Brookdale Fairfield

2357 Mack Road, Fairfield, OH, 45014

Top nearby Assisted Living Facilities

Reviews of Brookdale Fairfield

Average Rating:
based on 17 Reviews
Caring99807250 January 26, 2015

I am a friend or relative of a resident

I have had my mom at Sterling House of Fairfield for about two months now, but she is not happy especially with the meals; they’re terrible. They cook one thing, and then she gets either a hamburger or a sandwich if she doesn’t like what they’re cooking.

They must improve on their meal plan. She has to call for pills every time she wants one. She says that they don’t come; I talked to the nurses, and they said maybe she is not ready for one. But instead they just say OK, and then they ignore it.

The staff is very friendly; the personnel and the majority of them try very much to make her feel at home and give her the attention that she needs. But at night they are understaffed, and I think there is only one nurse on staff that can give medicine.

Sue100501650 December 30, 2014

I visited this facility

The worst one I went in was called Sterling House of Fairfield. There were a lot of elderly people who needed a lot of help. It didn't look like there was a lot of socializing or activities because they were too impaired to do anything. The only activity I saw, they were sitting in the lounge watching TV. The rooms were very small, a bit dingy I thought, and were not very bright.

Provider Response

Thank you for taking the time to visit and share your thoughts about our community. Please be assured that we are always trying to engage our residents through scheduled programs and outings designed with their interests and capabilities in mind.

Caring69756750 July 20, 2014

I visited this facility

Sterling House seemed nice and the grounds were very pretty. The facility is pretty modern, and the price is a little higher. The staff was very nice and welcoming. It is near Mercy hospital and restaurants as well as shopping.

Mark37 June 17, 2014

I am a friend or relative of a resident

My dad is at Sterling House of Fairfield. I would say the staff is about average. They're pretty good. The room is good. The dining room is nice. According to my dad, the food is average. In terms of activities, he is pretty much sealed to his room, but they're trying their best to bring him out, but he just doesn't do it. What I like best about this place is the people. They're really nice people. Also, my father likes this facility.

Caring75018150 December 31, 2013

I visited this facility

I visited Sterling House. But when I got there, the girl that I had appointment with was not there and I ended up taking the tour with the maintenance man. I was not impressed. Everything was kind of smushed together like the dining area was in the front and it didn't really offer any privacy for the residents. It was just like a place to eat. They seemed to have more people sitting around in the area that were not independent. It really reminded me of a nursing home. It seemed like things were haphazard. May be it was the impression I have, but almost nobody were really following through with things. The lady called me and followed up afterwards, but the damage was done. I had very bad first impression and they need to work on that.

Caring75941950 December 30, 2013

I am a friend or relative of a resident

I place my parents in Sterling House. It does not smell like urine. It is intimate and it is not overwhelmingly large. It is home like. The staff seems to be wonderful. They have a two-bedroom apartment with a living room, a bedroom, a bathroom with a small kitchenette. They have activities not that my parents participate but they do have activities.

billmonroe November 26, 2013

I visited this facility

very nice, except for two items...rooms are vevery small, about 330 sq ft and the lounge/sitting room just inside the entrance is a gathering place for folks who are asleep, or just tired. makes a very jarring first impression. staff is very ploite and friendly, menu seems great. if you can do with a small room, its a nice place to be

Caring4648 September 10, 2013

I am a friend or relative of a resident

My aunt's room at Sterling House is very nice and spacious. They have a sitting area, a bedroom, a full bath, and she has control in her air-conditioning. The staff was very nice. They have an activities director who is very personable and easy to deal with. At first I was worried that the people there were a little slower in moving around.

My aunt has dementia, but she has a good mind. She used to be a nurse, so she feels like she's useful there and that she's able to comfort some of the other patients. And she thinks she'll do well there. They also have a nice garden area in the middle, a sitting area, and a patio. As far as the sales team and administration, it was a little bit loose. But other than that, everything has been fine.

Caring0605242 June 27, 2013

I am a friend or relative of a resident

My mom has been in Sterling House of Fairfield for three and a half years now. We chose this facility for her because she was allowed to have her dog. Overall, the facility is okay. They have lots of activities in this place and they serve very good food. Their nursing staff has been caring and their number is fairly consistent, however, their aides have too much turnover. The aides come and go so quickly, I don't think that's a good thing. Also their rooms need more cleaning.

Jorge1 May 12, 2013

I visited this facility

The Sterling House of Fairfield could use an update because it was quite outdated. But everything was still very clean.

jonathan43571 December 22, 2012

I visited this facility

I visited this facility with my Aunt and Uncle, and I would not recommend it. It's not horrible, but there are much better facilities in the area for your money. We found this place to just be "ok". The outside looked lovely, but inside, we found it a little stale and dated looking with the decorations. There wasn't as many activities and outings available as there were in other facilities we visited. We did not eat while we were there, but we did visit the dining area and the food looked edible, but not extremely appealing or healthy. The staff was very nice and friendly to us when we were there. That was the one positive experience when we visited.

JLange15 March 16, 2012

I am a friend or relative of a resident

My Grandma was in this facility. It was very nice on the oustide with very nice decoration and flower. My granma had a stroke and was left paralyzed due to it. The staff APPEARED friendly but we had major issues. She was a smoker and several members of the staff would steal her cigarretes out of her room. Also other residents would take from there also. This was very frustrating for my mother and i. Also the food was horrid. I dont know how they were allowed to serve this food to actual people. All the glamor and decorations was a nice touch to this place. They had a nice courtyard and patio furniture. The staff would come at us with a smile and a fake face. This really angered my mom. She several times tried to stop this from happening but there was nothing we could do. I do not reccomend this.

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From Brookdale Fairfield

Brookdale Fairfield provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Features of Brookdale Fairfield

Technology and entertainment

  • Cable TV in resident's rooms


  • English


  • Beauty/Barber shop
  • Computer room
  • Gardens/outside patio
  • Spa
  • Transportation for residents (shuttle bus or similar)

Dining options

  • Some residents have in-room kitchenettes

Guest services

  • Guests can attend meals

Health services

  • 24 hour nurses: Available during business hours; some availability outside of business hours

Location of Brookdale Fairfield

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