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Reviews of Fellowship Village
te for elderly April 19, 2017
I am a friend or relative of a current/past resident
I was visiting a patient in the Rehabilitation building at Fellowship. My first impression about her room was that it smelled. The room appeared bare and not attractive. The person who brought her back from physical therapy left her wheelchair locked & blocking her bathroom door. (She uses a walker)They seemed short staffed and one of the head nurses was observed being abrupt with an elderly man in a walker & almost pulled the air tubes off his nose as she was hastily pulling his oxygen tank in front of him. Four elderly patients were observed in a large "recreation" room seated in their wheelchairs at a table facing each other with no supervision to be seen. Three appeared unable to speak, but one women was looking right and left seemingly for assistance. There is a garden for the guests to observe, but it is not maintained & it only seemed available for the staff as a cut through. It's not easy to find your way out. There are lots of exit signs that lead to locked doors & with a short staff, this could be a potential fire hazard.Provider Response
Thank you so much for your comments and review dated April 19, 2017. This type of feedback, along with input from our Residents and Families/Visitors allows us to provide the highest quality of services to our Residents. We have one of the highest if the not the highest staffing patterns in the state of NJ. Our staffing patterns for the rehabilitation area (which is where our acute residents reside) are 3 nursing care partners (assistants) and 2 Nurses for 15 residents roughly a 1:3 ratio. All team members are responsible for ensuring supervision of our residents as needed. All Team Members employed at Fellowship Village must attend a mandatory “hospitality” program designed to ensure that our customers come first and its definition is “Fellowship Spirit is the attitude, behavior and standards enabling us to provide exceptional services and positive experiences to all those we care for and serve.” We encourage residents to bring personal belongings even for short-term stays to make the rooms as comfortable as possible. Our therapy staff is trained to bring residents back to their rooms and to place them in a secured environment, at the wishes of the resident. Our team members will be re-educated on the expectations that they must work closely with our residents in a calm, supportive manner while communicating to the resident what care and service are being provided. Regarding our grounds, we focus on the courtyards during the spring (please feel free to come and visit), and for the safety of our residents, visitors and team members all of our “locked doors” are connected to our fire alarm system that will automatically open upon the sounding of an alarm. In summary, I would like the opportunity to discuss this or any of your other observations further. Please feel free to call me at 908-580-3826. Sincerely, Jack Ellias Vice-President of Health and Medical Services
Caring104329450 April 07, 2015
I visited this facility
I visited Fellowship Village, and it is very nice. All the places are very nice. But I decided more on the basis of not only the largest room than many people get but also on the fact that the other facility is located in an area that I am familiar with and that I have ties adjacent to. It looks very nice, but the location of Fellowship Village is just further away. As far as the facilities are concerned, it was probably just as nice. The location played a great part in where I wanted to go. The facilities offered are very similar, and it is a very nice place, but it is mainly further away in an area that I am not familiar with.
Old fashioned June 25, 2014
I am/was a resident of this facility
The staff is very friendly but the administration has changed the focus of this facility. I'm very discouraged. I completely enjoyed living here for many years. But, now it's clear to me that this is a administration that has lost their way. No longer are the days when the resident is the main concern of its handlers. But rather, greed and power seem to be their driving force. I harken back to the glory days of this establishment with much sadness. At least I have my memories of the kind people that use to govern here.
Jean77087250 June 10, 2014
I am/was a resident of this facility
We liked the area of Fellowship Village, but we have not committed yet. I can’t say anything negative about it. We were able to stay there for 3 days and 2 nights. The first night, we ate in a formal dining room where you choose your own menu. It was very nice. The next night was a buffet; it was good. The rooms were fantastic. We loved it. It’s VERY nice, clean, and adequate. The people were very friendly, and the staff were fantastic. They couldn’t be nicer or more pleasant. We will definitely recommend them to others.
About Fellowship Village
Fellowship Village is an assisted living facility in Basking Ridge, NJ that offers residents independent living options and daily support services.for more details on housing, services, and rates.
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