Brookdale MacArthur Park

111 MacArthur Drive, Cary, NC, 27513

10 reviews

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Reviews of Brookdale MacArthur Park


based on 10 Reviews

Caring89206850 April 18, 2015

I visited this facility

We went to Carolina House, and I thought that they were more amenable to having people that were going to be coming in when they had more need of care. The staff seemed efficient. She was trying to answer all our questions, so I thought she was very good. What she showed us I thought was lovely -- sunroom, TV areas. They had just finished a music program. We also saw the place where the people would eat.



Alan18 December 22, 2014

I visited this facility

Carolina House is excellent and inviting. They have central dining area for everyone, it wasn't so big, and it is clean. The room is cozy. It is not too big. The surrounding is well-kept, and it is about a 20-year-old facility, but it doesn't look it. They keep it up-to-date and renovate it. The staff is professional; they dress well and work well.

With the care, the long term administrator, clean facility, and adequate room, the combination of all of these is the reason why we choose it.



Caring97880850 November 24, 2014

I am a friend or relative of a resident

My husband has decided with Carolina House of Cary. We’re just very pleased. It’s very clean. He’s in a companion room; there are two beds, two chests, two bedside tables, a recliner, and there’s a bathroom inside the room. All the staff is very knowledgeable and very friendly. My husband is happy so it’s OK. He’s been there only a couple of weeks, so I can’t tell much about the activities. They mentioned and gave me a calendar of activities, but at this time, he doesn’t need them. He’s going to therapy three times and seven different ones. I haven’t eaten there, but he likes the food and the dining area. They have choices when they go. We are impressed that everybody knows his name, and he’s able to get around. They have a living room facility, a sun room facilit,y and different large areas that he can go to; he doesn’t just stay in his room.



Caring92274550 August 13, 2014

I am a friend or relative of a resident

He is at the Carolina House of Cary. He’s been there since the beginning of June. It did not go smoothly as we hoped initially. My dad’s needs are greater than an average person who is going to assisted living. So he had a couple of fault in the beginning and some issues. He buzzes for a caregiver to come and it takes 20 mins before a caregiver could come. However, the staff and the management are responsive now. They’re all nice to him and they talk to him. It has gotten better. Overall, it’s a nice facility. I picked them after I looked at several because it has a homey feel more than an institutional feel. When you go in there, they have a library and little living spaces. He has a nice sized room. They do have activities in the activity room. The biggest thing to me is the response time and the call system. He has a tiny call button and he doesn’t see it well. He pushes it and if they don’t come, he pushes it again for 6 times and he deactivates it. I’ve asked them if we could get a different kind, something bigger. The tiny red light comes up and I can’t see the light too. That was something I suggested to them. Some areas would be a 5 but some areas would be lower. However, I am satisfied and I’m not moving him.

Provider Response

Thank you for taking the time to share your thoughts. We are happy to hear that your father is enjoying the community! Your feedback is always appreciated and your concerns regarding the call system and response time will be reviewed.



Caring84040350 May 10, 2014

I visited this facility

I didn't like Carolina House much. During the tour, the lady was really nice. But I don't think the other staff was nice as she was. The rooms in the assisted living part were pretty small. It's much closer to my home.


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From Brookdale MacArthur Park


Brookdale MacArthur Park provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.

Features of Brookdale MacArthur Park


Technology and entertainment

  • Cable TV in resident's rooms

Features

  • Beauty/Barber shop
  • Computer room
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • Transportation for residents (shuttle bus or similar)

Dining options

  • Some residents have in-room kitchenettes
  • Meals in a shared dining room

Guest services

  • Guests can attend meals
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens

Health services

  • 24 hour nurses: Available during business hours; some availability outside of business hours

Licenses

  • State License(s): HAL-092-027

Location of Brookdale MacArthur Park


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