HarborChase of Coral Springs

2975 NW 99th Way, Coral Springs, FL, 33065

17 reviews

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Reviews of HarborChase of Coral Springs


based on 17 Reviews

a bit of advice March 30, 2016

I am a friend or relative of resident

I do not recommend this facility to anyone! Sadly this facility is only after one thing, your loved one's money! They will tell you what ever is necessary to get you to move in and then change it up once you are there or sadly have your loved one pass. If you move in partial month they want you to pay a full month first, then they will adjust your second month, really?Who does that? Never pay for what you don't use! What if your loved one passes in that fist month....(like mine-after 1 week) they will not give you any prorated amount back but nickel and dime you till the sun doesn't shine so they can keep you money. One strong word of advice...Do not sign contract as "responsible party" sign as a POA for your loved one. They will come after you as "responsible party" to no end threaten legal action on you and cause the family unnecessary duress during your grieving time! Their staff does not follow residents wishes and does not listen to direction from Hospice or family The motto is "not on my watch". The staff can not seem to send the proper paperwork with a resident to the hospital when they send them by ambulance. We were summoned by a care giver to bring paper work to facility so that they could fax to hospital at 11 pm. This paper work was given at time of contract signing, and was copied but mysteriously missing from the file. This represents poor organization and disrespect to the loved one. To add to our horrible experience, when my loved one passed, the care staff on duty was telling the funeral home driver to "hurry up" and remove my loved one as there were residents up! Never did she offer him to use another more discrete door to exit. OH MY GOD I was so upset by her actions and the disrespect she showed us by her words I shudder to think of this happening to anyone else!

Provider Response
Thank you for taking the time to rate us. We appreciate your concerns and are sorry to hear that you did not have a good experience with HarborChase. We’re always working to improve on our services and we’ll be sure to take a closer look at your concerns. Every day, our Care Partners are dedicated to providing the very best in senior living. They strive to make a difference in the lives of our residents by providing nurturing care that truly transcends the expected. Again, we appreciate the feedback and thank you for taking the time to share your thoughts.


Caring110023150 July 04, 2015

I visited this facility

HarborChase was very lively, and they had good staff. I like the activities and the staff.



Sheryl10 June 30, 2015

I visited this facility

Harbor Chase was very nice and well cared for. We were impressed when we looked around, and the staff was really nice.



Anonymous107284850 May 25, 2015

I visited this facility

HarborChase of Coral Springs would have been my number one choice for my father if he could afford it. It was very homey. It was not very large, but the rooms were beautiful. It was very clean. Everybody seemed very happy there. They had happy hours, and they were playing bingo when I was there. My father likes to sing, and they told me they do have sing-alongs. They also had activities like arts and crafts.



Caring84268450 June 19, 2014

I visited this facility

We went to visit HarborChase at Coral Springs. I like this facility very much. We were able to have lunch there, and that was very, very nice. The room that I saw was lovely. The girl who explained everything was very knowledgeable, and she was nice, too.



Leslie28 March 28, 2014

I am a friend or relative of a resident

I put my cousin in Harbor Chase for respite. She is still there, and she is liking it. It seems fine. I like the cleanliness, the activities, and the main girl there. She's great. They have bingo, exercise, dance, and all kinds of stuff. The rooms are very clean and very nicely appointed. The food is acceptable, and the dining room is clean. The working staff seems to be fine. I would highly recommend it.



Caring2013 June 13, 2013

I am a friend or relative of resident

In my own experience, this community has always shown professionalism and had friendly staff working for them. The rooms were spacious and well-kept; nurses frequently checked up on their residents (our mother) and offered friendly care. My mother was really well taken care of, and she was fond of her nurses. The staff at the kitchen also seemed friendly and paid attention to each resident's personal likes and dislikes with their meals. Each day there were scheduled activities for the residents to participate in, if they chose to do so (she did not always). Socializing amongst residents was encouraged by the facility, and they seemed to do well with planning fun things to do. This facility appears to be running well.



Caring9004 June 12, 2013

I am a friend or relative of a resident

The food at HarborChase was not good and some of their staff were rude. When my mother was staying there, she actually fell and broke her hip. I had to place her in a rehab facility. Security also was an issue in this place, she was only there for three weeks but her gold jewelry went missing.



Lisa21 May 16, 2013

I visited this facility

The facilities at Bristol Park were adequate. It was clean and well-maintained, the dining room was nice, and the staff was attentive.



Elder Angel December 10, 2012

I visited this facility

I made a client visit to this ALF for the first time. When you come to the parking lot, you can tell that this is a very special place. The grounds are immaculately landscaped. The building is a one floor structure with several wings. The only word that I can think of to describe this facility is pure elegance. As I walked in, I was warmly greeted by the staff and taken to my client's room. I passed ladies chatting in the living area, some watching television, some exercising in an adjacent room and some engaged in a religious mass. The interior design is opulent, it is very detailed and I could see that no expense was spared. I met with my client and her son in a private parlor to discuss their transition into the facility. Both were gushing about how much they liked the facility, how the client had already made friends and was very active.



I Love my Grandma! September 30, 2012

I am a friend or relative of resident

Our grandfather once lived here. The facility is very lovely and was built as an assisted living so there is no elevator or stairs. Very clean. Very expensive. Corporate ownership makes the running of the ALF seem very cold. The exec director is both a former nurse & business woman. Her credentials are impressive, but we noticed that staff was afraid of her. She was cold when dealing with residents and family members. The ALF is right next to Coral Springs Hospital, and that alone makes it the right spot for a sick or elderly person



commercesd April 13, 2012

I visited this facility

While in the Coral Springs area, we made a stop at the HarborChase of Coral Springs assisted living facility as an option for my friend's mother. Even though we didn't have an appointment, the staff was friendly and accommodating.

The circular drive reminded us of a quaint motel. The grounds had lush greenery with palm trees and shrubs with lovely gardens and patios. We liked the way the main foyer was decorated with fresh flowers.

We got to see the diverse staff and residents - which seemed to include people at various levels of care. No one was separated out - the staff simply attended to those who needed it more. It was nice that they could all fraternize easily. We have noticed that at some places, there could be a tendency to separate people according to their physical ability.

Residents are regularly invited to participate in everything there is to offer - from outings to indoor games, films and reading groups. Staff seemed to be willing to accommodate any resident need.

There is a lot of convenience here as well, from the salon, fully-equipped exercise and whirlpool, to the well-stocked library, Internet access and computer room. We especially liked the uniqueness of the chapel and therapy room.

The facility parking, guest meals and room will come in handy for family visits.

Pets are permitted, which was a relief, since my friend's mother really loves her cat.

The nicely appointed private living spaces were all fresh and seemed newly decorated.

There was a variety of types of food available - for example, meal choices ranged from a complete meal to snacks or lighter fare, for those who wanted it. The meals we saw looked delectable - like what you would find in a 4 star restaurant. Every dietary concern seemed to be well addressed. We were offered some snacks to try which were very good: fresh vegetables with a dip, some fruit and hard boiled eggs. Every effort is made to ensure that all residents are taken care of nutritionally.

The facility encourages family members to visit regularly and participate in some of the annual activities, such as barbeques and holiday parties.

The seniors here really enjoy living here - that was plain to see. The staff is kind, caring and very attentive to all of their needs, whatever they happened to be.


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From HarborChase of Coral Springs


Celebrating senior living each and every day!

Welcome to HarborChase of Coral Springs, and the highest standard of assisted living senior care. Respect and simple kindness abound here as we celebrate each individual life with the dignity it has earned and a warm appreciation of chapters still to unfold.

We know you're facing a difficult decision. That's why we're here, and why we do what we do. We understand the challenges you face when caring for a loved one that requires more assistance than you can provide on your own. But now imagine a new home where lovely surroundings, tasty food, and a compassionate, competent staff make each day shine. This is HarborChase of Coral Springs, where we pride ourselves on setting the gold standard for senior care every day.

Come visit and experience our tradition of excellence in senior care.

Call today; this could be your truest act of love.

What Makes Us Special


This community holds an Extended Congregate Care (ECC) license: An assisted living facility with an ECC license allows a resident to age in place by providing the basic services of an assisted living facility as well as limited nursing services and assessments, total help with bathing, dressing, grooming and toileting. Measurement and recording of vital signs and weight. Dietary management, including special diets, monitoring nutrition, food, and fluid intake. Provide or arrange for rehabilitative services. Provide escort services to medical appointments. Educational programs to promote health and prevent illness.

Features of HarborChase of Coral Springs


Technology and entertainment

  • Cable TV in resident's rooms
  • Technology extra: Emergency Call System
  • Wi-fi in residents' rooms and shared areas

Health services

  • Medication Management
  • Physical therapy

Room and housing options

  • Studio apartments
  • Companion suites: We offer companion suites

Features

  • Beauty/Barber shop
  • Computer room
  • General store
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • Transportation for residents (shuttle bus or similar)
  • Shared space where residents can host parties
  • Features extra: Library

Dining options

  • Some residents have in-room kitchenettes
  • Meals delivered to residents' rooms
  • Meals in a shared dining room

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Book clubs
  • Cooking

Guest services

  • Guests can attend meals
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens
  • Private services

Costs

  • We charge monthly rent plus additional fees for specific care needs, as needed
  • We charge an entry fee
  • Minimum rate: $2,595/month

General

  • Pets: Small pets allowed
  • Staff patient ratio: 11:01
  • Minimum age: 18

Licenses

  • Licenses: ECC
  • State License(s): 9503

Financial guidance

  • We help families understand VA benefits
  • We help families explore other financial options to afford senior living

Location of HarborChase of Coral Springs


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