Reviews of Oaks of Bensalem
Paulette822153 March 27, 2017
I visited this facility
I was very disappointed with the Oaks of Bensalem. I went out and wasn’t sure what to do, and they made it sound like everything was going to work well. I went the next morning adn made a deposit, and I was there for an hour and a half. They sent somebody out to observe my mom, and then they told me that they couldn’t take her. I was disgusted and so was my son. I just felt that I was very misled, and I got my mother’s hopes up. I went to the rehab center where she was, we spent 2 hours going over the papers and everything, all decided to go, and then they said they couldn’t take her, which I think is the wrong way to handle a business. The way we were treated was wrong. I would never recommend anybody to go there. What they need to do is not let people think that they can get their loved one in there, show them the room, and then turn around and have them evaluated and say that they can’t handle them when I was upfront with them about her condition from the beginning. The people were nice to me when they talked to me, but it was just like they built me up because I wasn’t sure, and they made me feel that this was the right place for her. I had friends with me too who were considering putting their father in there, and they won’t bother after the way I was treated.
Bob715182 December 16, 2016
I visited this facility
The Oaks of Bensalem was in the process of remodeling, so it was chaotic and a little haphazard. I didn’t think it was a stress-free environment. I felt that the residents were not being given the right amount of attention because they were remodeling. Mostly remodeling was being done on the memory care where my mother would be, and it was in poor shape. The dining area looked fine. The staff was nice.
Our community has undergone a complete transformation from floor to ceiling. As with any renovation, there were bumps in the road, but everyone, especially the residents, has benefited from the hard work and new aesthetic our building offers in both our Personal Care and Memory Care units. Each unit now has it's own outdoor garden for the residents to enjoy and a full-powered generator was installed in the event of a power loss.
Kathy271066 December 07, 2016
I am a friend or relative of a current/past resident
The Oaks of Bensalem is a nice facility. The rooms are nice. The food is good, and she is happy there. The whole place is nice. There are a few things that we are a little surprised about, but overall it is a good place. I will say we are satisfied with the care. I will recommend them to others.
Jim774471 October 20, 2016
I am a friend or relative of a current/past resident
The people at Oaks of Bensalem are extremely caring, the staff is very efficient, and the facility itself had kind of a warmth to it -- kind of like an extended home for my mother-in-law. She was there for a 2-week respite care, and she ended up having a roommate. They became very good friends, so she had a very good experience while she was there. We had lunch there one day, and it was very good. They had the Olympics on in the evening for the people, and every night they watch Jeopardy and Wheel of Fortune, Bingo and parlor games. One woman across the hall from my mother-in-law has a son who plays the harp for people for an hour and a half, so she really enjoyed that.
rbh24p September 20, 2012
I am a friend or relative of a resident
The assisted living facility where my grandmother resided was had both positive and negative qualities. As far as the staff goes I found everyone there friendly and outgoing. Anytime my grandmother needed something or us for that matter, we were provided almost immediate service. The staff engaged us and my grandmother in conversation and made us feel comfortable with my grandmother being under their care. The rooms were nothing special. I mean they had a decent sized TV, nice bathroom but they were a little on the tiny side. The one negative about the rooms is they did seem to have an odor that was not exactly pleasant. I don't know how to say this without it sounding bad but it had the odor of a hospital not of a place where people would be living for extended periods of time. The food also was just okay. Some days were better then other but they didn't provide a wide selection each day so if they served something you did not like the other options they provided you were limited. I had some good meals and some bad meals there when I would visit my grandmother. I found the breakfast and lunch to be pretty decent while the dinner was not that great. The facility did provide a lot of activities for the residents which was nice for them to be able to interact with each other. I remember really enjoying attending a magic show that they had for the residents around Christmas time last year. Overall I think it is a pretty decent facility with excellent staff.
elemide June 13, 2011
Visited this facility
Visited this place while considering places for an older friend recently. Strikes one as one of the posh retirement centers within the philly area. Interior layout looks nice and staffing design, it would seem, is tailored to meet every resident need. Staff are mostly warm and friendly, one I saw, sat patiently over an hour during patient feeding. Most residents also indicated a stay period of ten years or more. There are also closed circuit unit cameras monitoring entry and exit from the building, indicating attention to security. Other than the fact that affordability could be an issue, there may be no reason not to consider this place.
From Oaks of Bensalem
Oaks of Bensalem promotes choice, independence, and well-being. We have a caring, compassionate and professionally-trained staff including nurses, medication technicians and personal care assistants available to meet the diverse needs of our residents.
We invite family members to be actively engaged in the lives of their loved ones. Families are encouraged to participate in dining, special events, and recreational activities.
- Participate in our dynamic activity program
- Social events
- Fitness classes daily
- Happy hour
- Cultural presentations
- Arts & crafts
- Bingo and a variety of card games
Senior Living Services:
- Restaurant-style dining three times daily featuring specials, a la carte options, and snacks
- Engaging activity programs offering a variety of social events and outings including fitness classes, happy hour, scenic drives, special presentations, Bingo, and card games
- In-house emergency response system
- Weekly housekeeping service
- Utilities included (except phone and internet) and expanded cable at no additional cost
- Scheduled transportation to grocery stores, drug stores, medical/dental appointments, banks, and post office
Senior Living Amenities:
- Ample common space including numerous sitting areas, activity rooms, and private space for family gatherings
- Ample outdoor space featuring lounge areas, gazebo and wooded surroundings near Neshaminy Creek
- Beauty salon and barber shop on-site
- Pet-friendly community
Additional Care Services (additional cost):
- Laundry service
- Medication management
- Assistance with activities of daily living including bathing, dressing, grooming, incontinence care, transfers, escorting, glucometer monitoring and diabetic care.
Residents also enjoy easy access to our outdoor areas, relaxing on the patio while listening to the babbling Neshaminy Creek, or taking time to enjoy the ever-changing foliage of the surrounding woodlands.
Fees vary on individual care assessment
Our caring staff is committed to serving each one of our residents and their families. We believe we can best serve our residents by getting to know their history, passions, interests, and needs.
What Makes Us Special
At Oaks of Bensalem, you’ll experience a supportive and family-like atmosphere where independence is encouraged and assistance is always available.
Features of Oaks of Bensalem
- Minimum rate: $2600/month
- Minimum Memory Cost $3995/month
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra Fee Is Based On Level Of Care Needed
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites We Offer Companion Suites
- Housing Extra Two Bedrooms Are Companion Plus And Companion Delux
- Dining Room Shared Meals
- Beauty Barber Shop
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Security Gate
- Features Extra We Offer Exercise Classes Every Day
- Laundry For Linens
- Laundry For Clothing
Technology and entertainment
- Internet Enabled Rooms
- Hospice Care
- Medication Management
- Psychiatric Care
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Arts And Crafts
- Va Benefits Consultation
- Guest Parking
- Guests At Mealtime
- Staff Patient Ratio 1 To 6
- Respite Care
- Pets Small Pets Allowed
- State Licenses 141290
Location of Oaks of Bensalem
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