McGregor
14900 Private Drive, Cleveland, OH 44112
2.66
(18 reviews)
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Reviews of McGregor in Cleveland, Ohio
2.66
(18 reviews)
Facility
3.2
Staff
2.0
Food
2.3
Activities
3.0
Value
2.0
Marie
3
|
October 20, 2021
McGregor has new buildings in the assisted living, and it was very nice. When you go to the receptionist, the names, the numbers for the rooms, and the names of the patient were not accurate. But other than that, the rooms for assisted living were nice. The nursing home part was nice. I like the fact that it goes in a circle. If they want to walk, they walk right to the left in a circle and come back to the same place. But the staff was not great at all. They were understaffed. The facility was very pretty. I love the way it looked. They have activities they can do. They have a musical arrangement, and somebody comes in and sings for them. They have a lot of nice little things that they could do. Their banquet room was nice. The layout and cleanliness were nice. I liked the layout because it kind of reminds you of someone's home. They have antiques like what you see in people at China's cabinet, like a cat in the hallways. Their furniture was nice, and I like the decor. They have plants, whether it's fake or real, I don't know, but it was just nice. I didn't like the communication between the staff. I had trouble with them with communications.
D.S.
4
|
May 13, 2021
I'm at The McGregor Assisted Living and I'd say that my experience is pretty good. It's newer and I have my room with a thermostat. The food is pretty filling; I wish there were more vegetables because I get a lot of protein, too much protein probably. The rooms are new. I didn't know that at assisted- living they get showers once a week, I think the staff is not sufficient. Some of the staff I would rate a 5 but others I would rate lower. The activities are too simplistic like coloring and there's not too much to do, We need therapy and we don't even have a recreation room. I'm paying a lot of money for it.
niece of family member
1
|
July 1, 2020
This is the worst place in the world for anyone to reside. The staff is very incompetent especially the nurses all the way down to the nursing assistants and the social worker. There was never any communication between the family and the facility. You had to leave multiple messages and still received no feedback on your family member. When the social worker finally returned the call she said "YEAH WHAT'S UP"! My aunt developed a wound on her butt and the heel of her ankle because they weren't taking care of her in the proper manner. She was receiving medications that required monitoring but she was not being monitored. We had a conference call with the NP, DON, and Nurse Manager and things never changed. I know at times my aunt was non-compliant with things but there was no encouragement from the staff. PLEASE do not send your family to this facility! It is horrible.
pappadeaux
2
|
April 18, 2020
Don't want to sound one-sided, so I will start with the positive. I will only comment on items that directly affect the residents. The memory support unit, for the most part, the rooms are clean, rarely any odor. Residents have some activities, and some of the meals, mainly breakfast, are palatable. I would say maybe 1% of staff genuinely care about the residents. This is where it ends! I always believe that ultimately the conditions of a facility starts with management! Management has the authority to demand things from their paid employees! It is so sad, and a feeling of helplessness when nursing assistants are incompetent, lazy, and show no compassion for the most vulnerable people with dementia. The second-shift STNAs are the worst! They never smile to the residents. They rarely have conversations with the residents, and you would think caring for some of the same residents they would have formed a bond where they would care about their interests; but no! The residents are nothing but a number to them, as if they don't deserve any compassion. I could write a booklet on all the negative things that I have observed over the years my loved one has been at this facility from the first time she entered McGregor to this present day. I have witness an aide trying multiple attempts at getting a bp reading on a resident with layers of clothing. I have witnessed a nurse not following instructions on dosage for meds. I have witnessed food remaining on dining room floor for hours after meals have ended. I have witnessed an aide changing a wet bed of resident, and returning the resident back to bed, but failing to remove the resident's wet clothing. I feel so helpless because most nursing homes are in this dire state unless you are fortunate to have the money to put your loved one in a private-pay facility where I am sure, management will not accept anything less than being competent. I will not say don't put your family member in McGregor, but I will say, constantly keep on everyone working at the facility to do what they are getting paid to do. I really wish management would see the need to fire those that don't provide the standards that they claim to have on their website!
Tyron M
1
|
March 29, 2018
I wouldn't advise anybody to place their love one there that place is so very unorganized the staff is not qualified my father has Alzheimer's he was there like a month in a half and the staff can't handle him because he wanders alot what they think Alzheimer's consist my father is a 25 year vet and has 100% disability and the staff is not doing their job none whatsoever they're used of people who is wheelchair bound and can't completely do nothing for themselves that's what they used of the staff was calling us almost every day about what my father doing what they want us to do how they don't know what to do with him and that's what they get paid to do to take care of people who has that kind of condition. So I say that place is terrible. It's all 0%
mom pop
3
|
October 9, 2017
Pros:cleaner than some facilities, occasional field trips, activities. Cons: incompetent aides, floor nurses. Very little verbal interactions among aides with residents...residents sitting around like zombies, while aides converse amongst themselves. ADL's not properly taken care of. A lot of meals not suitable for elderly. Food left on floor for hours after meals. Meds not given consistently. So much more to list, but won't. All of this on memory support unit.
jameswoods
1
|
May 11, 2017
McGregor has a wonderful exterior and the inside is immaculately clean.!!! My uncle lived in the assisted-living facility for two years. But I noticed from my time coming and going from McGregor, there was a disconnect between its management and staff ,the staff seemed unformed about a lot of questions I asked. Although small portion of the management staff was cordial I found others would walk by without even acknowledging you!!! I also had dinner there with my uncle and the food was horrible !!! you would think for the amount of money that my uncle was paying to stay there he could have had an adequate healthy meal !!!! Believe me that was not the case!!!!At the end of day this is nothing more than a business they're soliciting our mothers and fathers & love ones for their money and the care is care subpar!!! So my suggestion to you really investigate really take a tour and look at the inns and outs of the facility before you bring your love one there !!
SSMD
3
|
March 27, 2016
I very much appreciate the care my relative is receiving at McGregor. I am grateful for the caring attitude I observe, and am comfortable that McGregor staff really work hard to ensure that residents live in a comfortable, safe and stimulating environment. I observe a wide range of needs among residents when I visit, and I admire the genuine effort the staff makes to make each resident feel respected. I also appreciate that I can voice any concerns I may have, and see them addressed. I don't know if there is a facility that is perfect, but I do believe McGregor consistently strives to be among the best.
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Services and Amenities of McGregor in Cleveland, Ohio
Costs
- All Inclusive Rent
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We do not offer companion suites
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
3.0
About McGregor in Cleveland, Ohio
A non-profit assisted living and retirement facility, McGregor offers its residents a longstanding reputation of excellence. For over a century, McGregor has been servicing the needs seniors in the greater Cleveland area. McGregor’s sprawling senior living community is located on a 32-acre historic estate. Walk-out courtyards, beautiful gardens and meandering walking paths surround guests, offering them much in the way of pride of ownership.
Above and beyond all of this physical beauty, McGregor improves the experience of the aging senior population by enabling them to age successfully in a place they are proud to call home. At the same time, McGregor’s assisted living facility ensures the seniors who live here enjoy the highest standards of personal dignity, respect, quality of life and compassion.
At McGregor, we are uniquely positioned to handle Cleveland area seniors’ unique assisted living requirements. Whether it’s is assistance with basic daily tasks or round-the-clock nursing care, our qualified staff is professionally trained to provide the necessary care expertly and compassionately. Following are just some of the aspects of the McGregor community that set us apart from the assisted living competition.
- We provide a safe and comfortable assisted living environment every day.
- We offer a high value alternative that enables seniors to stay on their own longer.
- As a resident, you maintain complete control of your nest egg.
- Our comprehensive set of support services make life easier for our senior residents.
- Our Assisted Living services are all-inclusive, resulting in stress-free peace of mind for you and your loved ones.
- As seniors’ assisted living needs change over time, we offer other on-campus housing and care options (from independent retirement living all the way to nursing home services) to ensure continuity of care.
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