Cascades Verdae Assisted Living

10 Fountainview Terrace, Greenville, SC, 29607

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Reviews of Cascades Verdae | Assisted Living

16 Reviews

August 13, 2014

By Sharon90333150

I visited this facility

My parents will be moving to the Cascades Verdae at the end of the month. We were able to tour the whole facility and it's very clean and nice. The food was good. Everything was really topnotch. They do have activities that I know my parents will be very happy with.

December 30, 2013

By Caring82033850

I visited this facility

We give Cascades Verde a 5, but we like the idea of having a long term health insurance and they donÕt have that. The facility is very, very nice. The rooms are beautiful.

February 02, 2013

By unhappy25

I visited this facility

The residents are well cared for but still have a few complaints as to why they can't get the service they pay for. Some say they pay a pretty penny to live here and feel like its in vain. The food is iffy, laundry services are ok but could be better. Lack of maintence and upkeep. This place is said to be a family friendly environment but everyone seems to be overworked and very stressed. My grandmother enjoys living there but complains about staff being floated around and her getting someone who doesn't know her from Adam.IF everyone were treated kindly around here and management was more organized then members and staff would enjoy living or working here.
Provider Response

Thank you for your comments. At Cascades Verdae we take concerns like yours very seriously. Our goal is to ensure that our members, their families and our employees are always treated with respect and courtesy. We appreciate you wanting to remain anonymous, however, we do encourage you to reach out to our Executive Director to discuss your concerns further. Your feedback is important to us at Cascades.

November 07, 2012

By williamsonkill

I visited this facility

I had read the reviews of C.V. before i arrived and was expecting opulence. The grounds are gorgeous and there are so many things to do from the sauna and exercise room to pools and crafts. I was very excited. The price was extraordinarily high but for the atmosphere i figured it would be worth it. As the tour continued i noticed that the patients wouldn't look at me and the nurses were talking more to each other than the patients. I peeked into a patients room and the furnitutre looked newer but the bathroom was dirty. the floor had 'stuff' on it and the trash was full with bloody tissues. overall not the experience i want my Grandfather to have.
Provider Response

Thank you for taking the time to share your feedback. We are sorry to hear that you had a bad experience while touring Cascades Verdae. Our goal is provide a clean and safe living environment for our members, their guest and our employees. The Executive Director for Cascades, would be more than willing to discuss your concerns, however, we understand you wanting to stay anonymous. Again, we appreciate you letting us know your concerns.

September 24, 2012

By EileenC1

I visited this facility

We had a very good experience. They were very welcoming, they've greeted us nicely, and they took us around. Cascades Verdae is top of the line. It's a new one, so it look nice, pristine and it was laid out beautifully. It was expensive.

September 12, 2012

By rehab 75

I am/was a resident of this facility

I spent two weeks in Linville Cts rehabing from knee replacement. This is a high quality operation. Food is good, staff is efficient, facilities are excellent.

July 24, 2012

By Anonymous28

I am a friend or relative of a resident

My aunt's room in Cascades Verdae is nice and comfortable. Very homey. The walk-in closet is very spacious and it's connected to the bathroom which is convenient. The bathroom is cleaned thoroughly and maintained well. Very clean, and it also has those safety feature grip handle bars that you could use if you're in a wheelchair. The furniture are quite new and very comfortable, and she also has cable television in the living room. The food there is very tasty, you know it's well prepared and you have a lot to choose from in the daily menu. My aunt is really happy living in Cascades, and they have well trained staff and wonderful residents.Oh, and they always have those fun social activities for the residents too. That's what my aunt is looking forward to as well as the everyday health management programs.

July 10, 2012

By lph1987

I visited this facility

Upon entering The Cascades, this first thing I noticed was the pungent smell. It was like a wave hitting me straight in the face and giving me no room to breathe. While I walked the building I came up the realization that it was not cleaned on a daily basis. I noticed several overflowing trash cans, the bathrooms did not have toilet paper or even soap to wash hands with. The staff is very aloof. They seem as if they are there only for a paycheck but do not care about the residents. I saw the staff often just conversing with each other but never with the patients. It is one of the more expensive places in Greenville to go but the quality of care there does not match the money you pay for it. The residents looked very unkempt. It doesn't look as though the staff spend any time making the patients seem respectable or presentable.
Provider Response

Thank you for your feedback. We take concerns of this nature very seriously at Cascades Verdae. Our goal is to always provide a clean and safe environment for our members, their guests and our employees. In addition, our employees are held to the highest standards and should always handle themselves in a professional manner. Our Executive Director has been notified with your concerns. We understand you wanting to stay anonymous, however, if you would like to speak with someone at our community directly, the Executive Director would be more than willing to discuss your concerns over the phone or in person.

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Photos of Cascades Verdae

Features of Cascades Verdae


  • Minimum Rate: $4390/month

Dining options

  • In Room Kitchenette
  • Room Service For Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Garden And Patio
  • Resident Parking
  • Security Gate

Cleaning services

  • Laundry For Clothing

Health services

  • Pharma


  • Fitness Room

Guest services

  • Guests At Mealtime
  • Overnight Guests

About Cascades Verdae

Cascades Verdae is a preferred retirement community in the Greenville, SC area. Located on 32 acres, Cascades Verdae is a full CCRC offering independent living cottages and apartments, assisted living, skilled nursing and memory care with rehabilitation services on site.

With a focus on wellness, Cascades Verdae enjoys a research partnership with Wake Forest University and was a recipient of the 2010 and 2011 Best of the Best Award for wellness programming from the Assisted Living Federation of America. Cascades Verdae is a community for people who wish to live a longer, healthier and happier life.

Featuring a community clubhouse that includes dining services, theater, massage parlor, sauna and salon, pub, Internet cafe, game and activity rooms, multi-media center plus a wellness center with heated indoor pool and exercise equipment, Cascades Verdae offers more social and fun opportunities than one could receive in their current house and at an affordable price. With Cascades Verdae taking care of all the house and lawn upkeep, the paying of bills, the cooking of meals, and the planning and set up of parties and events, members get to spend more time enjoying their family, friends and interests.

Experience Cascades Verdae and experience a maintenance-free lifestyle in a fun and exciting gated community. Living here could indeed impact your life by helping you live a longer, healthier and happier life.

The Cascades management team greatly appreciates feedback on our performance. We strive to deliver exceptional care every day for Members but there is always room for improvement. Continuing to provide additional training and resources for our staff while building a culture of consistently gracious customer service is a significant priority for all of us. To that end, the information gathered from these reviews is invaluable and we thank you for the opportunity to be of service. Please don’t hesitate to drop by and visit us in person… we would love to introduce you to the people who make Cascades such a wonderful place to live and work!

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