StoryPoint Chattanooga

MaryR

I was very impressed with StoryPoint Chattanooga. I saw their assisted living. They were very friendly and the facilities they had, I thought, were good. They give a lot of freedom. These are the things that impressed me more than anything. It is situated on a very busy road and people are allowed out and they can go in their own car. My husband would not be able to do that but he would enjoy the facility they have. I thought I would feel very safe about it. I was impressed by the lady who took my name when we went there. The place has been redone. I think it was closed during COVID and they had a lot of upgrades done to it. The upgrades were very nice. The living conditions, I thought, were very impressive and the people were nice. Alyssa was more than interested in answering any question I had. She was very prepared and very relaxed and I never once saw her on edge. I'm a retired businesswoman. I knew what I was doing and what I was looking for, but she seemed very light and very quick, and willing to answer in-depth any questions that I had. They said they would probably check my husband in the assisted living level. The only concern I have is if my husband would be there in the standard assisted living, then he would have access in and out of the front door and that would bother me. I was also surprised that they did not do a test on him.

Gail

I visited for my sister. It was clean, neat, and looked very pleasant. I did not meet anybody except the lady who opened the door, let me in, and kind of brought me around; she was nice. The place was lovely.

Denise

Our visit was OK. It was just a little discombobulated. One staff was nice and the other one didn't want to be bothered. The facility had more of an institutional feel instead of a homey feel. The rooms were spacious, the bathroom was nice, and they had a little kitchenette. It's 40 miles from where I live, so it was a little out of my area. The surroundings were pretty though.

sherry702667

I was impressed. They were going to put my mother-in-law in a regular room. The room was further from the dining room, but it was a very homey feeling. The community is a little bit further away from where we all live, but it is nice. The residents seemed happy. They have all kinds of activities planned everyday. They have a library and a reading activity where someone reads to them. They have a piano room where someone plays the piano.

Roberta361545

I visited and it was clean, the staff seemed friendly, and the community was very good. I don't have complaints.

Aaron257278

I have my father here now. It’s not a very large place. He has a nice room next to the outside window. They have other rooms larger than that, but we’re satisfied with it. It’s institutional food, but my father says it’s OK. He has gained some weight, so he must be enjoying it. The staff seemed to be efficient, attentive, and conscientious. They have several activities. They give him therapy, but I don’t think they have a therapy room.

Sylvia H

My mother has been a resident here for several months now. She is able to have her own space while enjoying all the facilities opportunities to socialize. We are thankful for staff!

Tricia12

My uncle moved in three weeks ago. It was very friendly, and it had pretty grounds with a lot of outside places. They have three meals a day that appear to be really good, and he likes it. He has a one-bedroom with a living room, a bath, and a kitchenette. It's very spacious. He likes wine and cheese on Friday nights, and they go out to eat every Friday. I'm really pleased with it so far.