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Reviews of Northlake House
Overview of Ratings
July 31, 2017
I visited this facility
Horrendous. I visited a family member of a friend to drop off some clothing, and was appalled at the appearance of the residents there. Unkempt, filthy building. Strong smell of urine. And I dare say, the staff looked just as unkempt as the residents. Whomever owns this facility should be ashamed, and I am assisting my friend in seeking out a transfer for her grandmother.
April 18, 2012
If you love your elders, this is not the place for them. It is corrupt, dirty, and unprofessional. Residents are not properly cared for (dirty sanitary briefs to the point that a disabled, nearly mute gentleman was noticeably odoriferous and immediately communicated his discomfort and lack of care to an employee that had just arrived for their shift upon the time of my visit.] and residents appear generally unkempt and unhappy with their lifestyle in this facility. It is truly depressing the lack of concern these people show for other humans and I feel certain that if the owner or upper management were aware of the management of their clients, they would be astounded. Do not waste your time directing your concerns to the director/s of this facility as they are as rude and unhelpful as the employees. I am truly disturbed to think that I could end up in a home like this someday.
About Northlake House
Northlake House is an assisted living facility in Charlotte, NC that offers residents independent living options and daily support services.for more details on housing, services, and rates.
Map of Northlake House