Brookdale Charleston Gardens

800 Association Drive/Northgate Business Park, Charleston, WV, 25311

12 reviews

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Reviews of Brookdale Charleston Gardens

based on 12 Reviews

Caring86829250 September 23, 2014

I am a friend or relative of a resident

Emeritus at Charleston is very nice, clean, and peaceful. The staff was very helpful, and I could tell the patients were really taken care of. Their food was well-prepared, and the dining area was very pleasant and clean.

Caring3048 June 26, 2014

I am a friend or relative of a resident

We picked Charleston Gardens because that's what my aunt wanted. The rooms are fine. They are clean, neat, and suitable. The bathrooms are very safety-oriented, too. They clean her apartment once a month. She has a living and dining room combined and a bedroom separated from the rest of the living facility. It is very nice. Their activities are very good there. My aunt has gone to a lot of their activities. They go to Wal-Mart every Monday. They go out to lunch somewhere every Friday. The staff is wonderful. They are just very good with her. They are just really good. It seems that all of them enjoy what they do. They are very attentive to the residents. Their dining facility is restaurant-style dining. Regarding food though, some days she likes what they have, and sometimes she doesn't.

Ruloff December 28, 2013

I visited this facility

I made a visit Emeritus and I liked the place. But I was just not ready for it. I liked the rooms. They were nice. The place is great. The just wished they had better views. The physical location was on top of the mountain, which was a lot better. The place itself was a five, if it had a better view I will make it a five plus. The staff was very friendly. I would recommend them to others.

debpat51 October 16, 2013

I visited this facility

Charleston Gardens is "ok" but overpriced compared to similar facilities. Care is fair; huge turnover of staff and terrible meals. The enormous capital expense for remodeling should have bee spent on hiring a dietician to ensure proper nutrition. Every resident is upset about the horrible food - not just poorly prepared but skimpy portions and poor nutrition. Concerned - I take extra food to my parents.

Teresa21 September 27, 2013

I visited this facility

I visited Emeritus at Charleston Garden and I saw that there were a lot of people sitting in wheelchairs. They seem that they are a lot older than my parents, so they won't like the place if I put them there. The place looked worn out and run down when I went there, but I believe it's going to be renovated so I'm sure it would look much better. The staff was pleasant. The lady who sat down and talked to me was very nice. The rooms were too small and the little kitchenette was way too small. I would recommend this facility if their parents are wheelchair bound.

Linda62622650 June 12, 2013

I am a friend or relative of a resident

My aunt has been in the Emeritus at Charleston Gardens since March. I've been'there only a couple of times, but every time the place has been clean, it smelled fine, and I saw people helping clients. My aunt seems to be well cared for. I would call any time to check on her and if she's available close by, they will even let her speak to me on the phone. We are very pleased. I guess what I liked best was their friendliness towards the family. They always welcome and accommodate us. Like today was my aunt's birthday and when some of her friends from the women's club came and brought cupcakes for all the patients in the ward, they allowed the use of a special room to have this little celebration.

monkymnc July 11, 2012

I visited this facility

I spent a lot of time at Charleston Gardens due to my grandfathers admission there. We admitted him due to his dementia and thought that we were no longer fit as a family to remain caring for him. In the 9 months he was there he was treated greatly. He got along with all of the staff and even became close friends with his roommate across the hall. Now he is a better place but I'm glad that Charleston Gardens to make his last year with us a good one.

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From Brookdale Charleston Gardens

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

Features of Brookdale Charleston Gardens

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Location of Brookdale Charleston Gardens

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