Vista Springs Riverside Gardens

This facility is beautiful and well maintained. Staff of wonderful and the management is always available to help in any way they can. My mother is very happy to be a part of such a wonderful community

It's a beautiful facility. Very bright & cheery BUT that's where it stops! It a smoke screen! Care for my Mom was aweful. No shower for somewhere between 2 to 4 weeks - we are not sure? Bed unmade and she was often left to sleep in her clothes. After cleaning Mom up one morning, the aid came in to ask if everything was OK - as the alarm had been going off for an hour and they wondered why? REALLY!!! If you loved one needs any care at all, this is not the place! The management made all kinds of promises to us and we paid for a higher level of care but they delivered on none of it! Glad to have my Mom out of there, for sure.

I was very impressed with Vista Springs Riverside Gardens. The lady that gave us the tour was outstanding. She was very enthusiastic and very upbeat with an incredible rapport with the residents. It gave us a good sense that it was a truly caring community. It appealed to my sense of repurposing buildings that would otherwise be torn down because the building used to be a school. The wide hallways were so welcoming and light-filled. It just had such a vibrant feel to it, and it was a big community.

We have lived here about one year, Service is average, but staff turn over is too high. Food quality is very poor and often inedible. Top management is helpful and some staff members are outstanding. Activities are well planned.and varied. Costs tend be on the high side

Vista Springs was very nice, but for us, it was too expensive. It was very quiet and very nice. The staff was fine and gave us a tour.

Vista Springs, from 1 to 5, is a 5. It had very friendly staff. We showed up unannounced and one of the staff members took time off to give us a tour of the facility and walked us around it. We interviewed two of the residents and spent some time, then she walked away to take care of some work, and she let us talk to the residents and her family to get impressions from them. It’s a new facility that opened up in January of this year. They just had their official ribbon cutting this week, so it’s brand new and at about 50 percent capacity right now. The staff’s level is where it needs to be, and they’re getting good service. Any time the folks have any questions or if we have any questions, many times they’ve been prompt in answering. We’re very pleased with our interaction.