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Truewood by Merrill, Ocean Springs

1260 Ocean Springs Road, Ocean Springs, MS 39564

(800) 558-0653 (Call a Family Advisor)

4.76

(21 reviews)

Offers Assisted Living
Top rated on Caring.com

2017, 2018, 2019

View More

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Reviews of Truewood by Merrill, Ocean Springs in Ocean Springs, Mississippi

4.76

(21 reviews)

  • Facility

    4.7

  • Staff

    4.6

  • Food

    5.0

  • Activities

    5.0

Top rated on Caring.com

2017, 2018, 2019

View More

Norma

5

February 8, 2024

I visited this facility

I went to Truewood by Merrill, Ocean Springs. They were beautiful, but for the money that we were paying, they didn't offer as many services as the other place did, and it was farther away. The staff was beautiful. They did a great job showing us around. But it wasn't as personalized, and it was a lot older. Even though my mom's going to be 90, she's a young 90, and the people there were mostly really older people. They offer two buffets and one sit-down meal. They would serve if they needed to serve. They had a living room, a theater room, a library, and a big eating room. They're the same things, but for those services, everything you added on was extra dollars.

Provider Response

Hi Norma, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.

TC

3

April 19, 2019

I visited this facility

The Gardens' personnel and the individual who gave the tour were very professional and provided all information and answered all my questions very well. You have your basic monthly fee, but anything above that is extra. If you have any problems at all, the overall package dollar amount goes up very quickly. The rooms were adequate in size and well-maintained. They had art projects and a few other activities, but they seemed very limited. They offered meals. The place was very clean, and the décor and furnishing were nice. The biggest drawback was the amount of outside area.

Margaret

5

July 30, 2018

I visited this facility

The Gardens was nice, and the residents liked it there. We ate lunch in their dining area the day we visited, and the food was good. The staff and the people seemed nice. It felt like a nice place overall.

Toni

5

July 20, 2018

I am a friend or relative of a current/past resident

They take good care of you in The Gardens, and the staff is very helpful. I'm in a room with a bath, but they also have 2-bedroom units with a private bathroom, and there are smaller rooms that share a bathroom. The food is great here, we have all kinds of crafts, and there's a bus that take us to places like the Walmart; they keep us busy. The grounds are well taken care of, and they have grass cutters that come twice a month. It's just a very well-maintained place.

Provider Response

Dear Toni, Thank you so much for taking the time to provide us with this great review! We're extremely happy to see you received such exemplary service from us and we promise to continue this level of service in the future! Sincerely, Team The Gardens.

Don

4

February 10, 2018

I visited this facility

The Gardens is in a great location. The manager was nice, polite, and thorough, and the personnel was super. They do the interview to see what level of care you need since they can't accept you if you can't take care of yourself. It's so discreet and personal that you won't realize that they're taking an exam or interview. They were great. They had bingo and group activities, like card games.

Provider Response

Dear Don, Thank you so much for taking the time to provide us with this great review! We're extremely happy to see you received such exemplary service from us and we promise to continue this level of service in the future! Sincerely, Team The Gardens

jackieosms

5

June 28, 2017

I am a friend or relative of a current/past resident

This is a wonderful forever last home for our mother. The staff and nurses are wonderful and caring. The nutritionist and kitchen staff are very accommodating. The food is good and balanced. We were able to furnish and decorate her little apartment so pretty. There are activities every day all through the day. I am really pleased.

Stephen Green

5

June 14, 2017

I visited this facility

I was asked to check out places for my friend's father who lived in the area and someone I knew recommended the Gardens. I did not know what to expect. I got to the Gardens and everyone was so friendly. I took a tour and the rooms seemed nice but what really got me was the food. It looked really tasty and smelled even better. The people at the tables in the dining room seemed happy and seemed like they were enjoying each other's company while they were eating

Provider Response

Thank you so much for taking the time to leave feedback for our team! We strongly believe that the power of caring and thoughtfulness is what helps make The Gardens special for so many people. Thank you again for sharing your experience and for the opportunity to provide excellent service in the future! Sincerely, Team The Gardens.

kathrine574753

5

May 30, 2017

I visited this facility

The Gardens was a beautiful place, and the staff was accommodating. The environment was pleasant, but the price tag was steep. I really liked it, and it was an assisted living arrangement. The bed area with the closet and the TV was separate from a little sitting area which I really like. In between the 2 areas was a small area with a little refrigerator large enough for drinks, and it's very nice. One thing I didn't like was the fee for the medicine pass was not included in the price that we were quoted. It was a thousand dollars more, and I was not happy with that, and I felt that was dishonest. They should people upfront so they don't waste their time. Even though I was disappointed with the financial part of it, the place was beautiful, the staff was very professional, and if had we had the finances, my loved one would be there.

Provider Response

Thank you so much for taking the time to provide us with this great review! We're extremely happy to see you received such exemplary service from us and we promise to continue this level of service in the future! Sincerely, Team The Gardens.

SusieD

5

March 29, 2017

Other

My best friend's mom needed assistance quickly and the staff there really went above and beyond to answer questions and get the assistance she needed. They efficient and moved quickly.

M Dickinson

5

March 21, 2017

I am a friend or relative of a current/past resident

I have been taking care of a resident for approximately one and a half years-running errands for him, taking him to the doctor, etc. I interact with the staff at The Gardens almost daily. They are always patient with the residents, very caring, and very friendly. I know quite a few of the residents, and they are always laughing and joking with me and others. Obviously, they are happy here!

Imjg

5

February 15, 2017

I am a friend or relative of a current/past resident

The Gardens staff makes you feel like family. They truly care for the residents and it shows. Couldn't be happier.

JOHN-JOHN

5

February 14, 2017

I visited this facility

Great facility and care. Love it

Regina056111

5

October 21, 2016

I am a friend or relative of a current/past resident

The staff at The Gardens is very attentive. My mother is extremely happy there, and she has met friends. She enjoys the food, and they're very helpful in bringing her a plate because she gets really nervous in the cafeteria, but they do make sure they bring her a plate, and the food seems to be fine. It's conveniently located to my sister and myself, and when we got there, we liked it; there really was no need to go any place else.

S. Alan

5

December 2, 2015

I am a friend or relative of resident

The Gardens has been providing excellent care for a family member for well over 3 years. I highly recommend the facility as management and staff are very friendly and do an outstanding job. Many of the rooms are fairly new as they recently expanded about two years ago. There are also plenty of activities for residents and fantastic meals. I definitely recommend The Gardens Senior Assisted Living Home.

R. Tullar

5

November 24, 2015

I am a friend or relative of resident

The Gardens Assisted Living has simply put, made a huge difference in my Parents (Ernie and Adele's life and in our families life. I live in Savannah and knowing they are taking care of is huge to me. My dad was supported and encouraged to get his VA Benefit which has helped hugly. From Jodi, the GM, to Shrika the head Nurse to all the staff, they are the best, it did not start that way. What changed, new Ownership and Jodi's Leadership! I can't say enough about it. She is the best!!! Warm Regards to all, Robert, CPM

Provider Response

Thank you so much for the kind words and encouragement! We LOVE and enjoy your parents being a part of The Gardens family! It is our pleasure to assist the family with their care and promote enjoyment at this time in their life. YOUR parents are what makes The Gardens SO special and such a fun place to be daily!

DallasCEllis

5

November 24, 2015

I am a friend or relative of resident

The Gardens took wonderful care of my grandparents. The service was great and had a very friendly staff! They definitely felt like they were at their home away from home!

RJS

5

August 31, 2015

I am a friend or relative of resident

We love the Gardens! It has a very warm, homey atmosphere. The staff is friendly and they try hard to accommodate the residents and plan fun and interesting activities.

Gordon Nelms

5

August 27, 2015

I am a friend or relative of resident

Made us feel welcome from the first day. Entry process was easy, everything was explained and I was assured they could answer any questions any time. Administration and Staff were exceptional and easily accessible. I feel comfortable having my wife at this facility.

Mister T

5

August 19, 2015

I am a friend or relative of resident

Wonderful atmosphere. Very clean. Kind and caring staff that goes the extra mile to make sure its residents needs are fully being met.

Caring84147550

4

June 19, 2014

I am a friend or relative of a resident

We were in a bind, and we knew the owners of The Gardens, and they were able to accommodate us immediately. It really worked out well and we were very happy with it. We got my parents an apartment. I really enjoyed the food, and I sat with them for a meal. People come in and play music, they have games like Bingo, and they have movie nights and church services.

Mary80485650

4

April 16, 2014

I visited this facility

I went to The Gardens at Ocean Springs and it is very nice and very professionally-run facility. They have nice accommodation and nice dining room. They play bingo, do sing-a-longs, but my mother is not a social person. She has dementia so it’s not really the place suited for her. If I was an elderly, I could move in here and I could mingle with other people.

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Costs for Truewood by Merrill, Ocean Springs in Ocean Springs, Mississippi

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,195

Starting Price

Services and Amenities of Truewood by Merrill, Ocean Springs in Ocean Springs, Mississippi

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

About Truewood by Merrill, Ocean Springs in Ocean Springs, Mississippi

When it comes to assisted living, Ocean Springs, MS based Gardens Senior Living cannot be beat. We can help you get the most out of life and allow you to leave the hassles and small stuff behind. Whether you need a little help getting to the mall or simply want to leave the cooking to someone else, leave all the work to us and enjoy the quality of life you deserve.

While some of our residents need an extensive amount of care, others still enjoy a great deal of independence. Whatever category applies to you, we have several different levels of service that will fit your exact needs.

Map of Truewood by Merrill, Ocean Springs

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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