We are sorry you had a bad experience. We continually strive to improve and build off our successes to provide high quality care. We would be more than happy to speak with you in person to discuss your grievances and how to improve your grandmother’s experience with Mountainside.
Mountainside Senior Living
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Reviews of Mountainside Senior Living
February 01, 2017
I am a friend or relative of a current/past resident
I have a resident in this facility and i feel sorry for my family member as they dont keep staff at this facility at all it is a revolving door we see a new face here every week not consistant. The floor that my relative stays on smells like urine. They have staff that are very unwelcoming to even encounter, do they not talk to these people before hiring them or do they just allow anyone in off the streets? I am currently looking into alternative care for my grandma as she doesnt deserve such a horrid place to live.Provider Response
March 18, 2015
I am a friend or relative of a resident
My grandmother is at Mountainside, they are treating her well, and it’s all good. Sometimes she doesn’t eat as she doesn’t like the food, but for the most part, she is very happy. She doesn’t have a lot of complaints with anybody there. It’s clean, and the people seem to be very caring; that’s the most important thing. You get what you pay for, and we are happy with it.
About Mountainside Senior Living
Mountainside Senior Living is an assisted living facility in Crozet, VA that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Map of Mountainside Senior Living