Pacifica Senior Living Chino Hills
6500 Butterfield Ranch , Chino Hills, CA 91709
(800) 558-0653
Verified Partner
4.26
(34 reviews)
Photos of Pacifica Senior Living Chino Hills
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Reviews of Pacifica Senior Living Chino Hills in Chino Hills, California
4.26
(34 reviews)
Facility
4.5
Staff
4.5
Food
4.1
Activities
3.4
Value
3.6
Kahh
1
|
August 26, 2023
Every time I have visited my loved one, I am disgusted by the isolation these residents experience! This place is woefully understaffed, the food repulsive, and the Director an embarrassment to the profession! I come from another state to visit & I am in continual shock that this place was chosen. If you care about your loved one, DO NOT SEND them to this place!!!
Provider Response
S.B
3
|
April 4, 2022
Jonathan toured me around Pacifica Senior Living Chino Hills. He was very nice, very knowledgeable, seemed to be thorough, and answered all our questions to the best of his ability. The rooms were nice and it looks like they are starting to remodel. They were studio apartments and one-bedroom, so the size varies. It appeared that there were enough amenities for them. It's an older facility, but they're renovating it. They had a nice patio out back, like a large area with trees and plants that people could go, sit, and visit. It's just not the right place for my sister.
Provider Response
Tracy
3
|
October 27, 2021
Pacifica Senior Living Chino Hills seemed a lot older than the other place we visited. Everybody was friendly, but it wasn't the right fit for my mother-in-law. The rooms were nice, and they were remodeling the one that we looked at. The rooms were great; that wasn't a problem at all. It seemed very well maintained inside and outside. It was very welcoming. I just don't think it was the right fit for her. The staff who gave the tour was nice. She was great and got us in there right away. The tour wasn't as extensive as the one at the other place though. We didn't try any of the food. The dining area seemed more cafeteria-style. It just wasn't as welcoming as the other place. They had a little area where you could go sit outside. They had a calendar with activities on there, but when we were there, it was very quiet. There were just a couple of people sitting in their wheelchairs in the lobby. It was kind of depressing, to be honest.
Provider Response
Cheryl
5
|
August 26, 2021
Our tour experience at Pacifica Senior Living Chino Hills was excellent -- even stellar. They have everything; they have full assisted living. They have a caring, constant staff, better food than I've seen in any other place, and a better environment. It's clean, it's new, and everything's fresh and bright.
Provider Response
Karen
5
|
July 23, 2021
Staff are very friendly, professional and caring. This is very important to our family as he is very elderly, 91 years old. They are very prompt about letting us know supplies that he needs. We are very happy with the facility and highly recommend it.
Provider Response
Lynn
4
|
June 23, 2021
Pacifica Senior Living is very welcoming. It's smaller than where Mom had been. It's more hands-on with the individual living there. The staff is very open and willing to help, and very understanding with the people who need the memory care. They definitely go out of their way for their residents. I am not sure about the activities because my mother is choosing not to be involved right now. Right now, she is being very difficult, but they understand that happens with somebody with memory issues. They're trying to make her more comfortable just being in a new place. They just kind of go out of their way to help them adjust. The food looks very appealing and appetizing, but I have one hundred-year-old mother, and she is very picky, but it looks very appetizing and it smells good. The staff is friendly and very accommodating, trying to help you and help their residents adjust to their new living style, and stuff like that.
Provider Response
Hotbloodedred
4
|
June 22, 2021
My mother loves the staff. She enjoys playing the trivia games, crossword puzzles and meeting new neighbors. My mom is a diabetic and this is the only place that she could go to. The menu is the same for everyone, so she has to be careful of what she eats.
Provider Response
Liz
5
|
June 21, 2021
Pacifica Senior Living Chino Hills was very nice and clean. They were friendly. Everybody who worked there was giving greetings and the lady who was giving me a walk around seemed very well versed, informative, and willing to be helpful. The rooms were clean and neat. Anybody would be comfortable there. They have different-sized rooms, but I was just looking at studios. I wasn't really interested in a room share kind of thing, although I looked at that a little bit. The staff showed me a room where some people might gather for a movie or games. They had a nice dining room.
Provider Response
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Costs for Pacifica Senior Living Chino Hills in Chino Hills, California
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$4,250
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,700
Starting Price
Services and Amenities of Pacifica Senior Living Chino Hills in Chino Hills, California
Room and housing options
- 1-bedroom apartments
- Companion Suites: We do not offer companion suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
About Pacifica Senior Living Chino Hills in Chino Hills, California
Pacifica Senior Living is in Chino Hills, California, near Highway 71 and the Adobe Trail. Relatives appreciate the caring, professional staff who are available 24 hours per day. The facility offers a wide range of activities including gardening, baking, singing and movies to keep residents engaged. Events like birthday parties, ice cream socials and holiday parties encourage residents to stay connected with each other. Relatives note the spacious apartments with living rooms that are large enough to accommodate wheelchairs. They also appreciate that the facilities are very clean and well cared for.
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