Brookdale Dover
150 Saulsbury Rd., Dover, DE 19904
(800) 558-0653
Verified Partner
4.07
(26 reviews)
Photos of Brookdale Dover
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Reviews of Brookdale Dover in Dover, DE
4.07
(26 reviews)
Facility
4.4
Staff
4.7
Food
5.0
Activities
5.0
Value
4.0
Maria
4
|
March 11, 2024
Brookdale Dover is a small facility. It's very nice. The staff was really nice and the nurse was really nice. The clients were wonderful. It seemed it was not updated as much as far as the furniture and the place. The rooms looked nice, they were small, but they did not look updated. The dining area was nice but seemed more like a cafeteria. In the middle of the building was like a seating area/garden. They can go out safely. They have no access to the outside, so it's safe. That was nice. So, in the summertime or spring, the clients can sit out there.
George
4
|
August 24, 2023
Brookdale Dover was well kept and it looked nice. It wasn't high-end or fancy. It was a good place if you're just looking for care for your loved ones. Everything was clean and reasonably orderly. Genevieve, their main sales administrator, gave me a full tour. She was very calm. She spoke with me for quite a while about cost and what services were provided at the facility. We toured the different rooms in the assisted living. The rooms were smaller and less high-end. They had access to small refrigerators and microwaves, but they didn't have actual kitchenettes. But the amenities in terms of food and outdoor spaces for the residents to explore were all very reasonable. They had a central courtyard that was quite nice. They had a pet rabbit in the courtyard, which was quite cute. Everyone was very nice and accommodating. They did a COVID test just because they were trying to be cautious. Overall, I was impressed with them.
Jacqueline
4
|
May 12, 2023
We toured the assisted living at Brookdale Dover. I didn't see the memory care because based on what we had communicated, they thought that mom was going to go into assisted living. Then the nurse did an assessment and they felt that she needed to go into memory care, but their cost was significantly higher and that's why we didn't go with them. They were very receptive. There was somebody to meet us. They even had a sign with our name on it, welcoming us. The reception was great. I've got a lot of individualized attention and a lot of conversation about my mom and what she needs. They talked about the facility and what they offered. One of the things I appreciated about them was that they knew that this was a difficult decision for us and I think they were very caring and shared stories and some personal experiences to kind of maybe minimize our anxiety. They were good at just kind of understanding that we were having a rough time. It was nice, bright, and very clean. The staff during the tour was excellent. I think it's because she's been in the field a long time and also had a lot of experience with families that had to make this decision that's a very difficult one and was empathetic to our situation and was willing to work with multiple siblings. She made sure that everybody was involved because a couple of siblings don't live in the States, so that was very helpful. We saw different groups engaged in different activities. There was bingo and there was an exercise group.
Cathy
4
|
September 19, 2022
Brookdale Dover looked like a nice place to live, if you were looking for a studio apartment (we were looking for a one-bedroom). They had gardens that the residents could go out into. The lady that took me on the tour was very nice.
Colette
3
|
August 11, 2022
We toured Brookdale Dover. They had quite a few activities to offer. The rooms are all the same. There is a studio kind of place, and they're rather spacious. They have a top chef that works there in the kitchen. Their staff appreciate and admire their director, which is pretty important. They have a bunny rabbit, and I thought that was sweet that they had kind of pet therapy built-in, so that was nice. Their room had a little kitchenette and closet space like a cupboard kind of thing. They were together and they were towards the back. It left plenty of space for a double or a queen-sized bed plus a seating area that you could have. The bathroom was one of those that had a completely walk-in shower with no lift or anything on it. They had a drain built into the floor, so it made it super easy if you needed to get out of a wheelchair or if you needed to put a shower seat in there. It prevented any trips and falls. The place was a little bit older and dated. It was a little bit dull. Everything was brown and white. It was a little dingy and not someplace that was bright and cheery. The people were great, and the activities were great. But it felt a little bit more like a nursing home than what we were looking for. It was well maintained but it was dated like they hadn't updated carpet and they hadn't updated the furniture. A lot of the furniture was kind of scratched, so you can tell that it's been there for a while, but is still in good repair. They had a salon, they had a dining area, and they had two living rooms. They had one upfront and then they had a larger one in the back where they did most of the activities. They had a couple of enclosed courtyards so that the residents could go outside without leaving the facility. They'll do shuttle services to doctor's appointments on Tuesdays and Thursdays. They have an activities director, and they take the residents on outings. They included laundry services, three meals a day, snacks, water, plus room and board altogether. The cable and phone were separate. I was impressed with the staff. They knew their stuff, they were very friendly, and you could tell that they were a good team, and you're always looking for that. You want people who work well together. However, it was quieter and people were not as socially engaged.
Provider Response
Barbara
3
|
July 29, 2022
Brookdale Dover was nice but they didn't have any rooms available. I didn't like the idea that they didn't have an outside area for my mother. I wouldn't be comfortable because there would be vehicles traveling around where the outside area was. When I went in there, all of the memory care people were just sitting in their chairs in front of the television, and they all looked extremely bored. I wanted to see some sort of activities going on. Even if my mother couldn't see, there'd be some kind of interaction, and I didn't see much of that. When I went there, the person that was supposed to give me a tour wasn't there so they had to find someone else to give me the tour. But they gave me a nice little tour and answered some of my questions. The rooms were all occupied but the place itself was clean and nice. The place where they were going to eat was a nice room. In the memory care, people were all locked into their area, and that was good. The dining was nice and clean and set up very nicely for the people to come in there and eat. I just didn't like the outside area of the facility. The staff that I met were all pleasant and nice and everything.
Provider Response
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Costs for Brookdale Dover in Dover, DE
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$5,715
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$5,810
Starting Price
Services and Amenities of Brookdale Dover in Dover, DE
Costs
- Rent Plus Care Fees
Room and housing options
- Studio Apartments
Dining options
- Dining Room Shared Meals
About Brookdale Dover in Dover, DE
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
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