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The Village at Grants Pass

1420 Redwood Circle, Grants Pass, OR 97527

(800) 558-0653 (Call a Family Advisor)

3.94

(18 reviews)

Offers Assisted Living
Top rated on Caring.com

2014

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Reviews of The Village at Grants Pass in Grants Pass, Oregon

3.94

(18 reviews)

  • Facility

    1.0

  • Staff

    5.0

  • Food

    1.0

  • Activities

    1.0

  • Value

    1.0

Top rated on Caring.com

2014

The worst!

1

October 23, 2023

I am a friend or relative of a current/past resident

Caring staff but management is impossible to deal with. Overpriced for very little activity.

Sue112621550

5

September 30, 2015

I am a friend or relative of a resident

Brookdale Grants Pass Village is very good; friendly, good and caring staff. They’re very diligent about keeping track of what she needs and what she needs help with. We like it there. They have an exercise program every morning for the residents. They take them out on trips and for rides around the community. They take them to activities like the senior fair and the home show. They have bingo and crafts that they can take part in. Overall, it’s an excellent facility.

krimarzan

2

July 29, 2015

I am a friend or relative of resident

The front line care staff are sweet, hard working, and caring overall and the building is very nice. However, management/nursing staff are beyond unprofessional and unethical. I am an assisted living administrator in another state and find it heartbreaking to try and care for my loved one from a distance with their complete lack of care. Definitely NOT normal Brookdale standards.

James103231650

4

March 2, 2015

I am a friend or relative of a resident

We actually took my mom to the Brookdale Village in Grants Pass. She liked the place so much that when she started chewing the food there she moved in about four days later. So far everything is going well. The staff seemed really nice and helpful. My mom never thought she'd like an assisted living place, but she is happy as she can be. It was just what she was looking for. I have eaten there several times, and it was good food. I'm satisfied with the safety and security of the place. As far as facilities they have exercise things, a library, and a hair and nails place. The only thing she makes mention of -- which I'm sure is that way in every place where there are so many people -- is that the food doesn't come out warm. They have three properties there, and she is in one of them.

tobias

2

November 7, 2014

I am a friend or relative of a resident

It is a nice looking institution but looks are deceiving. If you carefull look around you will see broken pole lights in several places, broken lights that are supposed to light your path when you walk, Nobody takes care of the weeds. (All it takes is fertalizer with weed kill) It takes forever to get things fixed even if they are a danger to the client. They promise things in your contract and then it never happens. They charge you an extra $1000.00 when you first move in and it is supposed to go for the people that live there. So in a year they have gotten a dog run and some cedar boxes so the clients can grow vegetables for the kitchen. Who takes care of the vegies, the clients do. At Christmas time they want you to give them an extra $40.00 to give the workers a bonus. I have never heard of a business where the clients are basically told to do this. Usually the company gives the bonuses.

Provider Response

We appreciate you taking the time to share your concerns. Please be assured the lighting concerns have been addressed. The Resident Council has put together a letter for the residents on a strictly voluntarily basis, stating if they wanted to contribute to the Holiday fund, they could and the residents handle this in every regard. The residents give these donations to the staff at the community themselves and the community is not involved with the organization and distribution in any way.

If you would like to further discuss your concerns, we hope you will call us at 877-400-5296 or email us at familyconnection@brookdale.com to discuss them in greater detail.

Barbara93763850

3

October 31, 2014

I am a friend or relative of a resident

I am very unhappy with Emeritus at Spring Village for my mother. Their food has been terrible and one weekend, they didn’t have anybody to supervise, so their meals were late if they get any meals. We talked with the director and they said, "No problem, we are going to get it fixed", but they haven’t fixed it. With their staff, they don't do what they say they will do. They got better with activities and they have trips. I would not recommend this facility, not with the amount that they charge. When Brookdale took over, I asked if they were going to raise the rent. They told me not, but I got a letter two weeks ago stating in December the rent is going up. I put her in there specifically for them to give her medications and they do that, but they don’t do anything else for her, and yet she is paying a high price for what she is getting.

Provider Response

We appreciate you taking the time to share your concerns and hope you will call us at 877-400-5296 or email us at familyconnection@brookdale.com to discuss them in greater detail.

Caring88807150

5

July 30, 2014

I visited this facility

Emeritus at The Springs Campus was wonderful. To me it would be the perfect place for mom because she could get her hair done, they do bingo, and she would have her own little apartment where family members could come and spend a night with her. She can also have her dog with her. Everything that she would need is at this facility. Plus they also take them to outing and so I am really interested in mom going to this facility. We talked with a representative and she brought us all around the facility and she was very nice. We saw some people playing bingo and they looked like they are having fun. The place is very clean and very nice.

Caring90628550

5

July 30, 2014

I visited this facility

Emeritus is very nice for an assisted living place. The staff is very caring, very polite, very knowledgeable of different diseases and disabilities. The rooms are very nice. The dining room is gorgeous. It's like a restaurant-type area, very elegant. The accessibility and the surroundings are nice for someone who's able to physically stay active and move around.

Concerned_Child

1

June 23, 2014

I am a friend or relative of resident

While I hesitated at first to write a negative review and so held off after one incident after another that are all so disconcerting I am now taking a plan of action to not only find an immediate solution to protect my Parent bit to forewarn others. From the outside all looks wonderful and amazing.But it is quite another story. Our parent is in the Memory Care unit and it's absolutely aping what's going on behind the scene's. Our Parent has been victimized in more than way. The e tire room was furnished with beautiful linens art etc. ALL is gone. As is all clothing and personal affects. And i do mean ALL. When asked where they are there was a reply that they had no "recovery system". We had loaded our cars with so much new clothing furnishings and personal care items room accessories in and on. And another relative came with about $200 worth of basics clothing undergarments toiletries all gone as well. Everything had been one by one marked with name and room numbers with sharpie pens. And nothing is left. The food is not only pallatable it is almost impossible for the residents to even try to chew. Some have no teeth or dentures and concern is given whatsoever to that issue. And the food given and the lack of it as we've witnessed time and again is absolutely appalling. Sadly I suspect that not many family members have been there to stay long enough to witness the things we've been noting. Our Parent was found on more than one occasion sitting in unchanged depends and found the I skin raw. It sickens me and hurts me beyond belief that we trusted these people. And when we try to approach them as they so kindly encouraged us to do doing the preliminary meeting and Contract signing when trying to do so they woukd avoid is or not open their doors when we knocked. It's a nightmare. We are scrambling being out of the are and out of state to quickly find a solution as our Parent has also been diagnosed is ed with end stage cancer. Her medications are not as we told. Her health and weight and care plan are not being provided when asked. We are trying to get legal help as we are desperate especially given that there are quite literally weeks left of our Parents life. We just want our Parent to not suffer by the hands of those whom we entrusted their care. Our parent was injured after a worker roughly handled them which the failed to tell in the phone call I recieved. To only discover this a few days later. Please make sure to thoroughly check out facilities for the care of your relatives. Come at different times. Sit and observe. Watch and observe and listen to your instinct. We wish we had done so.

Rae1

5

April 2, 2014

I am a friend or relative of a resident

I thought Emeritus was pretty nice. Everyone was very helpful. My dad's room was clean and seemed adequate for him. I've eaten there once with him, and it was pretty good. I know they go on little trips around the countryside. They take them to the casino, and they have card games. There's quite a bit going on, and my dad tries to do as much as he can.

Caring69009550

4

March 31, 2014

I am a friend or relative of a resident

Emeritus is very nice. I'm very comfortable with it, it's clean and modern. They took my aunt immediately into an efficiency apartment because they didn't have one of the 1-bedrooms available, and so she is waiting for a 1-bedroom. It has plenty of room for her and they provided the furniture for her to fit in the 1-bed into the efficiency so she didn't even have to bring her furniture until she moved into the 1-bedroom. Other than meals, they monitor and administer all of her meds. They have all kinds of things, both there and off site. It's not home, I guess that's why I gave it a 4.

Jerry24

5

December 30, 2013

I visited this facility

I visited three facilities and one of them was Emeritus at Spring Village. If I were to go in a facility today, that is where I would go. It’s a very nice place. I had built a good rapport with the manager. I had the chance to look at the rooms and the cottages and if I had to go today, that would be my choice. The rooms were very clean and comfortable. Their price was reasonable. It’s also a quite facility away from any highway noise so that's very nice. The dining area was very good. While I was visiting they had a young man that was teaching tai-chi.

DD3

5

December 30, 2013

I am/was a resident of this facility

I kind of refer to Emeritus as my multi-million dollar home. There are about a hundred and sixty rooms in here and all the people are really nice people. This facility is independent but they have another facility that is assisted and they have memory care. Plus, they have about 25 to 30 cottages too. The staff is very nice. I live on my own, but they supply three meals a day and the food is too good. They have one main head chef and three or four more cooks. The only thing that I really don’t like about it is that they switch it over to a buffet. They use to serve all their meals out of the kitchen and the kitchen is only set up to serve only sixty or seventy people at the most. It is really small kitchen for a 160 people. So, they switch it over to a two entrée each meal and they do a buffet. They have the pasta separate from the meatballs and then they have asparagus and marinara sauce in the end. The food is warmer and it is not overcooked. You can just go right up there and eat what you want and you are done eating by 20 minutes after the hour. But there are also people that pay a lot of money to live here and they still like to be served, which they can still be served. But it just takes longer. To serve individually takes time and sometimes you have to wait for hours. They have a pool table here. They have games and puzzles all day long. You can do all sorts of things here. Actually, it is $40 less cheaper for me to move in here and live than trying to live alone because I use to pay for the power and the food. For me, it works really well.

Caring1095

5

September 27, 2013

I visited this facility

I was looking at Emeritus at Spring Valley and I find it excellent. The staff were overwhelming. They really attended the needs of the residents. The rooms were of various sizes and you can choose from a studio to a two bedroom apartment. I was also looking at cottages and that's the one that I preferred. They have multiple types of activities that would, at some point, please anybody that live there.

catlady4847

5

September 23, 2013

I visited this facility

Emeritus at Spring Village was elegant. The facilities were top of the line. They had everything that you could possibly imagine there. They had gardens, activity rooms and a whirlpool. The rooms were smaller, but it had kitchen facilities with a small living area. It was elegant, clean and homey. They had an excellent dining facilities which bright, open and airy. The food was great. They also had a calendar with events that people could choose from. They had transportation to anywhere, back and forth. They had field trips and take people on expeditions.

Ellen9

5

July 24, 2013

I am a friend or relative of a resident

Emeritus at The Springs Campus was closer to me and they had a memory care unit. The surroundings were beautiful as well as the facility itself. My mom had a beautiful room and the food was delicious too. The staff were excellent. I would definitely recommend this to others.

Brooke3

5

April 30, 2013

I visited this facility

Emeritus was extremely clean. The halls were not cluttered and it's nicely decorated. The staff was very friendly and they seem to get along with one another quite well. The food was great and the service was really good. The rooms are nice size and there is a variety so there's a selection. They have things going on all the time, like poker games. They have an exercise room and little hot tubs. They also provide continuing care. So if you get beyond the point of independent living, they also have a program where you can transfer to an assisted living.

Grandma T1

4

December 22, 2012

I am a friend or relative of a resident

The interaction with the staff was for the most part good. The staff were nice to me and my family when we visited my grandmother. My grandmother never spoke ill of them. My grandmother lived on the second floor and every time I walked down the hall to her room I would see several pictures, but the one I clearly remember was of 6 or 7 ducklings in various positions. It always made me smile. Just down the hall from my grandmothers room was what they called the "Coca-Cola Room." The room was set up like and old school soda shop. We would often head to this room because with my four children and husband, her room got too small really fast. The facilities were always clean.

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Costs for The Village at Grants Pass in Grants Pass, Oregon

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,795

Starting Price

Services and Amenities of The Village at Grants Pass in Grants Pass, Oregon

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments
  • Housing Extra: Cottages

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

About The Village at Grants Pass in Grants Pass, Oregon

The Village at Grants Pass is a Senior Living provider in Grants Pass, Oregon that offers residents Assisted Living services. Contact The Village at Grants Pass for more details on services and rates.

Map of The Village at Grants Pass

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