Reutlinger Community for Jewish Living has four levels of care: Skilled Nursing, Memory Care, Enhanced Assisted Living and Assisted Living (as needed). Both of my parents are living there now, each in different program. There is a shul (synagogue) within the facility and a Rabbi who is employed there. Reutlinger's marketing includes taking you on a tour and providing you with lunch. It has taken repeated advocacy from my mother, sister and myself to get my Dad's program, for his Alzheimer's disease, closer to what we see he needs. This is ongoing. My mother's experience is that there aren't enough caregivers to cover all the residents' needs and that money is spent on decorating when it could be better spent directly on people. I observe that the caregivers are always working hard and employees often play different roles to meet the institution's needs. I think that their rates are high and they are going up this July. Food intended to be hot often arrives to the table lukewarm then is microwaved when asked to be reheated. The menu reads well yet both my parents find that many savory dishes include sugar, making them unappetizing for them. They have a wonderful salad bar available on non-meat weekdays at lunch. Reutlinger keeps kosher. There are many activities provided throughout the week with many fewer on the weekends, partly due to Saturday being the Jewish Sabbath. It is my feeling that not enough is done to get the residents in Memory Care out of their unit for fresh air or shuttle rides to get them out of the building. That would require more caregivers. I have experienced a few instances over this time where the hardworking activity director could not attend to residents' simultaneous needs and safety was precarious. An unfortunate ongoing experience we have had is laundry not coming back to my parents and clothing belonging to others being delivered to them. From talking with other adult children of residents, this is not an isolated occurrence. We have had to go down to the laundry facility and look for their clothing a few times. I have created relationships with other residents and have heard a myriad of complaints directly from them. I have mixed feelings about Reutlinger from visiting my parents there on a regular basis since November 2011. I would love employees of all facilities of this sort to be trained in truly listening to residents and be required to read Kitchen Table Wisdom, Stories That Heal, by Rachel Naomi Remen, M.D. I would actually rate Reutlinger at 3 and a half stars but that option isn't available in your rating system.