American House Coconut Point
8460 Murano Del Lago Drive, Bonita Springs, FL 34135
(800) 558-0653
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Reviews of American House Coconut Point in Bonita Springs, Florida
Louis
5
|
December 10, 2023
American House Coconut Point was more cosmopolitan with like an apartment building. They had all services, independent, assisted living, and memory care, all in one building and I think that was a big asset. They had a movie theater, an exercise place, and swimming pools. It had a lot of amenities. We only met the woman, Nancy, who showed us around the facilities and explained all of the differences and she was good. They had a pool table, a library, and a spa.
Karen
5
|
May 7, 2023
We toured American House Coconut Point yesterday. It's very homey looking, very aptly named for an American home. Nice wide corridors. My husband is in a wheelchair, and you didn't feel like you were cramped in. It had a beautiful atrium in the center. It was built in a circle, and it had a beautiful pool with a long walk-in gradual, probably 20-foot-long ramp. And it had beautiful furniture and beautiful carpeting. The one-bedroom apartment that we looked at was beautifully finished and completely redone. Apparently, they do that after everyone leaves. You have to pay $3500 for capital investment, and they use that every single time to put the room back in its original condition. The person who was taking us on the tour was very professional and took time with us and showed us everything. And that was very competent. The welcoming staff was very nice. We talked to a few residents and asked them how they liked it and they seemed to indicate that they liked it. It has a 200-person capacity and supposedly there's only one one-bedroom available. I saw the dining area and the menu, it's very nice. Apparently it changes every day. Supposedly they have a five-star chef, but they said they don't need to have people try the food. They have more than enough people that live there that are happy. And if they weren't happy with everything, they would leave. You don't have to sign a contract. You can leave at any time. It's a month-to-month situation, which also makes me a little nervous, which means that if they don't have a nursing facility, they basically can kick you out if you get beyond their capability. You have to be evaluated to determine the level of care. There are four levels.
Provider Response
Mary
5
|
April 18, 2023
American House Coconut Point was very nice. What stood out to us was the fact that you didn't have to tell them what time you wanted to eat dinner. The living atmosphere was very nice. They had activities, but we didn't stay long enough to see them. We saw the pool and the gym because we're interested in those. It was very clean, too.
Provider Response
Bette
3
|
February 24, 2023
My father is a resident of American House Coconut Point. The food seems to be very good. As for activities, I usually go on weekends, so there's not much happening. However, the staff is pretty good. Most of them are very attentive. They also have a big outdoor courtyard, which is nice.
Provider Response
GB
3
|
February 8, 2023
My parents have moved to American House Coconut Point. The bad news is, the overnight staffing is severely short. They're mostly temporary people who don't know the routine, who don't know the residents, and who don't know the facility. So the response time is way too slow. For my family, that's critical. The call system is inadequate. For example, my parents rang the bell for some help, which they did during the middle of the night, and we were told that all the staff had pagers, but the nighttime staff did not have any pagers. They've had to check an iPad to see if they've been called, they didn't even know that my parents had called for help. So the nighttime was a mess, very poor, and we're addressing that with management. They said that they're working on it, but when we moved my parents in yesterday, they gave us a wonderful orientation, said that everybody had a pager and they'd know immediately if my parents needed assistance or had questions. And then today, after an abysmal night, they said that that "That system isn't up and running yet, and we're still working on the technology, and a lot of the staff at night on your parents' floor is temporary help so we haven't gone over it with them. That's not acceptable. When you're accepting fragile people, people who need help, people who are paying thousands and thousands of dollars, it's not safe and not acceptable. The positive point is, the food is delicious. The chef is excellent, very accommodating, and takes care of my parents' dietary restrictions. The facility itself is beautiful and the neighbors there are very, very nice. There was a cockroach that ran right across the bedroom floor when they moved in yesterday, which was a terrible way to be welcomed. In Florida there are bugs around, however, that unit has just been freshly painted, carpeted and deep cleaned, and that should have been addressed. We are staying very, very close. Last night, when my mother hits the call bell, she then called her grandson. He got dressed, drove eight miles, got in through security, rang the bell, and was up to the room, but no one had responded yet. It shouldn't take more time for the staff to respond in-house, than it does for my son to get there from being in another location. But aside from the nighttime coverage, my parents are happy to be in a well-lit, well-appointed, beautiful place. They enjoy the neighbors, they're happy socializing, they're happy with the meals, and with the laundry facilities. Staffing is an issue with many places, but they were not upfront with us about that last night. It's different during the day and night.
Ilona
5
|
July 27, 2022
American House Coconut Point was a very nice place. They're more upscale looking than the other one I visited and nicer. They had very nice people. We felt welcomed. Everything was clean and looked like it was either a brand new place or remodeled. They were super nice to us. The rooms had a full-size kitchen, and they're very nice.
Provider Response
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Costs for American House Coconut Point in Bonita Springs, Florida
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,740
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,640
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$6,790
Starting Price
Services and Amenities of American House Coconut Point in Bonita Springs, Florida
Costs
- Rent Plus Care Fees
- Fee Structure Extra: We offer a month-to-month rental
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We offer companion suites
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
About American House Coconut Point in Bonita Springs, Florida
Thoughtfully designed with you in mind, American House Coconut Point provides the ultimate in luxurious Florida senior living.From the moment you walk through our front doors into the stunning three-story atrium, you will feel right at home. With a host of world-class amenities and services, and well-appointed studio, one-bedroom and two-bedroom apartments, offering Independent Living, Assisted Living and Memory Care through our proprietary Love is Ageless® program. So, as you age, we are able to provide the level of care you may need in the future.Whether you choose to gather with friends for a Happy Hour cocktail, or invite family for dinner in your private apartment, you can do it all at American House Coconut Point.
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