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Autumn Lake Healthcare at Crofton
2131 Davidsonville Road, Crofton, MD 21114
3.1
(10 reviews)
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$6,754
Reviews of Autumn Lake Healthcare at Crofton in Crofton, Maryland
3.1
(10 reviews)
Facility
4.0
Staff
3.5
Food
2.8
Activities
2.7
Value
2.0
birthday
1
|
January 20, 2023
Hire better staff and people who cares. Don’t try to keep patients mediocre. Don’t give them blankets with fresh soil on it. Make food trays more appealing.
Sisterinlove
2
|
January 11, 2023
The food is not good and is Luke warm! Why are visitors being allowed to come in when your COVID numbers are high? It doesn’t make sense—don’t you agree?
Provider Response
Aunt Meow
2
|
July 26, 2022
Since Autumn Lake acquired Crofton Convalescent & Care the summer of 2021, everything changed. Lots of staff turnover, a lack of communication between staff, etc. They built a nice covered patio for the residents’ use, but then kept it locked. Bed landline phones would get unplugged by staff making it hard to communicate with residents. Turnover in the Activities staff meant sometimes there were great activities available or virtually nothing going on. The rehab staff seemed to do a good job, though.
Provider Response
Caitlin Marie
1
|
June 2, 2022
My mother was a resident in the long term care side and moved in last May right before Autumn Lake became the owner. It used to be called Crofton Care. The food and care has gone downhill with new owners. They are short staffed and my mother was neglected. She had bedsores from not being repositioned, she had diaper rash from not being changed, and she often did not have her teeth brushed or a shower. I noticed they kept moving the good nurses to the rehab side so I think the care is better than long term care side. Nights and weekends were the worse
Miss Jill
1
|
May 12, 2022
Horrible care, management is not helpful, staff is unavailable. Relative was not properly cared for, not checked on, nobody would respond when the nurse button was pushed, not property bathed, groomed. Patient left rehab care from this facility via ambulance and ended up in hospital for infections not related the surgery/rehab originally admitted for.
Mary Ann
4
|
June 21, 2021
I was visiting a friend here. The place is active. Short-term patients were on one part of the building, and long-term permanent people were on another side. The staff was communicative with the patients and the visitors.
Michael101010
5
|
April 4, 2020
Our family has had an elderly relative in this home for two years now. We have been amazed at the quality of care that she has been given and how clean, bright and cheerful this place always is. During the current crisis the devoted staff is going above and beyond to care for their residents even knowing they themselves are also at risk. God bless each and every one of them!
emdavis3
5
|
July 27, 2015
My great grandma was in and out of this place all the time before she passed away they were so good to us they treated us like family here some of the employees even came to her funeral that is how much they loved her they are just incredible people the nurses everyone the RN and therapist are great wouldn't recommened any other place but this one truly blessed for this place for 10 years!
Caring107822950
5
|
June 26, 2015
It is top-notch. It is a great facility. I would recommend it. I liked it, and if my mother, my wife, or I need to go, we will be there. The place did not smell like urine, it was clean, and it had beautiful and big rooms. What I saw, I really liked.
Cherl
5
|
November 27, 2013
They were very accommodating even though I didn't make an appointment with them when I visited. We just walked in while at dinner time and they offered my husband if he wanted to sit and have dinner with everybody while this lady took me into the office and talked with me. They were open and like, "Sure you can come in" or "Have a meal with us" Those types of thing. I saw their food and it looked good.
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Services and Amenities of Autumn Lake Healthcare at Crofton in Crofton, Maryland
General
- Resident Capacity: 153
Medicare
Health
5.0
Overall
5.0
Quality
4.0
Staff
2.0
About Autumn Lake Healthcare at Crofton in Crofton, Maryland
Autumn Lake Healthcare at Crofton is a Senior Living provider in Crofton, Maryland that offers residents Nursing Homes and Assisted Living services. Contact Autumn Lake Healthcare at Crofton for more details on services and rates.
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