Brookdale Brandon Brandon, MS

140 Castlewoods Boulevard, Brandon, MS, 39047

Reviews of Brookdale Brandon | Brandon, MS

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January 03, 2015

By Disgusted Daughter UGH!

I am a friend or relative of resident

If I could give negative stars, I would! My mother was in this facility for 9 months and ended up in the ER 4 times and I was called in the middle of the night to 'come get her' twice! They were not trained (self admittedly) to redirect her as needed. She has Alzheimers and must be is part of the disease! If they are a memory care facility, shouldn't they be able to care for people with Alzheimers? Do not put your loved one here!!
Provider Response

We appreciate you sharing your concerns with us. Please be assured that the safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families and friends. We would welcome an opportunity to discuss it with you personally and hope you will call us at 877-400-5296.

April 30, 2014

By Diane81195250

I visited this facility

We chose Heritage House (Emeritus) because of good recommendations. The rooms are very roomy. I like the professionalism of the staff. They are very positive, experienced, and caring. I ate there, and the food is good. They have lots of good activities like bingo, movie time, trivia, and game time, and other good, stimulating activities.

March 31, 2014

By Mary27979150

I visited this facility

The environment of Emeritus at Heritage House seemed pleasant and clean. However, I didn’t go on a tour. I just basically talked with one of the representatives in the office. He gave me all the information that I needed. He gave me the cost and explained the procedure for respite care. However, I really don't know if they were helpful, but somehow I didn't get the feeling of being encouraged to pursue an application there because they referred me to the other Emeritus.

December 28, 2013

By Caring74945450

I visited this facility

I had been to Emeritus. The place was fine and it seemed to be clean. It was very pleasant and set up nicely. It seemed to be homey like you would want it to be. The ones I had been in contact with were very personable, friendly and helpful.

October 26, 2013

By caring102813

I am a friend or relative of a resident

I'm taking my mom out of Emeritus at Heritage House because they are over charging and not delivering the care that she needs. Since Emeritus took over, they don't deliver that care. They just kept raising the bill. Mom has been there for five years, but since Emeritus took over it went downhill. Everything is substandard. They don't clean her room properly. They live in filth. Their stuff is smeared on the walls, on her toilet, on her chair, on her bed. I am hoping that they do better.

March 29, 2013

By wanda2

I visited this facility

We've looked at 3 places to move my mother into, but we still haven't made a decision as to where we are actually going to move her. We visited Emeritus at Heritage House, but it was on a Sunday afternoon. We didn't get to look at any rooms or discover anything about their activities because there wasn't anybody to give us a tour. We just walked around and looked at the general area. It was a nice facility and the nicest of the 3 in terms of facilities and amenities.
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About Brookdale Brandon

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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Brookdale Brandon

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