My mom had gotten sick and almost died in the hospital. Before that she was mobile, lucid, took care of herself. After awakening from a coma, she had to go into rehab to learn to do basic things again, although her mind is still sharp. My niece toured the facility and everything was made to look good. My mother was transferred and the nightmare began. This proud woman sat in urine soaked diapers until someone was good and ready to clean her up, even though she would alert them to her need. She had fallen on the floor, broke her nose, and no one came as she yelled for help. She layed on her face, in a pool of blood and food from her tray that had fallen with her and no one came. It was only after someone was walking past her room and seen her on the floor that someone then came to her aid. The staff wouldn't shower her until we (her family) got on them. Her rehab was a joke. The whole 3 weeks she was there, she made no progress, but after only one week at home, she was walking with the assistance of a walker from one room to another. Medications were not even given on the day of check out and took them all day to call them into the pharmacy. The CNAs and nurses are unfriendly and un willing to help. When I asked how my mother fell, we were told it was her fault. She had suffered a broken nose, but the nurse seemed very uncaring to her obvious pain. Thank God we came in and took over the care of her that day or she would have suffered more with pain. They had even cleaned all of the blood off of her. Our son gently washed off the blood from his grandmother. My sister was told that they would like her to stay another few weeks to try to make some progress on her rehab, but she refused and my mom has really flourished since she came home.