AREAS

Map of The Parker

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