Brookdale Valley View

5900 Chapman Avenue, Garden Grove, CA, 92845

14 reviews

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Reviews of Brookdale Valley View


based on 14 Reviews

Caring111573550 August 15, 2015

I visited this facility

I have been to Brookdale Valley View. The place was clean, and the people seemed very friendly. They only had a shared room, and we are trying to get a private room for my mom, so that was the problem there. I saw their dining setup, and it was very nice. They had assigned seating for three or four people at the table, and it seemed the accommodations were large. I would have like to have been able to ask them about their medical procedures like who dispenses the medicines, et cetera, in order to know that. Also, I would like to have known what the patient to staff ratio was because those kinds of things are important to us. We'd like to know if one person is taking care of 15 people, then how often they get a chance to see them. Those are the kind of things I would like to have been able to sit down and have a discussion with somebody back there. Valley View stood out because I knew that the accommodation was close enough to my sister that it will allow her to be able to go over there and everything else.



Cheryl105006750 April 30, 2015

I am a friend or relative of a resident

My sister was at Brookdale Valley View from April 3rd through the 11th. It was the name that was recommended by the rehab facility that she was in. She was supposed to be going home, but then we knew that we had a vacation coming up, so they recommended this place. She loved it; she had a great time. She said the staff was very caring, they had a lot of activities, and she really enjoyed that. As far as the actual patient's reaction, I would say it was totally positive, but myself and my other sister were the two that went on vacation, and we were a little dissatisfied when we found out that they allowed her to sign herself out and walk across the street to a store; we did not feel that she should have done that on her own. She needed a couple little small things like batteries for the thing that takes her sugar count, and I feel that they should have gotten it for her and not allowed her to walk across the street. She is a diabetic, and four months ago, she fell and broke her hip. That's why she was in the rehab center prior to this. I just thought they used poor judgment in that case, but she was totally happy that she went to the store, and she got to buy candy and soda unsupervised. My other sister and I were not very happy about that. The sister that I was there with liked the caring staff -- because she is very caring -- the activities that they provide, and all those things. It seemed like a very nice, clean facility.



Naomi5 July 03, 2014

I visited this facility

Emeritus is like a hotel. The staff was nice. The coordinator was very professional and pleasant to talk to. Even the cleaners and the maintenance guy were all very pleasant. It was a very nice place. It was the ideal situation for an elder person to live there if they still want to live independently. You can have pets inside. Their dining room was fabulous. It was like a restaurant. They have different activities like movies, exercises and church. However, the place is just too big for my mom.



Caring83371750 May 10, 2014

I visited this facility

Among the three facilities I saw, it was the one I liked the least. The people were nice; it was just older, and it didn't have as much to offer. They were friendly, and I didn't feel like I was in a rest home kind of thing.



Caring81788950 April 26, 2014

I am/was a resident of this facility

I found the right place for me. Emeritus at Valley View is a place where they feed me and take care of me. It's very good, and I’m pleased. They have a lot of activities, and the staff coordinates them very well. They’re very friendly. If you need the food brought to your room, the kitchen staff will do that for you. The meals were just OK; they weren’t as good as some of the other stuff. They have several bingo games. They have some board games, and they have some trivia. They have a bus that'll take you to shopping and things like that. Their maintenance and up-keep is very good. My room is comfortable. It's just right, and it fits me very well.



Caring79091750 March 29, 2014

I visited this facility

The rooms are very small. I wasn’t expecting them to be big, but they were smaller than I expected. The bathrooms weren’t the handicap bathrooms. They just simply were normal bathrooms with grab bars, and I expected fully handicap-accessible bathrooms, and Emeritus at Valley View wasn’t as nicely decorated as the other Emeritus facility that we visited. It was OK. It didn’t have a very bright look to it. It looked kind of dark and older. I think it needed some work. But the people were nice and forthcoming. The staff was very friendly and very helpful. They gave me good information. They gave me brochures with all the information and a price list. They were good about that.



Caring41812150 September 10, 2013

I visited this facility

Emeritus at Valley View was the one I liked. They have a nice walking area, and I like that they allow pets to visit.



Andi3 July 29, 2013

I visited this facility

I had toured Emeritus at Valley View. Their rooms were in fairly decent size and were clean. When I first went there, the director was in a meeting and I couldn't meet with her and there were a couple of staff members that took me around and were really very helpful and when the director came, she thank them for taking me around and the she continued and gave me more information. The residents were playing cards or bingo in one of the rooms when I was there and everybody seemed to be very involved in it. One of the reasons why I gave it a high rating is because of its location. Across the street was a small shopping center with a couple of restaurants and less than a block away was a public library, two blocks away was the park and if you go the other direction around two blocks and across the street, there was there another mall with some fancy restaurants. They also have a pharmacy in the area.



Thesoy7 May 26, 2011

Friend or relative of resident

Emeritus at Valley View provided a great home for my grandfather while he was there. The staff was extremely friendly and the people that also lived there were great companions. The rooms were nice, but not too fancy. The windows were the old kind that are made of a bunch of slatted glass which were a bit drafty. They did provide some programs in the main room, but my grandpa wasn't very interested in those. The onsite hospice was just okay, but was a necessary thing a couple of times for us. The facility did provide some outings for the group, using their own transportation. Not the fanciest of places, but for the cost it was a good alternative.


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From Brookdale Valley View


We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

Features of Brookdale Valley View


Health services

  • Medication Management
  • Hospice care

Room and housing options

  • Studio apartments
  • Companion suites: We offer companion suites

Features

  • Beauty/Barber shop
  • General store
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • Transportation for residents (shuttle bus or similar)
  • Features extra: Library

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Book clubs

Guest services

  • Guests can attend meals
  • Guests can stay overnight
  • Ample parking for guests

Cleaning services

  • Laundry service for clothes
  • Laundry service for linens
  • Private services

Dining options

  • Meals in a shared dining room

General

  • Pets: Small pets allowed
  • Staff patient ratio: 12 to 1
  • We offer respite care (short term stays)
  • Minimum age: 62 without exception

Technology and entertainment

  • Technology extra: Emergency Call System

Financial guidance

  • We help with selling the house (finding a realtor. staging, etc)
  • We help families understand VA benefits
  • We help families explore other financial options to afford senior living

Licenses

  • State License(s): 306001000

Location of Brookdale Valley View


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