Brookdale Valley View
5900 Chapman Avenue, Garden Grove, CA 92845
(800) 558-0653
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Reviews of Brookdale Valley View in Garden Grove, California
4.04
(22 reviews)
Facility
4.4
Staff
4.6
Food
5.0
Activities
5.0
Value
4.5
Joseph
4
|
March 10, 2023
Brookdale Valley View was very, very nice, and very clean. They have a lot of activities, they actually have a restaurant where the patients can go down and order, they had waiters and buzzers. They can order there or have it brought to their room. The unit I saw was very clean, and it's like a little apartment, it's just a bathroom and a bedroom, but it has a view of the courtyard. They come twice a week to do the laundry, and they have the restaurant, room service, and all the activities. It's roughly $5,000 a month and that's high; it is month-to-month. I didn't see the menu, but they had one on the table and they had a waiter taking the order of one of the tenants. It was a really nice big restaurant, very flowing, clean, and open, just like a little cafe.
Carolyn
4
|
June 21, 2022
I like Brookdale Valley View. Even though it's an older facility, it's very well-maintained and clean. I like the people, they were very nice and receptive. The workers were very nice. The girl that was the sales manager that we talked to, it was her first day at the facility and she handles everything very well. At the very beginning, she had a more senior staff there to make sure that she was doing everything the right way, but it was very nice. The room was was nice, it was a studio but comparable to those more expensive high-end communities. They had a lot of activities, they have arts and crafts. It's a smaller facility, there were maybe 45 to 50 residents. There's not a big courtyard area but it's serviceable when you're dealing with a 95-year-old. The dining room was easily located by the rooms for assisted living, especially for people that needed a little more assistance.
Kimberly
5
|
April 2, 2022
I toured Brookdale for my friend. It was lovely and comfortable. Kristin, I believe she was the director, was very helpful and thoughtful. It was good. I was very happy and pleased with it. I saw the dining room, and I have nothing but positive things to say about it. During my time there, I was very pleased. As far as the dining room goes, it was clean, well-organized, and inviting.
Tim
5
|
January 4, 2022
My mother-in-law stayed in Brookdale Valley View short term. The people there are very friendly and very helpful. She liked playing bingo every day and was a positive experience, really didn't have any negatives at all. The staff was very friendly and helpful. The room was average size and not too big, but she didn't need a big room. I guess the only negative I heard from her about it , was the TV, cable loses reception occasionally. They have bingo and then they have an outdoor patio, where they occasionally have a musician that would come. It's Christmas time, so they had Christmas musicians come and play for them. We had no problems. It's a little bit older complex, so it's not new and shiny. It's a smaller complex, which is fine with us, but it's kept up very well. The parking is not great, I should say. She seemed to be very happy with the activities.
Lisa
4
|
October 2, 2020
My mom is in a Brookdale community, specifically Brookdale Valley View. It is located close to me and I was very impressed with the consultants that we talked to. They were very helpful, very considerate, and really helped us along. Everyone has been really helpful and really kind. They made my mom feel comfortable. She actually said she loves the apartment and I did not think that would happen. She is doing well. They listen to her and she appreciates that. I've been in there because I had to help move in my mom's furniture. The apartments are very clean, neat, and simple. They're easy for her to navigate. We're very pleased with it. I tried their food and it's really good. They are not serving in the dining room right now, but they're bringing the food to the rooms because of COVID. I have seen the dining room virtually and that's it. I have been impressed with the staff. They have all been there for a long time. I think the main nurse has been there for 25 years, which says a lot. They're very helpful with my mom. So far everyone has been kind to her, so that's a good thing. I'm very impressed with the staff so far. I enjoyed the food. My mom has not been able to participate in anything because of COVID, but they send out a newsletter every month and they list all the activities. I know that some of them have been watching movies that are socially distanced. For me, it's really expensive, but we're willing to do it for the care because she needs it.
Lauren
5
|
October 1, 2020
My grandmother is in Brookdale Valley View. We met with the director and his partner in person, but we were outside social distancing. We just got to do a video tour of the inside, and it was great. They were really prepared for that. They had brought us all the information we needed and had all that ready to go and then from there, they talked through the things that we were interested in, as far as what type of a room layout we would want and all those things, and they showed us multiple options via video. We were outside and they were inside, so it was great. They were really helpful and very on top of it as far as having been prepared. They were really quick to walk us through and getting us the information and helping us get that processed. It was a great experience. The outside was fine. Everything seemed well manicured. We were outside on the main street. There's like a courtyard that's a quieter and a nicer area for the residents to be in. We didn't see the courtyard, but from what we saw on video, it looked great. There are activities, but we didn't get to see any of that. We feel like that was the best financial option. She seemed to have more things like activities and services provided for the cost that we are paying there versus what we found at other places.
Jerry
3
|
August 31, 2017
Facility wise, Brookdale was comfortable. The layout is pretty typical. It's located on a busy corner. You see traffic outside, and no mountains or anything. My backdoor here in Cedar has beautiful mountains just a mile away. I spoke with a couple of residents and they seemed to be satisfied with it. The staff was competent.
Provider Response
Diane330632
4
|
March 30, 2017
I went to Brookdale Valley View, and I liked it very much. I was very pleased with it, except the one place that I was able to see and was available at that time was smaller than I wanted. I need a little larger place. I really would like a 2-bedroom or something like that. Also, I have pets, and I need a place to take them outside. I had lunch there, and it was nice. The staff was wonderful. One thing I really liked about it is that it is close to my son. I have a small Fiat, and they said that, as long as I could drive, I could bring it there and have it there.
What you can do with Caring
Costs for Brookdale Valley View in Garden Grove, California
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,535
Starting Price
Services and Amenities of Brookdale Valley View in Garden Grove, California
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: We offer a month-to-month rental
Room and housing options
- Companion Suites: We offer companion suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
- Dining Extra: Special Dietary Menus
About Brookdale Valley View in Garden Grove, California
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
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