I wasn't impressed with Caley Ridge. I didn't think it was very clean. As I was walking in, the maintenance person was sitting at the front desk and griping about things. It seemed very old to me and I wanted something newer and fresher for my in-laws. Overall, I left feeling it was not something I would want to put them in. There's a lot needed for improvement. However, the staff that showed me around was knowledgeable, very good, and I liked her a lot.
Provider Response
Hi and thank you so much for your input. We apologize if our community was less than shining when you arrived, but I can tell you that we recently had hardwood flooring installed throughout the building and we have a completely different look. If we were under construction when you toured and we failed to notify you of this, please accept our apologies. We will certainly address your concerns with our maintenance department and will use your helpful comments to provide us with tools to do a better job! Our community was built in 1999, so while we are not a brand new property, we are always trying to make improvements and upgrades throughout our home. We pride ourselves on the quality of care that we give our residents and their safety and well being is our number one priority. Thank you for taking the time to comment on Caley Ridge Assisted Living.
