Reviews of Villas of Holly Brook - Herrin | Carterville, IL
Jenny16 August 14, 2015
I am/was a resident of this facility
We did live in Villas of Hollybrook for a year. For our purposes, it was mostly disappointing. We could not get specific help with any of our dietary needs. They were unwilling to bend or even provide for us anything that we needed. My husband is a vegetarian, and they said in the beginning that they would work with us in terms of keeping meat out of a portion of whatever is on the menu or provide an alternative for him. That's what they said when we moved in, but we did not find that to be the case at all. The original company that owned it sold it to Meridian, and Meridian is an investment company. It is not a healthcare company, and it was clear right away that their greatest goal was to make money, so they cut staff, and when some staff left, they didn't replace them. They put everybody into this cookie cutter service of what they would provide. I know the other residents were not happy also with the food company that they chose. It was a lot of high fat, high starch, lots of carbohydrates -- it was terrible. The food just ended up to be a real problem.
It's an absolutely gorgeous building, and the setting in the initial impression is that it's very high end, but that's where they put their money. There's no soundproofing to the rooms. The doors all slam. They don't have any soft closing doors. They had a broken door at the front that was never fixed properly the whole time we were there. The carpeting was just a joke. The apartments had a very good floor plan, but the biggest problem was there was absolutely no effort made for soundproofing. The amenities completely geared towards women, so the men were left floundering. There's opportunity to get out into the community, but they were not willing to schedule or help people schedule any kind of alternative transportation. There was transportation in this area, but they kept telling people that it wouldn't come to Hollybrook, and that's a lie. I scheduled it for my husband with no problem at all.
We've actually made some visits because we made some very good friends there and found our friends essentially declining because they're not getting good nutrition. They're upset with the way things are handled, the turnover of staff, and the difficulty in scheduling their appointments. The three people -- which are all management -- that take people to and from appointments also have office jobs to do, so they're really stretched, and it's wrong the way that they don't have some transportation other than the management staff. It's really upsetting to most people.
Caring101720150 November 15, 2014
I visited this facility
The Villas was a beautiful facility. They were very good; they were very clean. It’s just they were a little bit pricey and they were private pay, so it wasn’t going to fit in to the scheme of things for us. The staff all seemed very nice. The apartments were a nice size. The only thing about those apartments is they did not have any sort of cooking, so that’s one reason why we didn’t particularly care for them.
From Villas of Holly Brook - Herrin
The Villas of Holly Brook is the premier assisted living community for senior adults in Southern Illinois, managed by Meridian Senior Living, the national leader in providing quality care for seniors. The community offers 1BR & 2BR apartment floor plans, with deluxe 2BR apartments available. Staffing includes a 40-hour/week RN on site and CNAs to provide support with activities of daily living. Our community offers gracious residential living in a home-like setting with a dedicated and knowledgeable staff available 24 hours/day to meet the personal needs of each resident. Prospective residents and families are encouraged to tour and have a free lunch or dinner as a way to get to know the community. Engaging residents and staff will do everything possible to make a visit special as a sample of what living at The Villas of Holly Brook will be like.
No one really wants to leave his or her home, however the residents living at The Villas of Holly Brook often say, “This isn’t home, but it’s the next best thing to home.” Our job is to make it the most comfortable, secure, and enjoyable home possible. We are privileged to serve, protect, and enrich the lives of some very special individuals. It is a privilege we take very seriously, and would be our pleasure to welcome you as our newest resident. For details, more information, or to schedule a personal tour, please call today.
No one really wants to leave his or her home, however the residents living at The Villas of Holly Brook often say, “This isn’t home, but it’s the next best thing to home.” Our passion is to make living at The Villas of Holly Brook the most comfortable, secure, enjoyable home possible. We are privileged to serve, protect, and enrich the lives of very special individuals. It is a privilege we take very seriously, and it would be our pleasure to welcome you as our newest resident. We are happy to provide more information, excited to provide a personal tour, and eager to receive your phone call. When you visit you will find that our community has a beautiful lodge-like atmosphere, with a small town family friendliness, combined with big time hospitality. Residents look out for one another and staff and residents support each other. Every resident remembers what it was like to move into a new home, so all current residents reach out to a new resident to make the tr ansition to The Villas of Holly Brook a successful one.
The Villas of Holly Brook employs a full time Activity Director. Activities are very diverse, and everyone is encouraged to attend as each person chooses. We won’t knock on your door to remind you of an activity that you have not chosen to participate in. We will, however, remind you to attend those activities which are your favorites. A monthly calendar is provided to remind everyone of activity dates and times. Examples of current activities are as follow: Bingo, coffee hour, morning devotion, Church services, special Communion services, Jeopardy , blackjack, card games, word games, crafts, monthly birthday party celebration, baking activities, chair exercises, exercise equipment use, nails painting, karaoke, shopping trips, and more. One of the most exciting features of The Villas of Holly Brook is the live entertainment presented for residents’ enjoyment by local volunteers from colleges, high schools, violin classes, dance classes, etc. We have enjoyed Christmas caro ling, country music, opera, and cabaret, and almost any other type of music you may think of. We enjoy inter-generational programs with a wonderful local daycare for children. If a resident moves in who has a hobby or interest that we are not currently engaged in, we will work together to start that activity and promote interest among our current residents. Prospective residents, friends, and family members are welcome to attend all activities.
- On-site beauty salon
- Cable TV available in all apartments
- Private bath in each apartment w/step-in-showers
- Complete dining program (3 meals & snacks daily)
- Transportation provided
- Building & grounds maintenance
- Full-service housekeeping
- Comprehensive activities & social program
- And much, much more…
What Makes Us Special
Prospective residents and families are encouraged to tour and have a free lunch or dinner as a way to get to know our community. Engaging residents and staff will do everything possible to make a visit special.
Features of Villas of Holly Brook - Herrin
- Minimum Rate $3431/month
- All Inclusive Rent
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites We Do Offer Companion Suites.
- Minimum Age 55
- Pets Small Pets Allowed.
- State Licenses 5104580
Location of Villas of Holly Brook - Herrin
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