The Reserve at North Dallas

12271 Coit Rd., Dallas, TX, 75251

16 reviews

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Reviews of The Reserve at North Dallas


based on 16 Reviews

Caring112428250 September 30, 2015

I am/was a resident of this facility

I found Town Village North, and I love it. I have been here since the month of July, and I absolutely love it; I am very happy here. The staff is absolutely fantastic. They are helpful, wonderful, and pleasant -- everything that I was looking for. I have a 1-bedroom, and it is very nice. The facility is very clean.



Caring107693150 May 28, 2015

I visited this facility

I have been to a meeting at Town Village five to six years ago, and I have visited it again recently. The people were friendly, and it seemed very clean. The rooms were small but well-organized. The dining room was well-organized too. Residents were playing games, and they have bingos and trips. The atmosphere really impressed me, and the place appeared to be secure and safe.



Caring80803050 March 20, 2015

I am a friend or relative of a resident

So far, it's going well. I don't know, but we still have to get things straight, and I feel like it's taking a little bit longer than I thought. There were a few balls that were dropped, but we are adjusting. My mom seems to be doing fine for now. Everybody in Town Village North Dallas has been really nice, but she still complains about the food although it looks OK. They contacted her, but it wasn't as fast as we thought it would be, but there is nothing bad or anything like that. When I visited, it was nice. I really liked the place when I visited. They do have a doctor that comes on site if needed, so we just have to hook up with that.



Caring93828050 September 30, 2014

I visited this facility

We liked Town Village North because the rooms were larger. It was nice and pretty. There was a lot of stuff going on like bingo, bible studies, and trips to different places. The people were very friendly. The staff was very nice. My brother liked it a lot and in fact, he would have moved there if he hadn't needed the 24-hour care. They had services you could purchase but not at night. It was a much larger facility than where my brother was staying and would have to go further from his room like going down to the dining room.



Caring90056150 August 07, 2014

I visited this facility

We really like the fact that there were some green spaces at Town Village North Dallas when we visited the community. The rooms were very nice and roomy. The staff especially the saleslady that gave us the tour was very nice. Their dining rom was nice and we like the food. It was very good. Although the facility needed a lot of refurbishing and the walks to the dining room were extremely long. They need new furnishings for one thing. They hadn’t renewed any of the furniture or there are a lot of walls that needed painting and carpets needed replacing. They need to freshen the community up.

Provider Response

Thank you for taking the time to share your thoughts. Starting next month we will be undergoing renovations to give our community a facelift. We would love for you to keep us in mind and come back to see our progress!



Caring76624850 March 27, 2014

I visited this facility

We visited several facilities, and one of them is Town Village. The physical and the interior design of the facility looked very nice. The staff was very courteous and accommodating for whatever a resident needed. We had a meal there, and the food was good. Their dining room is fine. The visit was a good experience for us.



Caring78169250 February 28, 2014

I am a friend or relative of a resident

My mother was in Town Village North Dallas. She was in their independent living. But after she had the stroke, they said that she should be in the assisted living part. So we moved her but she wasn't comfortable being there. She needed more care yet they didn't have a lot of it. All they really do was have some people there that were more like babysitters. The staff was young and nice, but they didn't have any real knowledge or experience. There had to be some knowledge how to take care of people. They're weak in their assisted living.

The apartment was nice and big but the price was almost three times as much as independent living. For the extra money, you would think you would get a lot of professional care from people that had some experience or took some kind of courses. The food was good and the dining room was clean. The place was always clean. The independent living was a great place, but the assisted living wasn't. In my opinion, either they have to re-think the whole thing and hire professional people or just get rid of the assisted living and make the whole thing independent.



Jan21 November 24, 2013

I visited this facility

We just did a tour at Town Village. The facility was very nice and very clean. It was in a very wooded area and it was very nice. The people there seemed to enjoy this facility. Their rooms were very nice and I was quite impressed with them. They were a good size. They were small, which I could understand, but I just didn't think they were right for my parents at that time. The young marketing lady did a good job as she spent a lot of time with me. She gave me a lot of good information and I appreciate that. I did enjoy the facility during my visit there.



savamez June 29, 2012

I visited this facility

When walking through the front door TVN is truly exquisite. The dining area resembles that of a fine dining restaurant. The staff was informative and patient when answering our questions. The rooms were nice size and had decent bathrooms. All of the current residents seemed to be happy to reside here. We were informed that there were multiple activities for the residents to participate in including games, exercise classes, arts and crafts, and even a happy hour! There was a cute deli/store located in the center of the facility as well. The residents could purchase coffee, soups, candy, ice cream, etc. There was a company van that provided transportation for the residents to Dr. appts and even the grocery store. There was an assisted living unit for residents who suffered from dementia. This part of the facility provided assistance with activities of daily living along with medication management. I felt at ease with this due to the fact that sometimes my mother would forget to take her medication. The staff was very cordial and understanding to the current residents as far as we could tell. I would recommend this facility to others. We are strongly considering it for my mother at this time.



commercesd June 12, 2012

I visited this facility

The Town Village North Dallas assisted living facility in the region was one of the places we saw while looking in the region for my brother's friend. The property looked well cared for as we arrived.

We really liked the vibe in the lobby - which was clean and fresh with very nice staff to greet us and designed like a hotel or resort.

Their library was impressive, with many good books and games. The fitness center had well maintained equipment and ample rooms with daily classes and the residents could safely navigate the lovely grounds with adequate supervision as necessary.

The food we saw looked and smelled delicious. Healthy snacks are offered all day and into the evening, as well as whenever residents request them. The meal menus all had healthy food options for all kinds of diets. The dining room was quite nice, with plenty of space.

The safety of the residents is assured since they have an emergency call system so that someone is always available in case assistance is needed.

The living spaces were generous, with nice sized rooms. The residents are taken to many interesting events in the region -- to take advantage of the vast and diverse culture.

The many planned activities feature everything from book readings and discussions to the arts, for museums, galleries, film and theater.

This is a full service senior living community with very attentive staff -- and we could see how anyone would really enjoy living here.



nuni1 December 07, 2011

I am a friend or relative of a resident

My Aunt lives in this facility and I visit her regularly. The facility is beautiful, comfortable,and has wonderful staff that are always willing to help and be of any kind of service to the people living there. There isn't a nursing home feel to this facility as there are with many others. This place is wonderful because beause they treat the residents in their community with respect and actually help them do different types of rehabilitation in case the client wants to eventually move out again on their own, or just to benefit their health and well being. I think its great for any type of senior, and exceptional for those who are active as it promotes this atmosphere and there is an overall feel of positivity; which I think makes people feel more at home, comfortable and happy to be here.My Aunt has also met many other active seniors living in the community, whom she has become great friends with. I would definetly recommend Town Village North over other facilities in the area.


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From The Reserve at North Dallas


Nestled in the heart of North Dallas, The Reserve at North Dallas is one of Dallas’ finest independent and assisted living communities. We offer a unique lifestyle that allows you to maintain your independence with the comfort of always knowing someone is there. The Reserve at North Dallas is minutes away from premiere shopping destinations and award-winning dining as well as easy access to The Arts District. We are conveniently located near local hospitals and other healthcare providers and offer complimentary scheduled transportation.

Features of The Reserve at North Dallas


Technology and entertainment

  • Cable TV in resident's rooms
  • Internet in residents' rooms
  • Technology extra: Emergency call system

Health services

  • Medication Management
  • Physical therapy
  • Hospice care

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio apartments
  • Companion suites: We do not offer companion suites

Features

  • Beauty/Barber shop
  • Computer room
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • 24-hour security gate
  • Spa
  • Transportation for residents (shuttle bus or similar)
  • Coffee shop
  • Shared space where residents can host parties
  • Features extra: Library, Fitness room/Gym

Dining options

  • Some residents have in-room kitchenettes
  • Meals delivered to residents' rooms
  • Meals in a shared dining room
  • Some residents have in-room full kitchens (including oven, etc.)

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Book clubs
  • Tai chi
  • Yoga
  • Gardening
  • Cooking
  • Activities extra: Computer class

Guest services

  • Guests can attend meals
  • Guests can stay overnight
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens
  • Private services

Costs

  • We charge monthly rent plus additional fees for specific care needs, as needed
  • We charge an entry fee
  • Fee structure extra: We offer a month-to-month rental
  • Minimum rate: $5,415/month

General

  • Pets: Small pets allowed
  • We offer respite care (short term stays)
  • Minimum age: 62

Financial guidance

  • We help with selling the house (finding a realtor. staging, etc)
  • We help families understand VA benefits
  • We help families explore other financial options to afford senior living

Licenses

  • State License(s): 139770

Location of The Reserve at North Dallas


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