Windsor Gardens

Anne

I went to Windsor Gardens. It's an older place, she took me into a room that was occupied, the resident was really nice, but the carpet was old, and it didn't even look clean. That turned me off completely. The staff was good. I saw the dining room, but they were doing some construction so I didn't get to see everything. After I saw the room and the carpet, I decided it was not for my mom. I caught the staff off guard, she accommodated me, but she couldn't stay with me very long.

Jessie

We chose Windsor Gardens for my mother based on the price and location to our home residence. She will move in a couple of weeks. We really love the staff members. They were really engaging. The main nurse that runs the place was very kind. She toured us around herself. We were able to meet the activities director who seemed very engaged. They showed us a list of activities that my mother was very excited about. I think for a slow-paced person that is looking for a homey, close-knit feel, Windsor Gardens is an optimal place. They have an activity room, but it is more of a slower paced assisted living. There is a studio and a 1-bedroom. We chose a studio, and it was plenty big based on her needs. The people that we got to talk to and the people we interacted with were very sincere and very engaging.

lokisdad

Nice place but poorly run at times. Medicine goes missing there is no accountability, the workers go in these peoples private room 2 or 3 at a time which is unnecessary. They don't initial and date when meds given which should be done bc so many different people do it everyday. The food is cold and sometimes inedible. For the price these people pay they should get 5 star service they get 2 star. Please check around for a suitable place to put your loved one. Would i recommend this place yes if u ok with whatever care.

Dewdo

My daughter chose Windsor Gardens for me, so I could be closer to her. I am very pleased with the staff here; they are very courteous and helpful. The food is OK. The facility is very clean and well maintained. My bedroom is spacious and very clean and has an enclosed porch that is really convenient for me.

Caring76385250

Windsor Gardens is a very nice facility. Its immaculate cleanliness stands out. The staff was above and beyond - wonderful, friendly and helpful. As residents move out, they replace the carpet and paint the walls. Everything is brand new. But, there's a non refundable deposit of $1000. They have a big activity board that has lots of calendar and activities for the month.

Anonymous5041

My dad has already selected Windsor Gardens and he is going to move in on Saturday. I have come across it first online when I was looking for places in Georgetown because that's where he lives. The staff was very welcoming and very friendly. The residents too were very friendly. They had nothing to say but good things about the staff. The apartment we saw was a one-bedroom apartment that has a living area with a kitchenette. It also has a huge closet. My dad tried their food and he said it was good. At the time our visit, there was no activity underway but they do have activities. They have a new person that is doing that.

Susan 1

It was very nice, but the living room area was extremely small. My mom didn't like it and she felt confined. There was no kitchen, no little refrigerator, or little snack area or a place if she wanted to have cereal in her room. However, everything else looked nice, smelled good and did not smell like a nursing home. The people were friendly. They have cafeteria that they had just built on the wing that we had looked at. It was very nice, very attractive, and even has a pool. She loved the closet area, bedroom, and bathroom. Very aesthetic, there were pictures in the hallway and carpet looks new. Everything looks good, except the living area was small.

racegal

I could not have asked for a better answer to our situation. Windsor is 2-3 minutes from our home and there have been no problems,none! My husband is being taken care of as though he were a King! Any thing he desires is provided. Every staff member is kind, knowledgable and willing to do whatever it takes to keep their residents safe and happy. Everyone there also attends to all of the family members of their residents.

unsatisfied001

i visited this facility and it was nasty, the food was gross(cold). This is how i would say that the attitudes of the facility employees, cold and seemed to be uncaring. They were no where to be found half of the time. Try to call there never get an answer, leave a message but nobody calls you back, would not let my family member stay there....

rodadams

After just staying two months in this facility, we moved my mother out. Food was often cold and the staff did not seem to care at all. She is now in Sayre Christian Village in Lexington where she gets great care. Glad we switched places.