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The Gardens at Liberty Park

9975 green tree parkway, Streetsboro, OH 44241

(800) 558-0653 (Call a Family Advisor)

3.66

(15 reviews)

Offers Memory Care and Assisted Living

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Reviews of The Gardens at Liberty Park in Streetsboro, Ohio

3.66

(15 reviews)

  • Facility

    4.0

  • Staff

    4.2

  • Food

    2.3

  • Activities

    3.0

  • Value

    2.5

JakeMcKee

2

February 1, 2023

I am a friend or relative of a current/past resident

This facility has a handful of aides who do their best to care for residents. That said, the turnover rate is high, which leads to understaffing and often long waits after pulling the "call" cord. Management at this facility has already been cited by the state for poor communication. They are slow to return messages and seldom seen in the halls of the facility. At least that's my experience, and I visited three times a week. This facility does accept Medicaid residents, which is why our loved one ended up here. It is not a great choice for private-pay. Food is so-so at best and the facility does not exhibit a high level of cleanliness. Laundry service is also inconsistent and often loses items.

Dawn

4

July 11, 2021

I visited this facility

We will be moving my mom to The Gardens because they have planned activities every day. I liked the rooms, they are very nice, and they varied a lot. The cost was something that we feel we could deal with for a while, and didn't have to start selling all of our stuff. The girl that I spoke to was fantastic. We were there Sunday morning, and they were doing church. That was really neat for my mom because she hadn't been going to church anymore, and I think they have five different denominations that you can go to there. They have special terraces off the rooms that you can't get out of. They can sit outside beautiful gardens. It's like being on an exclusive resort, you get breakfast, lunch, dinner, and get somebody to bring you your pills. The rooms were adequate, and they weren't bad. They have a beauty shop, and they do nails. I like it because it's so close, I can jump over there for lunch or whatever.

Diane

5

May 25, 2021

I visited this facility

I visited The Gardens at Liberty Park. If I have to put my mother-in-law in any of the places I have been researching, that's the one I would take. I was very impressed with the facility, and it is very close to home. It was very clean and very comforting. I only met the director and she was very informative and very warm. I felt welcomed there. I loved that the windows looked out to the courtyard. The courtyard was available to all the residents. It was very quiet, and it is in a private location. It was very clean and there was no smell. The location was very accommodating.

krys3711

5

February 28, 2020

I visited this facility

The rooms are just beautiful and always so clean !! The stuff is amazing in every way I am from a outside company and I have always love visiting people from this community the environment is amazing the staff I'm very caring very attentive and there's always something fun going on to keep the residence happy I always look forward to going there ..

vincent james

3

June 19, 2019

I am a friend or relative of a current/past resident

The rooms are nice small but again we do not want them to be sitting there all day. The staff is nice at times short staffed. Not many activites. The one thing that distubs me is the food is horrible so for that I do not recommend this place. Nothing is fresh and nothing is like a home cooked mean which you will not get here. Kids are working in the kitchen and seriously the food is just terrible. New owners seem to have taken a cut back on this. Sad for people to see thier golden years this way, I see their faces and they are all so disappointed in their meals.

Alice42

5

June 29, 2015

I am a friend or relative of a resident

My mother-in-law is at Gardens of Western Reserve. It has a very comfortable setting. Everybody is very friendly and helpful. They care, and it shows. The staff is absolutely wonderful. The rooms are a bit small, but the idea is for them not to stay in the room all day, for them to be out and be active to the things that are going on the facility. I tried eating there, and the food is great. Their dining room is of good size, and the staff there is very accommodating and helpful. With their activities, they have current events that they use to help with memory and discuss what is going on with the world. They have a dance exercise class. They also have a group for walking and take them to shopping or outdoor activities.

Caring104297550

4

April 18, 2015

I visited this facility

We chose Gardens of Western because the place was clean, it was close to home, and they had an Alzheimer's unit.

Dee Morgan

1

March 4, 2014

Other

Rooms to small. They are understaffed and when friend was sick they called in family to take care of them. Nurses are not RN. Not trained well do not treat resident very well. When cords are pulled for help they don't always come. I feel if you are aware of your senses it is a ok place, But if you need care go some where else.

Concerned2014

2

February 27, 2014

I am a friend or relative of resident

This facility is not what it claims to be. The management consists of first-time quasi-professionals, a car salesman ( used - nuff said... ) and untrained politicians. They promise what they can not deliver: excellent staffing ratios, quality care and caring staff. None of which is true. The facility is consistently short-staffed by stressed, overworked, disrespected and grossly underpaid help that receive little training and no support and are not treated with dignity. Families are promised care that is unrealistic ( personal and professional - there is no time for either ) Residents' needs are met by a bare minimum - there is no neglect or abuse - however for the prices charged, your family member, friend or other loved one will never get the attention they so rightly deserve in their declining years. The food is marginal, not particularly healthy nor varied. The facility also lacks maintenance on the equipment. Personal care items are 'borrowed' from one resident to another as there are rarely enough supplied but the family is billed regardless. Residents are an 'income' to the Gardens - plain and simple.

JanetM86

5

January 28, 2014

I am a friend or relative of resident

My mother is well taken care of at the gardens. The staff is very helpful and friendly. the caregivers truly care about my mother and that is the most comforting thing about this place. The food is great and my mother enjoys the activities they have as well. There is a wide variety of drinks available at the front for my mom to enjoy at her convenience. I would recommend the gardens of western reserve.

Janice14

4

August 25, 2013

I visited this facility

The administrators were nice. The rooms seemed a little cramped. It does not have a kitchenette area. The closets were small. It seemed to be a bit more dated as far as dining area. They had a little coffee area where a lot of people gathered there to have coffee or tea. The people there seemed happy.

Brenda11

5

June 13, 2013

I am a friend or relative of a resident

We were really pleased with what we saw when we visited Gardens of Western Reserve that's why we chose them for my mother-in-law. She is in the memory care section and they would usually walk her outside the room. The facility is so secure. The staff is great and very attentive. Everything is just great.

Caring27731

4

April 18, 2013

I am a friend or relative of a resident

We preferred Gardens of Western Reserve because it was near some friends. The staff were very helpful. Some of the activities included chair volleyball and bingo. I would suggest they accept more number of high functioning residents. They had more residents who needed extreme assistance than those with high cognitive functioning.

Caring5588

4

March 8, 2013

I am/was a resident of this facility

Gardens of Western Reserve is close to where I live. The director of the facility took me on a tour. He knew everybody by their first name because they try to make them feel at home. He's been there for 11 years.

raggedyann

2

January 21, 2010

Clean,not enough staff, call buttons not answered, poor quality meals

This facility was very clean, the rooms were very nice. The administrator was very friendly when we arrived and as soon as we left he changed and never answered phone calls. When you walk into the locked portion of this facility all you hear are call buttons going off, they go unanswered, that is why you hear the alarm sound ALL the time I was told. The food was horrible. They serve egg beater eggs that they boil until they are like rubber, then cut them into cubes and say these are eggs. They never had fresh fruit, or salads. They use highly processed deli meats, canned vegtables, they say they serve snacks, that is a total lie. There is no coffee served except if one of the nice care givers brings their own coffee in and lets a patient have some of theirs. The beverages are either a horrible sweet lemonade, or nasty OJ. There is no call button by the patient's bed if they are unable to walk. The call button is in the bathroom, even if you do put the call button on, nobody responds, the aides say because they do not know what room is needing help, WHAT does that mean? They said every rooms call button go off all over the facility no matter what part of the building they are in, so they just ignore them rather than try and find out who needs help. My mother was transfered to a nursing home 2 days before the end of the month, and she had paid for the entire month at The Gardens. I was told that she would be refunded for one of the 2 days, but never received the refund. After numerous phone calls and emails the administrator said that we would get a refund soon. Then when no refund check came after 3 1/2 months I was finally told that because my mother's mattress gel pad was not transfered with her when she left by ambulance, that they would not refund the money for the day she was not a patient there. When I called the day of her discharge the care giver told me she would put the gel pad and tray table that was left in a hall way where they store items. I then went and picked up the 2 left items from the storage hallway. The items were not even in her room, so why was that a reason not to refund her money? Basically they took the $135.00 from my 80 year old mother after she had paid about $10,800 for a few months at this facility. Also a 90 day supply of her pain medication that was supposed to be transfered with her when she was discharged never was sent with her. I made numerous phone calls and was told "we have no idea what happened to the 360 tablets of prescription pain medication". Yeah right those pain meds just walked away. They did not provide anything but lousy food for the patients, you had to provide your own shampoo, depends, wheel chair, gerichair, bedside tray tables, lotion, hospital gowns, tissues. They did provide toilet paper. My mother was in the memory care locked portion of this facility, the other side was not locked. A few of the care givers were very nice, but they had about 75 patients on their wing, so it was very difficult for them to really give adequate care to their patients. I am only giving a review of memory care side, the other side may have been different I have no idea. If you are considering putting a loved one in the memory care portion of this facility I suggest you send at least a 1/2 day here and eat a meal. Just taking a tour for 15 minutes is not enough time to evaluate any facility you are placing a loved one. Since I wrote this review The Gardens emailed and said they now would refund the the money for the 1 day.

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Costs for The Gardens at Liberty Park in Streetsboro, Ohio

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,749

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,463

Starting Price

Services and Amenities of The Gardens at Liberty Park in Streetsboro, Ohio

Costs

  • Entry Fee

Room and housing options

  • Companion Suites: We do offer companion suites
  • Studio Apartments

Features

  • Resident Transportation

About The Gardens at Liberty Park in Streetsboro, Ohio

The Gardens at Liberty Park is situated on over 5 beautiful acres conveniently located near Route 480. It is close to the shopping and restaurants of downtown Streetsboro. We are also within 30 minutes of both Akron and Cleveland.

  • In Room Kitchenette
  • Beauty/Barber Salon
  • Party Space
  • Hiking Trails
  • Party Space
  • TV Room
  • Patio
  • Housekeeping
  • Laundry for Linens
  • Laundry for Clothing
  • Exercise Classes
  • Religious Services
  • Garden Club, Vegetable Garden
  • Card Club
  • Art and Crafts
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • WiFi
  • Cable Available
  • Resident Transportation
  • Respite Available
  • Small Pets Allowed

Map of The Gardens at Liberty Park

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