Brookdale Castle Hills Assisted Living

5955 Castle Drive, Boise, ID, 83703

Reviews of Brookdale Castle Hills | Assisted Living

Overview of Ratings

16 Reviews

August 24, 2014

By Elaine21

I am a friend or relative of a resident

I moved my sister to Emeritus last July 9th. The staff was very friendly and easy to work with. She was able to get a one-bedroom apartment -- they only have a few of those, so she was able to get a bigger room, which I appreciated. Most units are studio deluxe apartments. They have religious activities and outings every so often to visit some place. They have the usual Bingo as well as arts and crafts.

April 30, 2014

By Caring83109150

I visited this facility

Emeritus at Summer Wind seemed very clean. I was impressed with this facility. The people there were very friendly and very informative. They gave me a lot of good information. They did a very nice tour and explained everything about it and how it works. They also gave me a cost breakdown. They all provided it in a very friendly way. They had basically kind of like a large bedroom with a bathroom and a little sitting area. Some of their apartments did have a small sink and a small kitchenette. However, the facility wasn't what I needed for my parents.

March 26, 2014

By Caring80486050

I am a friend or relative of a resident

The staff, as far as the tour went, was excellent, but I wasn't a big fan of Summer Wind. My mother wanted to be there because she's familiar with the neighborhood, and it's right across the street from her church. The rooms are adequate, and they appear to be clean. The food is institutional. Since Mom has been there, the staff have been helpful and friendly. But it probably wouldn't have been the facility that I would have selected.

February 27, 2014

By Caring77304050

I visited this facility

I visited Emeritus and I don't think it was very clean. Everything seemed very cluttered and there were a lot of stuff around, which was the biggest turn-off about the place. They had open doors where you could see residents inside. It could use updating. However, the staff was very nice, friendly and accommodating though not as enthusiastic as in some other places. Everybody seemed clean and in good spirits.

December 24, 2013

By Elizabeth L

I am a friend or relative of a resident

Summerwind staff was warm and encouraging when evaluating it as a home for Dad. As a Medicaid patient, Dad's accommodations were limited due to restricted funding. That we understood and expected. However, the room he shared was disproportionately divided in favor of the incumbent resident and staff was reluctant to adjust the partition to even out the space. Additionally, staff goes along with an unwritten policy that is driven by residents to enable residents to develop and support cliques. At more than one occasion, when Dad tried to sit at a new table to meet new people both residents and staff asked him to find another seat as the table he initially chose was "designated" for another resident. My suggestion is staff work with residents -- current and incoming -- to devise a more welcoming atmosphere. Social involvement is critical for individuals at this stage of life and we were left with the feeling that administration overlooked unspoken segregation because of anticipated objections by those who had been with the facility for some time. Bottom line: for the first few months Dad found himself sitting alone at meal times.

June 07, 2013

By Lara1

I am a friend or relative of a resident

Summer Wind was a very nice, clean and fresh place. It was close to us. The people are very friendly and helpful. My husband got a shared room for his mom there because she's in Medicaid. My husband said the food is good and mom-in-law likes the food there too. There's a hair-cutting facility there and they take the residents to stores and restaurants. Overall it's very nice.

February 22, 2012

By Ryanne

I am a friend or relative of resident

Food is awful looking, mushy greasy, and nothing fresh. I tasted it. Staff pleasant but quite incompetent, unable to keep records well of residents or give reliable information to outside services. ie doctor ordered physical therapy. Communication between services and departments there are poor to non existent. Laundry ruins and looses clothes even if they are labeled. Is clean looking when you walk in, but resident room was dusty on the dresser and bookcase and appeared to not have been dusted in several weeks. Definitely would not recommend this place to anyone who cares about their family member.

September 29, 2011

By specialhera

I am a friend or relative of resident

Nutrition is an issue at this facility. Few home-made soups and few fresh fruits and vegetables are served at meal time.
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    About Brookdale Castle Hills

    We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

    Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

    Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

    Amenities and Services
    • Daily assistance with bathing and dressing
    • Medication management
    • Dining assistance and special diets
    • Assistance with reminders and redirection
    • Escorts and assistance with walking
    • Emergency response call system
    • Housekeeping
    • Laundry and linen service

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