The Moorings of Arlington Heights
811 East Central Road,
Arlington Heights, Illinois 60005
4.4
(20 reviews)
$4,210
1920 Nerge Rd, Elk Grove Village, IL 60007
3.6
(15 reviews)
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The Moorings of Arlington Heights
811 East Central Road,
Arlington Heights, Illinois 60005
4.4
(20 reviews)
$4,210
$8,533
Pricing not available
Pricing not available
3.6
(15 reviews)
Facility
3.3
Staff
3.2
Food
2.6
Activities
3.4
Value
3.2
abl1188
2
|
April 3, 2023
Unfortunately the conditions of this place have declined since The Pearl taking over new ownership. They have made quite a few changes in order to cut expenses. Most of the CNA's and some of the nurses are Agency workers which means there are more workers rotating in and out that don't know the patients and their conditions well enough to give the best care. The food has gotten significantly worse since the change as well. It seems its all about getting the cheapest food available and not at all about giving these patients a decent meal. Public health was in making rounds recently and interviewing the patients about various issues they are experiencing within the facility.
Michelle
3
|
March 17, 2023
My mother is at The Pearl of Elk Grove right now for rehab. It is a very clean place. But like every place else, they are short-staffed. They have a lot of contract workers coming in. They're spread out. For the most part, I try to take care of my own mom. The nursing staff and everyone seem to be pretty nice. They have a housekeeper that comes in and cleans the place. She gets three meals a day. I tasted my mom's food and it was tasty. She's on a special diet, but it has a flavor to it. They're overworked. It's like 14 patients to one caregiver. There was one instance when the caregiver came in to take care of my mom, and she was doing a really good job with my mom. And at the same time, she's been called for two other patients that needed her. So, that's pretty much the environment there. They have a salon, an exercise room, and a recreational area where they're doing activities throughout the day. They have outings, too. I think they're going bowling tonight for those who can go. The administration has to do better by making sure that there are enough workers to take care of everybody.
Delonda
5
|
May 19, 2022
My mother is in ProMedica Skilled Nursing and Rehabilitation (Elk Grove Village). It's been a great experience. They're very courteous, very concerned, and attentive. When we get there, they introduce themselves and they let us know who the staff member is attending her that day. They're giving regular phone calls about her daily routine or any changes. It's clean and fresh. I'm very pleased with it. She's been there for about two-and-a-half months now. They're very concerned about the needs of the family and the needs of the patients. She likes the food and I've tasted it myself and it's good. They have activities like arts and crafts, needlepoint, puzzles, and writing. They have one-on-one and group time with them if needed. It's very clean and there are no smells.
Karen
3
|
October 24, 2021
My mother has only been in ManorCare Health Services-Elk Grove Village for a couple of weeks now. Promedica bought them out. It's convenient to my home and close to family members. I think she's getting reasonably good care there. The staff is the same everywhere, that you don't get called back when you call them, but as far as them medically helping her, I think they're OK. Communication is not good. She thinks the food is good, but I've never had their food. The surrounding is very nice, clean and well kept. I know that they have an exercise class, word search, puzzles, and that type of thing, but she hasn't gone to anything yet. It's rehab and long-term care.
Brian_Healy
4
|
September 24, 2020
Spartan room furniture, but functional and co comfortable. The therapists OT/PT were excellent. Focus was on quality of exercises not quantity of exercises. They add a new challenge each session, however they repeat the challenges they gave you previously with a twist to get you motivated. You meet the decisionmaker of each functional area of the facility. Then you see them in the halls ,rooms and Nurses Stations. They are not distant ghosts or voicemail recordings. I voiced a complaint about cold food to one of the decision makers. The next morning I went to the station and found that person coaching the staff about cold food. The staff was capable. They are challenged with the number of patients they care for and the influx of new admissions. I don't know how you can change that observation. The activity people were very pleasant and always willing to engage.
andi65
1
|
March 8, 2019
My brother is there for long term care. He’s not in the fancy section so his care is awful. The aides leave him in bed all day, he gets no personal care-brushing teeth, getting washed up, and he is unable to feed himself and they won’t feed him. They are concerned about him losing 40lbs but won’t feed him. We talked to Martin and numerous social workers there but they do nothing. The nurses and aids will always say they’ll be right back if something is required of them and come back when they feel like it. My brother sits in the same clothes for 3 days at a time. The aides are the worst! Don’t send your loved one there!!!
Health
1.0
Overall
1.0
Quality
4.0
Staff
3.0
The Pearl of Elk Grove is a Senior Living provider in Elk Grove Village, Illinois that offers residents Nursing Homes and Memory Care services. Contact The Pearl of Elk Grove for more details on services and rates.
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