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Buckingham Pavilion

2625 WEST TOUHY AVENUE, Chicago, IL 60645

(800) 558-0653 (Call a Family Advisor)

4.25

(12 reviews)

Offers Nursing Homes, Continuing Care Communities, and Assisted Living

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Reviews of Buckingham Pavilion in Chicago, Illinois

4.25

(12 reviews)

  • Facility

    4.7

  • Staff

    4.0

  • Food

    3.7

  • Activities

    4.0

  • Value

    4.3

Polly Portillo

2

April 16, 2023

I am/was a resident of this facility

Disorganized, poor communication between nurses and patients and inedible food. I was there 5 weeks and had three showers and lost 7 pounds.

RuthD

5

September 1, 2021

I am a friend or relative of a current/past resident

Buckingham Pavilion is a warm welcoming nursing home and rehabilitation center with a very caring staff who gave my mother a sense of family during the 4.5 years she resided there. She loved interacting with the staff and other residents and attending group activities. From Day 1, she was welcomed with warm ‘Hello’s and smiles from all she encountered, from the nursing staff and CNAs to maintenance and food service. All kept her final weeks/days/hours happy ones. I highly recommend Buckingham Pavilion to anyone looking to place a family member in a long term care facility.

Snow Baby

5

March 2, 2021

I am a friend or relative of a current/past resident

Buckingham is What a Nursing Home is Supposed to Be! When it came time to find a nursing home for my father, I was deeply worried that my Dad’s new home wouldn’t be sufficiently caring, clean, comfortable or professionally operated. So, I researched well over a hundred nursing homes across Chicago and the suburbs. I am so glad that exhaustive search enabled me to find Buckingham Pavilion! Everyone was caring, understanding, patient and attentive to my Dad’s needs. This was true of everyone on the team from the receptionists to the nurses, to the escorts, to the maintenance staff. I was never given any reason to worry about my Dad’s level or care or comfort. During my many visits, I saw that he, and the other residents, were happy at Buckingham. Also, my Dad’s room, the dining room and all the community spaces were always kept clean and the residents’ room were significantly more spacious than at other homes. To top it off, one of the owners I frequently checked in with is not only caring, communicative and professional, but a person of great integrity. I could not be more thankful for everything that everyone at Buckingham did for my Dad and my family.

Bill Shulman

5

April 28, 2017

I am a friend or relative of a current/past resident

Thank you for everything you did for my father. I know its a difficult job everyone has. I know that dad really seemed to connect with a lot of the staff, and they connected back with him. The care and concern everyone showed was outstanding, and everyone always seemed to have a smile for him and would usually be able to have him smile back. You always had his best interests at heart as well as the family's. On behalf of our entire family, I want to say thank you again. Be well and continue the good work!

Bill Shulman

5

April 28, 2017

I am a friend or relative of a current/past resident

Thank you for everything you did for my father. I know its a difficult job everyone has. I know that dad really seemed to connect with a lot of the staff, and they connected back with him. The care and concern everyone showed was outstanding, and everyone always seemed to have a smile for him and would usually be able to have him smile back. You always had his best interests at heart as well as the family's. On behalf of our entire family, I want to say thank you again. Be well and continue the good work!

Rebecca Carr

5

August 20, 2013

I am a friend or relative of resident

Buckingham Pavilion is an amazing nursing home and rehabilitation center with caring staff who helped my grandmother with every need of hers. My grandmother always mentioned how much fun she had interacting with the staff and attending group activities with other residents. The rehab staff really helped my grandmother recover from her knee replacement surgery and regain her ability to walk again. I would definitely recommend Buckingham Pavilion to anyone looking to place a family member in a long term care facility or just for some rehabilitation services!

Rosie Johsnon

5

May 19, 2013

I am a friend or relative of resident

My father was a resident at Buckingham Pavilion. He suffered a fall and needed rehab. Buckingham Pavilion exceeded every one of my expectations. Their rehab program helped my father get better quickly and he was able to start walking independently in no time. The staff was helpful and dedicated. The administrators assisted my father and I with any questions or concerns. I highly recommend Buckingham Pavilion Nursing Home!

meecyion

3

January 4, 2012

I visited this facility

This facility located is on the northwest side of chicago. This facility has a bed hold of 200 residents. This facility accepts individuals who are in need of skilled care as well as individuals who have been diagnoised with other health concerns. The grounds of the facility are fair, and a common area is the dinning area. The colors are clean looking,and the residents appear to be connected to the staff. While there I was able to meet some of the medical staff, who were serving the residents with lots of smiles. In general, I would rank this facility a 3 out of 5 stars.

commercesd

4

July 11, 2011

I visited this facility

This is a facility that has an impressive array of services available to its residents, which is why we stopped in to take a look. Our aunt has early stages of dementia. Because this condition is likely to worsen over time, we wanted to find a place that could adequately handle our aunt's needs as time progresses. They also have rehab facilities and many of their residents come for short stays until they can get around on their own. We liked this aspect, as it was clear that the staff knows how to handle any physical or mental situation. The staff was very friendly, kind and totally receptive to our concerns. They assured us that they could handle our aunt, no matter how her condition progressed. We saw a variety of types of residents, including those who were ambulatory to those who needed full wheelchair assistance to get around. There is plenty of staff to check on residents all during the day all around the spacious and well-kept grounds. The food was quite appetizing, with many options to suit all dietary concerns and palates. We sampled some snacks which featured cheese, crackers, veggies and fruit. The menu looked interesting and they also take suggestions from residents, which is nice. Our aunt was impressed with the various activities that the residents and staff participate in. For example, the arts and crafts room had really nice supplies and the book club associated with the local library looked really interesting. The exercise classes include all kinds of exercises, from yoga and stretching, to weight training and more vigorous aerobics. The field trips looked extensive, frequent and stimulating. They also host regular entertainment performances by musicians, actors and dance troupes. The Art Institute has invited residents to attend regular appreciation viewings and discussions. Their own library stocks all types of large print, audio books and films, which are also shown in their theater.

BevDivision

2

June 22, 2011

I am a friend or relative of resident

A friend from church had recently been admitted to reside at the Buckingham Center. A group of us decided to go visit our friend one Sunday after church. When I arrived, the staff at the front desk gave us a bit of a hard time when we were trying to sign in. There were apparently too many of us. So half the group decided to come back later that day. In any case, I signed in and went to see my friend. She was eating her lunch in her room. Her room was simple, with one bed, a side table and a television. We sat down and talked to her for awhile. Suddenly, I heard a staff member yelling down the hall. I didn't exactly know what the yelling was about, but it definitely brought down the mood of the whole place. The facility didn't seem as cheerful and friendly in comparison to other facilities I had visited.

Tommy Orenstein

5

April 2, 2009

My loved one stayed here

My aunt just left Buckingham Pavilion after a short stay for some rehab. I cant thank Buckingham and their staff enough for helping her get better so quickly. The accommodations were great and everyone was so polite.

Rob Lust

5

March 31, 2009

My loved one stayed here

My uncle was admitted to Buckingham after he fell and injured himself. We chose Buckingham because of the location and recent press it received from U.S. News and World Report. I must say I was beyond impressed to see how well they responded to his needs. The nurses and CNAs were very professional and the slew of activities provided keep him stimulated and entertained all day. He made a few friends there and couldn't be happier.

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Services and Amenities of Buckingham Pavilion in Chicago, Illinois

Room and housing options

  • Companion Suites: No
  • Studio Apartments

Dining options

  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Features Extra: Library, Ice Cream Parlor, Gift Shop, Emergency and Non-Emergency Call System at Bedside and Washroom

Medicare

  • Health

    4.0

  • Overall

    4.0

  • Quality

    2.0

  • Staff

    2.0

Medicare Provider Number: 145285
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Buckingham Pavilion in Chicago, Illinois

Buckingham Pavilion is a Senior Living provider in Chicago, Illinois that offers residents Nursing Homes, Continuing Care Communities, and Assisted Living services. Contact Buckingham Pavilion for more details on services and rates.

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