Amber Court of Pelham Gardens

DEM

The individual at Amber Court of Pelham Gardens who conducted the tour was informative and pleasant. The main parts of the facility were attractive. But the rooms looked a bit older and small and probably needed updating. Most of the rooms had 2 people sharing a room. So, they would each have their own bed and their own dresser. They could certainly decorate the room that they wanted, and then the bathrooms were in their rooms. They had a couple of single occupancy rooms. They were small rooms where a twin bed would fit. The main areas had been updated and very nicely decorated. There was one large community room with a TV in it. And so, a lot of the residents were sitting and watching whatever program was on. In that room, they had a chart posted with activities for the week. The day was not tightly scheduled with things to be done. There was a large dining room and the residents were assigned a table. There was a library, but the only person I saw in that room was the unofficial librarian, who was one of the residents. They had a medication management office, a small office where the residents and the assistants could go and get their medication. They would charge additional fees if someone wanted to have his own cable TV in the room or a telephone in the room. If they wanted a small refrigerator, that's an additional cost. The 2 admissions people that I talked to were very nice and very helpful, and they were excited about the program and about the residents who live there.

ReviewerFC021623A

There was nothing I liked about Amber Court of Pelham Gardens. It was not very clean. It was small. The person that helped me walk through seemed nice and informative. My mother didn't like it either. She walked in there and then within 10 minutes, she was like, "I want to go." It didn't smell right. It looked old. They had one big room where everybody watched TV. That one big room was attached to the dining room. To me, it was very small and very cramped. It looked like there was nothing outside if my mother wanted to sit outside in the sun. They were nice to me and they were nice to mom, but all I met was the person that gave me the tour and the front desk. There was nobody else really else around. I didn't see many amenities. It's next to a couple of nursing facilities, so it's kind of off the beaten path from the highway. God forbid someone has dementia or Alzheimer's and they get out the door, they're going to wander into homes that are there, and a street that's wide and open and cars do fly through there.

Victor

The only place we saw was the Amber Court of Pelham Gardens. They have private rooms, which I thought was nice, but it is expensive. I'm only realizing now that I cannot afford it, so I would have to share a room with someone I don't know. However, I think that Amber Court of Pelham Gardens was a place that we were definitely considering. It was clean. The person who walked through with us was very nice and very informative. We saw that they did have activities. We didn't see exactly what they were, but I saw they did have activities. I know that you can leave the grounds and walk around, which is a plus. It was a very pleasant tour. The place was clean outside and inside. I think there was a gym and a salon.

Charles

I toured Amber Court of Pelham Gardens. The layout was nice. I don't know exactly what to say about the staff because they seemed to be very busy. The place was kind of crowded. It's pretty good, it's very busy though. Maybe they need more staff. They have lounge areas on every floor and one major big lounge room on the main floor, which was crowded. They have different areas. They have places where they could sit comfortably or sit together with masks. The living areas were good. They were nice and clean. They had staff working. The people were playing cards. Mostly they were just sitting there watching TV waiting for other activities to get started. But I didn't pay too much attention to that; I just saw the workers bringing people back and forth from the area. The facility is so crowded. The staff might be a little bit on the par to keep up with everything. It seemed like they were taking care of the people there, but I didn't get to see much interaction with them. The ones that were upstairs on the floor in their little social lounge there, seemed very comfortable and very happy. I didn't get to see much staff intermingling with them.

dislikethisnursingfacility

I'm a friend of a resident at this assisted living facility. This facility is in need of new management. I visited on several weekends and the meals on the weekend are always the same grilled cheese and a soup. The other issue is they always lose the residents clothes regardless if they're labeled with the residents name. That's very irresponsible and unprofessional, and yes I did experience seeing bugs and mice crawling on the residents beds. I was in shock. The employees that work there should be ashamed, starting from management all the way to lowest position.

giuliana

I am a relative of a current relative living at Amber Court, in the Bronx. The place is absolutely discussing.They try to keep the entrance looking good,but its nothing like what it seems to be at the entrance.The place always smells of urine, its filthy,theres bugs ,and much more. The staff is very nasty,they treat those poor people like animals,no I take that back! animals are treaded better!! If you can try to avoid this so discussing place!!