Imperial Nursing Center
26505 Powers Avenue, Dearborn Heights, MI 48125
3.28
(25 reviews)
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Reviews of Imperial Nursing Center in Dearborn Heights, Michigan
3.28
(25 reviews)
Facility
2.6
Staff
2.3
Food
2.3
Activities
3.3
Value
3.0
Victoria
4
|
June 10, 2022
My sister has been in Imperial Nursing Center since Wednesday. It's a really nice place. When I went over there to check the facility out, it was also very clean. It appeared that there were a lot more residents out in their wheelchairs getting around. It's a really big place, and has four different areas in the facilities. My sister is on the rehab side. She says the food is really good. She got upset yesterday because they gave the same thing for dinner. It was an egg salad sandwich. She wanted me to bring her some food over there, but they gave her something else. She was satisfied with it. They're really accommodating to her. The only thing is that her roommate has the TV up so loud that she can hardly hear her TV. She might be hard of hearing, so I told my sister to put it up a little bit louder. Then she can hear her TV, too. Other than that, it's a very nice place. I like it. I didn't try the food. My sister said it's good, and she's a very picky eater. She likes the staff, too. The facility is really nice. I was really impressed. It's nice, big, and clean. She is in the rehab part. Her health insurance is paying for it, so I don't know how much it is costing.
NNK
2
|
January 12, 2022
A staff admitted they did not feed my cousin for a day and a half. No fluids either. Reason they gave is they moved his room and then forgot him.. A few days later he was in the hospital. Even after several requests to talk to a Doctor never did. I took a day off work and sat with my cousin for 5 hours waiting for the Doctor. Guess what he never came. Do not send a love one there
very unhappy family member
1
|
July 21, 2021
Is place is the absolute worst. Nursing staff is very rude when you’re inquiring about your family member and when you call, they seldom answer. I was on the phone with my family member when he needed assistance so I told him to ring the call button. They never came so I called them from another phone and when I did informed them that he needed assistance, one nurse yelled to another “yeah he called his family”. Within hours, his daughter took him from this awful place
mzunderstood
1
|
February 19, 2021
I really thought that this would be a good rehab. It takes all day to answer the call light, no snacks, nothing to drink but water I asked for fruit and got cut up pears. I would like to go to a different rehab and I wouldn't suggest anyone come here.
Fred J
3
|
March 16, 2019
I have been in Imperial two times. 2015 and in 2018. Hate to say that the care has went down hill. This last time I was there they were short staffed. They had job fairs every other week. The aides seem to have a problem taking care of residents. They acted like you were bothering them if you needed something. One morning I needed to get cleaned up. The aide said I had to wait till after they serviced breakfast and picked up the trays. It was like that every meal. Other then that the staff could be very nice. there were two aides that were both there the 2 times I was there. PT, OT staff are good. My wife was also there, She got very sick while. One day she was unresponsive at like 4am, they waited until 7am to call 911, went to the hospital almost died, was in ICU for a week. So I wasn't happy about that at all.
Ksb58
1
|
December 4, 2018
the decline of care is so sad here … probable dont help they have to call a temp agency for staffing issues due to being way understaffed
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Services and Amenities of Imperial Nursing Center in Dearborn Heights, Michigan
Health services
- Hospice Care
General
- Resident Capacity: 200
Medicare
Health
1.0
Overall
1.0
Quality
4.0
Staff
3.0
About Imperial Nursing Center in Dearborn Heights, Michigan
Imperial Nursing Center is located just west of Detroit in the suburb of Dearborn Heights, Michigan, within walking distance of Northwest Park. Visitors mention amenities, such as outdoor garden and rehabilitation exercise room. Residents claim that staff at this community treat them like family, and specifically note the beautiful church services, therapy, outings and coffee. Imperial Nursing Center is recommended in reviews as being clean and well-decorated. Three meals are served daily and residents can have several snacks and coffee breaks throughout the day. The food and level of care are referred to by residents as being especially good.
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