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Good Samaritan Society - White Acres

7304 Good Samaritan Court, El Paso, TX 79912

(800) 558-0653

Verified Partner

3.64

(14 reviews)

Offers Memory Care, Assisted Living, Independent Living, and Nursing Homes

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Reviews of Good Samaritan Society - White Acres in El Paso, TX

3.64

(14 reviews)

  • Facility

    4.5

  • Staff

    5.0

  • Food

    4.3

  • Activities

    4.3

  • Value

    4.7

Dauane

4

March 11, 2024

I visited this facility

I toured Good Samaritan Society - White Acres. Everyone seemed happy there and seemed to like the accommodations that they had. The people that I spoke to seemed pretty nice. They have a lot of activities for the residents. The room was satisfactory. It was a little small to my liking, but not too bad. It seemed taken care of fairly decent. The staff was helpful and nice. I purchased some cookies that one of the residents was selling. I didn't look too much outside, it was more of the stuff on the inside, the accommodations, like the rec room, their game room, the TV room, and arts and crafts.

DianePan

4

April 28, 2023

I am a friend or relative of a current/past resident

Dad has lived in White Acres over 5 years transitioning from AL, to IL to SN to AL. With his advanced years, the AL has been good up to a point. If your loved one needs 24/7 assistance, know that it's limited here. Not enough for a one-on-one. Which is not the purpose of Assisted Living, we now understand more. The aides are WONDERFUL and CARING...like angels! Their jobs are "heartfelt", for sure. Yet, my Dad needed MORE. The new administrator is also very attentive to the needs and concerns of the family members.

jeff77

5

April 26, 2023

I am a friend or relative of a current/past resident

This place is a very good place to put your love on. very caring staff and strong management staff. very knowledgeable. Therapy is great.

Tom

4

September 15, 2021

I visited this facility

I'm moving into Good Samaritan Society - White Acres. It's a duplex with a two-car garage. None of the others that we saw were like that, that's why we picked that plus it's only two miles away, so it's not a big move. They've got a swimming pool and a gym, but there's a gym a quarter of a mile away and there's a YMCA swimming pool and that's less than a mile away. We are just trying to move in, so we don't know what's all available. We know we got a maid. The maid's been over cleaning and they've been painting and all kinds of stuff. This housing unit is 4 years old and there are only four units that are duplex. It's a small one. Then they have apartments and other stuff on their facility, but we are kind of on the edge of the facility. They have a dining area available. We are not on any food plan or anything like that. We got our own kitchen and we'll cook our own stuff mostly. We didn't really have a tour. We went over there, looked at where we'd be staying and then we looked at an apartment if we wanted a two-bedroom apartment, but we didn't like that. They were good. They weren't perfect, but they had two salespeople and they answered questions and stuff like that. They didn't do a big selling job trying to sell us or anything because it just became available. There were four parties wanting it and the one that put the money down was the one that got it, so that was us. I didn't see anything wrong with anybody. There were areas you're not allowed into because of Covid, so it's not like you can just go through and tour it. They're very cautious about that. There was only one place open and that's the one we got, and it was in very good shape and a lady lived in there. They were very cooperative. They're painting and they did all kinds of stuff. They moved the thermostat, so we could put our television in a certain area. I'm going to put my electric car power charger in the garage and I'm getting somebody to install it for me. They don't have any problem with that.

A.D.

4

August 9, 2021

I visited this facility

We found the Good Samaritan Society - White Acres. It's very nice. The staff is very nice, so are the residents. There's a lot of options for arts and crafts and exercise for my mother as well. She will move into independent living shortly. They've got water-aerobics. They've got painting, which my mom does, as well as other arts and crafts things. I smelled the food, and it definitely made me hungry. The dining area is very nice, spacious, well-lit, and welcoming.

Frank Portillo

5

April 28, 2021

I am a friend or relative of a current/past resident

My Father had been a resident at this facility for over two years. I am blessed we found this place, my Father loves it and they did a wonderful job on keeping the residents safe on this pandemic. They might have been the safest in El Paso. I would recommend this place 100 percent.

Tanya

4

January 3, 2021

I am a friend or relative of a current/past resident

I went to the Good Samaritan Society - White Acres. The lady I visited there, she was in one of those little apartments on the ground level. She brought her own furniture, it looked like a nice apartment, and she was very happy with her arrangements. I think it's well known, and I think the care was good, and the food was OK. It's an older complex, and could use spiffing up, but the people were very kind.

daughter2017

1

October 10, 2017

I am a friend or relative of a current/past resident

Although the rehab specialists are good and nice, the daily care for my mom in March 2107 was horrible. She couldn't walk and, in spite of repeated requests, they did not put the call button in her reach. She was helpless in her bed or wheel chair. They put diapers on her as they didn't get to her in time to help her to the bathroom. They did not provide adequate nutrition assistance, not giving her ensure. When I pushed her button or she did, the wait for care was generally 20 minutes and never less than 5 minutes. I saw others with no one there visiting wait even longer. There is no security even, as the desk up front was almost never occupied. Guests, outside caregivers, etc. would stand waiting till another visitor or someone walked by to direct them. No one ever questioned me going in or out, much less helped me. The nurses in the main area use the closet as their office so they can close the door and not be bothered by those needing help. If there is an aid at the "nursing station" desk, they ignore residents and tell everyone to wait. They seem very, very overwhelmed and too busy. Understaffing is no excuse for the poor care - it is the reason. Even the online rankings that make them look so good are misleading -- ratings don't take into account any item they don't provide information on. And the claim that 100% of residents are always vaccinated is unbelievable. IF YOU USE THEM - have a family member or better yet a private aid available to provide daily care. And be careful about complaining -- they have a reputation for transferring out complainers or those doing poorly.

mlt855

1

June 1, 2017

I am a friend or relative of a current/past resident

Most not all but most of the nursing staff in the White Acres facility are just going threw the motions of their jobs. They are not concerned of patient care and or health. They have left my mother unattended in the bathroom for a 1/2 hour and have kept her from using the bathroom for over an hour. They forgot to bring her to breakfast, and have not had a CNA assigned to her. When making complaints about an ongoing ant infestation we were told that they would "clean" the floor. Last time I checked "cleaning" a floor does not mitigate an ant infestation. I am horrified at the conditions and or treatment that is continuing at this facility. When my mother needs long term care due to her illness or even if she need short term care again there is no way that I will ever allow her to come back here. The only saving grace is the 2% of staff that care and the P/T, O/T and speech therapy people that are wonderful. They do not deserve to be associated with the rest of the staff there

Caring109369850

4

August 30, 2015

I visited this facility

I like Good Samaritan Society very much. It has reasonable price. The manager was kind enough to show us around. I like the concept that they have, and I’m interested in my parents taking a look at it. They have 2-bedroom and 3-bedroom apartments with balconies, and it’s in levels.

Caring109830850

4

August 4, 2015

I am a friend or relative of a resident

Good Samaritan is a lovely location. It is very well-kept, pricing is very reasonable, and they have a lot of good amenities. The staff seemed OK. They are available when needed. They do have activities, but I don't know if my aunt is going to any of those.

Rachel18

5

January 17, 2015

I visited this facility

A found the Good Samaritan - White Acres for my brother-in-law, and he died. They were great. I was able to observe the physical therapy and the interaction between the staff and the patients. They were not just hanging out in the room unlike some. I was impressed by the nursing staff; they were tremendous. The atmosphere was just very pleasant.

Rose0928

1

November 24, 2014

I am a friend or relative of a resident

We didn't like White Acres at all. My mother wanted out of this facility within 24 hours. They had a very uncompassionate nursing staff. They were really busy. The first night that my mom was there, they had a mix-up on her medication. They didn't give her anything actually because they didn't get the doctor's orders, and there was a lot of confusion. Then they put her in a room with a woman that had like behavioral problems and was screaming out all night instead of giving my mom somebody that was more compatible. My mother had just gotten out of the hospital where she had gallbladder surgery, so she needed her rest; however, she wasn't able to sleep all night because of the screams. The next morning, the food was horrible. They gave her a cold breakfast. The positive for this facility is that the atmosphere was very pretty. It had a nice garden. It was clean, but the staff was very inattentive.

Caring82194450

5

August 28, 2014

I visited this facility

Everything was really good at Good Samaritan. It was highly recommended. I thought their living quarters were very nice. They were in good size for a couple or a single person. The staff was very good and very friendly. Their dining area was restaurant style. I knew they had activities for the people that lived there like bingo, movie night, entertainment for them, and they took them out for dinner.

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Costs for Good Samaritan Society - White Acres in El Paso, TX

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,107

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,643

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$1,307

Starting Price

Services and Amenities of Good Samaritan Society - White Acres in El Paso, TX

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • 3-bedroom apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

Medicare

  • Health

    4.0

  • Overall

    4.0

  • Quality

    2.0

  • Staff

    3.0

Medicare Provider Number: 675025
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Good Samaritan Society - White Acres in El Paso, TX

The Good Samaritan Society is committed to providing an unprecedented level of quality service, compassionate care and range of amenities to ensure our residents enjoy a care-free, fulfilling lifestyle that is tailored to their needs.

Located on 23 acres in beautiful El Paso, Texas, Good Samaritan Society – White Acres provides a full continuum of senior care and services, from twin homes or senior apartments, to post-acute rehabilitation, assisted living, memory care and long-term skilled nursing. Living here with the backdrop of the Franklin Mountains at the southern end of the Rockies, you cannot miss the “Star on the Mountain,” which welcomes you to the farthest west corner of Texas.

El Paso is home to the University of Texas at El Paso, the Sun Bowl football game, Fort Bliss and Texas Tech University Medical School. El Paso offers a variety of attractions and historical sites, and average 350 days of sunshine a year.

Enjoy the independence you want with the assistance you need. Our caring, respectful staff of trained health care professionals encourage individuality, no matter what level of care you need. Make your own choices. Pursue your passions. Discover new interests. And live a life fulfilled.

Map of Good Samaritan Society - White Acres

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