Brookdale West County

785 Henry Avenue, Ballwin, MO, 63011

13 reviews

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Reviews of Brookdale West County


based on 13 Reviews

Sherri5 January 18, 2014

I visited this facility

We visited The Solana and it was a beautiful facility. The manager that met with us was terrific. He was very helpful and spent a lot of time with us. The assisted living and the memory care that they had was terrific. It was very secured, very new and very nicely planned. If you had a senior that's very functional but could no longer maintain a house on their own or didn't want to, this would be a beautiful and terrific facility.They had a lot to offer. Though it was not inexpensive, it was affordable and of good value for what it offered. I was very confident in their ability and they had an ala carte pricing which really meant you pay for the services you used. There was a charge for the room and board and then you add on just the services that you needed. I thought that was a very fair way of doing things that if you needed more services, then you had to pay more because you took up more time of the caregivers. However, my grandfather is 96 and he was a significant fall risk. The facility wasn't really designed as a skilled nursing home or for people that were such in an advanced age like my grandfather. There was just too many patients per caregiver and had a higher fall risk. They couldn't give the one-on-one care that may grandfather needed. If somebody was younger with Alzheimer's, dementia an memory loss, but had much physical function, it would be different. They really don't have the mobile assistance that he needed and his dementia and Alzheimer's were so severe that he doesn't know how to ask for help and call for assistance.



Tim11 October 11, 2013

I visited this facility

I like Solana alot. It is great! It is certainly in my top 3 so far. Unfortunately it doesn't have as many options as other facilities. It only has assisted living. My parents right now might not need that level of care. In terms of activities, they did have the typical things that you get at most places like this. They have trips, clubs, etc. They have an entire menu basically that residents could look at for activities. I don't know how they could do all those things that they have available for them. The staff was fantastic. The person who showed me around was just phenomenal. She knew every single resident we ran into and that's impressive! It was reassuring in my opinion actually.



Healthcare Consultant August 03, 2013

I am a friend or relative of resident

My mother has been at this community for 4 months. I have had more problems than I can possibly describe here, but within 3 weeks of her arrival she had lost 10 lbs and been hospitalized for dehydration. They do not have a electonic medical record and therefore do not record the TIMES medication has been given. The administrator has REFUSED to follow her physicians written order. DO NOT GO HERE IF YOU LOVE YOUR FAMILY MEMBER. I am sorry I did. Looks pretty, but looks are deceiving.



Caring78813 July 25, 2013

I visited this facility

We visited The Solana and the facility looks brand new. The place is very pretty and seems very nice. They have a very nice dining room, but they have very small rooms. They should make their rooms bigger.



Bluffy_K42 May 22, 2013

I visited this facility

The Solana West County was very beautiful and it was in the middle of a shopping area, but they still had some ground around. The cafeteria was beautiful and the rooms were nicely decorated. The staff were helpful and the residents could have their family over. The residents could also do some gardening, painting or use their fitness center. I would recommend this resort-like facility to others.



ghosts March 21, 2013

I am a friend or relative of resident

My parents entered The Solana West County in July 2012. It is clean, food is good and care is great. After my mother passed they reevaluated my father and they informed us he did not need to be on the Alzheimer's side but he would fit in the Assisted living side. The care of both my parents has been excellent and the staff knows all their tenants by first name and talk to them all the time. As with any kind of facility there is going to be certain issues that you will not like. Mine is the communication. In the beginning I had a hard time getting anyone to call me back from any voice mail message I would leave. It seems to be getting better. Over all I am very pleased.



Bob20 March 21, 2013

I visited this facility

The Solana West is a brand new facility. The staff was very receptive and very engaging, but as it was newer, we were not certain if they had everything figured out yet. They only had a few people out there and we felt that it would not be the right fit for my mother in law because she takes a little bit more attention. One of the things that they did not have was step-down skilled nursing. They were independent and assisted, but they did not have the full spectrum. As a facility, it was a wonderful property.



Tyra1 December 29, 2012

I visited this facility

The Solana West was gorgeous. The rooms, the staff are very, very nice. There was nothing I would have disliked about it at all. It's brand new, so everything is very nicely decorated, pretty, and clean. Everybody seems wonderful. I would recommend them to others.


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From Brookdale West County


Brookdale West County provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.

Features of Brookdale West County


Technology and entertainment

  • Cable TV in resident's rooms
  • Internet in residents' rooms
  • Technology extra: Emergency call system
  • Wi-fi in residents' rooms and shared areas

Health services

  • Medication Management
  • Physical therapy
  • 24 hour nurses: Yes

Room and housing options

  • 1-bedroom apartments
  • Studio apartments
  • Companion suites: We offer companion suites

Features

  • Beauty/Barber shop
  • Computer room
  • TV room
  • Gardens/outside patio
  • Parking for residents
  • Spa
  • Transportation for residents (shuttle bus or similar)
  • Coffee shop
  • Shared space where residents can host parties
  • Features extra: Library, Fitness room/Gym

Dining options

  • Some residents have in-room kitchenettes
  • Meals delivered to residents' rooms
  • Meals in a shared dining room

Activities

  • Fitness
  • Arts, woodworking, craft
  • Organized offsite activities (outings, etc)
  • Music
  • Games
  • Stories
  • Religious services
  • Lectures and discussions
  • Wii sports competition
  • Yoga
  • Gardening

Guest services

  • Guests can attend meals
  • Ample parking for guests

Cleaning services

  • Housekeeping
  • Laundry service for clothes
  • Laundry service for linens
  • Private services

General

  • Pets: Small pets allowed
  • Minimum age: None

Licenses

  • Licenses: Assisted Living Level 2
  • State License(s): 042737

Location of Brookdale West County


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